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Get the celebrity treatment with world-class service at Piedra de Agua Palenque

Next to a river in the jungle, Piedra de Agua Palenque is 3 km from Palenque Archaeological Site. The property has 24-hour reception and offers an outdoor pool and hot tub, free Wi-Fi and free parking. All rooms have a terrace and the suites feature pool views. Each room comes with a fan, seating area and wardrobe. The private bathroom comes with free toiletries. Breakfast is available at Piedra de Agua Palenque and there is a bar. Restaurants can be found 1 km away, offering Mexican and international cuisine, such as Italian. An airport shuttle service is available for an extra charge. Yaxchilan Archeological Site and Agua Azul Waterfalls are around an hour’s drive away.

Couples particularly like the location — they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.8)

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Continental, Buffet

Free private parking available at the hotel


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
2 double beds
1 extra-large double bed
1 extra-large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
8.3
Facilities
7.8
Cleanliness
8.1
Comfort
8.1
Value for money
7.3
Location
8.8
Free WiFi
8.3
Low score for Palenque
Select topics to read reviews:

See what guests loved the most:

  • Holly
    United Kingdom United Kingdom
    Clean, simple & surrounded by plants & natures sounds. Helpful staff with arranging an excellent tour guide for the archeological site & booking taxi to restaurant. Such a treat to have a spa treatment in that environment too.
  • Daphne
    Netherlands Netherlands
    The pool is great and directly to the jungle. The staff is very kind. The rooms are as shown in the pictures. The Maya Ruins close nu are absolutely worth a visit. It was mindblowing! The birds, Agoeti, squirls and butterflies in and...
  • Anna
    Mexico Mexico
    Exceptional location with jungle vibes and comfort. Super friendly staff.

Hotel surroundings

Facilities of Piedra de Agua Palenque

Most popular facilities
  • Outdoor swimming pool
  • Free parking
  • Free WiFi
  • Airport shuttle
  • Spa and wellness centre
  • Facilities for disabled guests
  • Non-smoking rooms
  • Bar
  • Breakfast
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Dressing room
View
  • Inner courtyard view
  • Garden view
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Private pool
  • Patio
  • Terrace
  • Garden
Kitchen
  • Coffee machine
  • Cleaning products
Room Amenities
  • Socket near the bed
Pets
Pets are allowed on request. Charges may be applicable.
Activities
  • Tour or class about local culture
    Additional charge
  • Walking tours
    Additional charge
  • Hiking
    Additional chargeOff-site
Living Area
  • Seating Area
Food & Drink
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Snack bar
  • Breakfast in the room
  • Bar
Internet
WiFi is available in public areas and is free of charge.
Parking
Free private parking is possible on site (reservation is not needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Private check-in/check-out
  • Luggage storage
  • Tour desk
  • Express check-in/check-out
  • 24-hour front desk
Cleaning services
  • Daily housekeeping
  • Laundry
    Additional charge
Safety & security
  • Fire extinguishers
  • Key access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
    Additional charge
  • Hypoallergenic
  • Designated smoking area
  • Air conditioning
  • Private entrance
  • Packed lunches
  • Fan
  • Facilities for disabled guests
  • Airport shuttle
    Additional charge
  • Non-smoking rooms
Accessibility
  • Entire unit located on ground floor
Outdoor swimming pool
Free!
  • Open all year
  • Adult only
  • Pool with view
  • Shallow end
  • Pool/beach towels
  • Sun loungers or beach chairs
  • Sun umbrellas
Wellness
  • Massage chair
  • Full body massage
  • Hand massage
  • Head massage
  • Couples massage
  • Foot massage
  • Neck massage
  • Back massage
  • Spa/wellness packages
  • Spa lounge/relaxation area
  • Spa facilities
  • Facial treatments
  • Beauty Services
  • Sun umbrellas
  • Sun loungers or beach chairs
  • Massage
    Additional charge
  • Spa and wellness centre
    Additional charge
Languages spoken
  • English
  • Spanish

House rules

Piedra de Agua Palenque takes special requests - add in the next step!

Check-in

From 15:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

Age restriction

The minimum age for check-in is 18

Pets

Pets are allowed on request. Charges may be applicable.

Groups

When booking more than 5 rooms, different policies and additional supplements may apply.

Mastercard Visa American Express Cash Piedra de Agua Palenque accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Piedra de Agua Palenque in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Payment before arrival via bank transfer is required. The property will contact you after you book to provide instructions.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes.

FAQs about Piedra de Agua Palenque

  • Piedra de Agua Palenque offers the following activities / services (charges may apply):

    • Spa and wellness centre
    • Massage
    • Hiking
    • Spa/wellness packages
    • Beauty Services
    • Hand massage
    • Walking tours
    • Couples massage
    • Spa facilities
    • Massage chair
    • Tour or class about local culture
    • Neck massage
    • Facial treatments
    • Full body massage
    • Swimming Pool
    • Head massage
    • Spa lounge/relaxation area
    • Back massage
    • Foot massage

  • The prices at Piedra de Agua Palenque may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • Check-in at Piedra de Agua Palenque is from 15:00, and check-out is until 12:00.

  • Guests staying at Piedra de Agua Palenque can enjoy a highly-rated breakfast during their stay (guest review score: 3.8).

    Breakfast option(s) include:

    • Continental
    • Buffet

  • Piedra de Agua Palenque is 2.2 miles from the centre of Palenque. All distances are measured in straight lines. Actual travel distances may vary.

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • Room options at Piedra de Agua Palenque include:

    • Double
    • Quadruple
    • Suite