• City view
  • Pets allowed
  • Free WiFi
  • Air conditioning
  • Private bathroom
  • 24-hour front desk
  • Key card access
  • Daily housekeeping
  • Non-smoking rooms
  • Safety deposit box
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The 4-star Hotel Cristal is located in the centre of Białystok, on the main street of the pedestrian area opposite St. Nicholas Church and just 700 metres from the Branicki Palace. The Market Square and City Hall are 100 metres away. All rooms at the Best Western Hotel Cristal come with free Wi-Fi, air conditioning and a minibar, as well as a bottle of mineral water. Each room is spacious and have a private bathroom with a hairdryer. The hotel restaurant, Restaurant & Bar Cristal, serves varied buffet breakfast every morning. It specialises in regional and European dishes, and has been awarded the Slow Food emblem by the Slow Food organisation and featured in the 4th edition of the restaurant guide Gault Millau 2018. Front desk staff is available 24 hours a day and can arrang laundry services. The property offers airport shuttle service, available upon request. There is a round the clock currency exchange at the property. The property also boasts a Wellness and Fitness zone where guests can relax. Wellness zone features a hot tub, steam and dry sauna and a Relax zone with a salt cave. Best Western Hotel Cristal is conveniently located 700 metres from the Bialystok University and 800 metres from Białystok Opera House. Alfa Shopping Centre is located 1,8 km from the hotel. Private parking is available on site.

Couples particularly like the location — they rated it 9.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Best Western
Hotel chain/brand

Property highlights

Situated in the best rated area in Białystok, this hotel has an excellent location score of 9.7

Great Food: Meals here are highly recommended

Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

Buffet

Private parking at the hotel

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Room type
Number of guests
 
1 large double bed
2 single beds
2 single beds
1 sofa bed
and
1 large double bed
1 large double bed
2 single beds
and
1 large double bed
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Property practices

This property has told us they implemented certain practices across some or all of these categories: waste, water, energy and greenhouse gases, destination and community, and nature.
Guest reviews

Categories:

Staff
9.3
Facilities
9.0
Cleanliness
9.2
Comfort
9.1
Value for money
8.8
Location
9.7
Free WiFi
9.1
Select topics to read reviews:

See what guests loved the most:

  • Pere
    Spain Spain
    It's my second time in this great hotel with friendly staff that "remembered" (software) that I was a former client. Excellent rooms, and beds, Nice views on the main avenue (Lipowa) and Orhtodox Cathedral Excellent location, right at the...
  • Kristina
    Lithuania Lithuania
    Breakfast was very good, we like it. It is in the centre of the city.
  • Chiepa03
    Latvia Latvia
    Good, tidy hotel. Everything is clean. Very comfortable bed. Rich breakfast. Very pleasant SPA area.

