Boasting a surrounding tropical forest and an organic garden, The Palace Hotel Kota Kinabalu is located 4 km from Kota Kinabalu Waterfront. This eco-friendly property features air-conditioned guests rooms with free WiFi access. All rooms are fitted with a satellite flat-screen TV and complimentary bottled water. The en suite bathroom comes with a shower and a hairdryer. Complete set of toiletries and bathrobes are available during the stay. Newspaper can be delivered daily upon request. Buffet breakfast is served daily at Tangerine Restaurant, which also opens for lunch and dinner. It specialises in Italian, Malaysian cuisines and other Asian dishes, cooked in an open-kitchen with pool and forest view seating. Other facilities on site include a spa. Staff at the 24/7 reception are happy to assist you with laundry at an additional charge. For your convenience, daily housekeeping and luggage storage are provided for free. Other facilities include a ballroom, business center and meeting facilities. The Palace Hotel Kota Kinabalu is 3.2 km from Sabah Museum, while Jesselton Point is 4.6 km away. Kota Kinabalu International Airport is 10 km from the property.

Couples particularly like the location — they rated it 8.6 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Property highlights

Top location: Highly rated by recent guests (8.9)

Breakfast info

Continental, Halal, Asian, American, Buffet

Free parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.


Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 extra-large double bed
Bedroom :
1 extra-large double bed
Living room:
1 sofa bed
2 single beds
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
8.7
Cleanliness
9.0
Comfort
9.1
Value for money
8.8
Location
8.9
Free WiFi
7.6
High score for Kota Kinabalu
Select topics to read reviews:

See what guests loved the most:

  • Kuan
    Malaysia Malaysia
    The rooms was comfortable and the walkway to the rooms really gave a good impression. The building was well maintained and does look like a palace.
  • C
    Cynthia
    Malaysia Malaysia
    The room was very clean and the overall stay was very pleasant.
  • Marcella
    Malaysia Malaysia
    The new interior or the room because we get different type of room and it's was really nice.

Hotel surroundings

Restaurants
1 restaurant on site

  • Tangerine
    • Cuisine
      International
    • Open for
      Breakfast • Lunch • Dinner
    • Ambiance
      Family friendly
    • Dietary options
      Halal

Facilities of The Palace Hotel Kota Kinabalu
Great facilities! Review score, 8.7

Most popular facilities
  • 2 swimming pools
  • Free WiFi
  • Free parking
  • Non-smoking rooms
  • Fitness centre
  • Restaurant
  • Room service
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Towels/sheets (extra fee)
  • Slippers
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
Outdoors
  • Outdoor furniture
  • Sun terrace
  • Terrace
  • Garden
Kitchen
  • Electric kettle
Room Amenities
  • Socket near the bed
Living Area
  • Seating Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Satellite channels
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Fruits
    Additional charge
  • Wine/champagne
    Additional charge
  • Kid meals
    Additional charge
  • Snack bar
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in the rooms and is free of charge.
Parking
Free public parking is possible on site (reservation is needed).
  • Accessible parking
Reception services
  • Invoice provided
  • Concierge service
  • Luggage storage
  • Tour desk
  • 24-hour front desk
Entertainment and family services
  • Indoor play area
Cleaning services
  • Daily housekeeping
  • Trouser press
    Additional charge
  • Ironing service
  • Dry cleaning
    Additional charge
  • Laundry
    Additional charge
Business facilities
  • Fax/photocopying
    Additional charge
  • Business centre
    Additional charge
  • Meeting/banquet facilities
    Additional charge
Safety & security
  • Fire extinguishers
  • CCTV outside property
  • CCTV in common areas
  • Smoke alarms
  • Security alarm
  • Key card access
  • 24-hour security
  • Safety deposit box
General
  • Shuttle service
  • Shared lounge/TV area
  • Designated smoking area
  • Air conditioning
  • Non-smoking throughout
  • Wake-up service
  • Packed lunches
  • Lift
  • Facilities for disabled guests
  • Non-smoking rooms
  • Room service
Accessibility
  • Emergency cord in bathroom
  • Lower bathroom sink
  • Higher level toilet
  • Toilet with grab rails
  • Wheelchair accessible
  • Upper floors accessible by stairs only
  • Upper floors accessible by elevator
2 swimming pools
Pool 1 - outdoorFree!
  • Open all year
  • Pool/beach towels
  • Pool bar
Pool 2 - outdoor (kids)Free!
  • Suitable for kids
Wellness
  • Kids' pool
  • Fitness/spa locker rooms
  • Fitness
  • Steam room
  • Sun loungers or beach chairs
  • Open-air bath
  • Fitness centre
  • Sauna
Languages spoken
  • English
  • Malay
  • Chinese

House rules

The Palace Hotel Kota Kinabalu takes special requests - add in the next step!

Check-in

From 14:00

Guests are required to show a photo identification and credit card upon check-in

Check-out

Until 12:00

 

Cancellation/
prepayment

Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

Children and beds

Child policies

Children of any age are welcome.

Children 13 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0+ years
Extra bed upon request
MYR 80 per person, per night

Prices for extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds allowed is dependent on the option you choose. Please check your selected option for more information.

There are no cots available at this property.

All extra beds are subject to availability.

No age restriction

There is no age requirement for check-in

Pets

Pets are not allowed.

Mastercard Visa UnionPay debit card Diners Club American Express Cash The Palace Hotel Kota Kinabalu accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

The fine print
Need-to-know information for guests at this property

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services.

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

FAQs about The Palace Hotel Kota Kinabalu

  • The Palace Hotel Kota Kinabalu has 1 restaurant:

    • Tangerine

  • Guests staying at The Palace Hotel Kota Kinabalu can enjoy a highly-rated breakfast during their stay (guest review score: 7.3).

    Breakfast option(s) include:

    • Continental
    • Halal
    • Asian
    • American
    • Buffet

  • Check-in at The Palace Hotel Kota Kinabalu is from 14:00, and check-out is until 12:00.

  • The Palace Hotel Kota Kinabalu offers the following activities / services (charges may apply):

    • Fitness centre
    • Sauna
    • Swimming Pool
    • Fitness/spa locker rooms
    • Fitness
    • Open-air bath
    • Steam room

  • Yes, this hotel has a pool. Find out the details about the pool and other facilities on this page.

  • The prices at The Palace Hotel Kota Kinabalu may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

  • The Palace Hotel Kota Kinabalu is 650 yards from the centre of Kota Kinabalu. All distances are measured in straight lines. Actual travel distances may vary.

  • Room options at The Palace Hotel Kota Kinabalu include:

    • Double
    • Twin
    • Suite