Hotel surroundings

Restaurants
1 restaurant on site

  • Restauracja #1
    • Cuisine
      Polish • International

Facilities of Best Western Hotel Cristal
Great facilities! Review score, 9

Most popular facilities
  • Private parking
  • Free WiFi
  • Spa and wellness centre
  • Family rooms
  • Restaurant
  • Fitness centre
  • Non-smoking rooms
  • Tea/coffee maker in all rooms
  • Bar
Bathroom
  • Toilet paper
  • Towels
  • Bath or shower
  • Private bathroom
  • Toilet
  • Free toiletries
  • Bathrobe
  • Hairdryer
  • Shower
Bedroom
  • Linen
  • Wardrobe or closet
  • Alarm clock
  • Extra long beds (> 2 metres)
Kitchen
  • Dining table
  • Electric kettle
Room Amenities
  • Socket near the bed
  • Clothes rack
Pets
Pets are allowed. Charges may be applicable.
Living Area
  • Desk
Media & Technology
  • Flat-screen TV
  • Cable channels
  • Radio
  • Telephone
  • TV
Food & Drink
  • Coffee house on site
  • Kid meals
    Additional charge
  • Special diet menus (on request)
  • Breakfast in the room
  • Bar
  • Minibar
  • Restaurant
  • Tea/Coffee maker
Internet
WiFi is available in all areas and is free of charge.
Parking
Private parking is possible on site (reservation is not possible) and costs 40 zł per day.
    Reception services
    • Invoice provided
    • Private check-in/check-out
    • Luggage storage
    • Currency exchange
    • Express check-in/check-out
    • 24-hour front desk
    Cleaning services
    • Daily housekeeping
    • Ironing service
      Additional charge
    • Dry cleaning
      Additional charge
    • Laundry
      Additional charge
    Business facilities
    • Fax/photocopying
      Additional charge
    • Meeting/banquet facilities
      Additional charge
    Safety & security
    • Fire extinguishers
    • CCTV in common areas
    • Smoke alarms
    • Security alarm
    • Key card access
    • 24-hour security
    • Safety deposit box
    General
    • Pet bowls
    • Hypoallergenic
    • Designated smoking area
    • Air conditioning
    • Wake-up service
    • Heating
    • Packed lunches
    • Carpeted
    • Lift
    • Family rooms
    • Ironing facilities
    • Facilities for disabled guests
    • Airport shuttle
    • Non-smoking rooms
    • Iron
    • Wake up service/Alarm clock
    • Room service
    Accessibility
    • Upper floors accessible by elevator
    Wellness
    • Fitness/spa locker rooms
    • Fitness
    • Spa lounge/relaxation area
    • Steam room
    • Hot tub/Jacuzzi
    • Spa and wellness centre
    • Fitness centre
    • Sauna
    Languages spoken
    • English
    • Russian

    House rules

    Best Western Hotel Cristal takes special requests - add in the next step!

    Check-in

    From 14:00 to 00:00

    Guests are required to show a photo identification and credit card upon check-in

    Check-out

    From 01:00 to 12:00

     

    Cancellation/
    prepayment

    Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room.

    Refundable damage deposit

    A damage deposit of PLN 200 is required on arrival. That's about GBP 39. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    Children and beds

    Child policies

    Children of any age are welcome.

    Children 6 years and above will be charged as adults at this property.

    To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

    Cot and extra bed policies

    0 - 4 years
    Extra bed upon request
    100 zł per child, per night
    Cot upon request
    Free
    5 - 17 years
    Extra bed upon request
    100 zł per child, per night

    Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

    The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

    All cots and extra beds are subject to availability.

    Age restriction

    The minimum age for check-in is 18

    Pets

    Pets are allowed. Charges may be applicable.

    Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

    Mastercard Visa JCB American Express Cash is not accepted Best Western Hotel Cristal accepts these cards and reserves the right to temporarily hold an amount prior to arrival.

    The fine print
    Need-to-know information for guests at this property

    If you require an invoice, please write this request and your company details in the Special requests box while making a booking.

    Please note that the parking will be out of service on September 22, 2023.

    Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

    Please inform Best Western Hotel Cristal in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

    If you require an invoice when booking a prepaid rate, please write this request and your company details in the Ask a question box.

    Parking is subject to availability due to limited spaces.

    Guests under the age of 18 can only check in with a parent or official guardian.

    In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

    A damage deposit of 200 zł is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

    FAQs about Best Western Hotel Cristal

    • Guests staying at Best Western Hotel Cristal can enjoy a highly-rated breakfast during their stay (guest review score: 9.2).

      Breakfast option(s) include:

      • Buffet

    • The prices at Best Western Hotel Cristal may vary depending on your stay (e.g. dates you select, hotel's policy etc.). See the prices by entering your dates.

    • Best Western Hotel Cristal has 1 restaurant:

      • Restauracja #1

    • Check-in at Best Western Hotel Cristal is from 14:00, and check-out is until 12:00.

    • Room options at Best Western Hotel Cristal include:

      • Twin
      • Single
      • Double
      • Suite

    • Yes, there is a hot tub. You can find out more about this and the other facilities at Best Western Hotel Cristal on this page.

    • Best Western Hotel Cristal offers the following activities / services (charges may apply):

      • Spa and wellness centre
      • Fitness centre
      • Hot tub/Jacuzzi
      • Sauna
      • Steam room
      • Fitness/spa locker rooms
      • Fitness
      • Spa lounge/relaxation area

    • Best Western Hotel Cristal is 250 yards from the centre of Białystok. All distances are measured in straight lines. Actual travel distances may vary.