Careterra Generale, AD 100 Soldeu, Andorra
#27 of 45 hotels in Soldeu
Guests' ChoiceBased on 132 hotel reviews
8.1Cleanliness
8.7
Comfort
8.5
Location
9.0
Facilities
8.0
Staff
8.8
Value for money
8.3
Free WiFi
8.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 February 2024
David
United KingdomNoisy neighbours a couple of nights. But to be expected in a ski resort. Take earplugs.
We were in a little apartment about 5 min walk from the hotel. Lovely location with amazing views down the valley. I was travelling with my children so the layout with one room with double bed and a bed settee in the living room was ideal. We did not eat in but the apartment was well equipped. Washing machine and drier essentials for ski socks! Staff at the hotel were great and we had breakfast there one morning which was continental and really good. Simple check in and check out.
Stayed in January 2024
Reviewed: 21 December 2023
Hang
NetherlandsRoom size is not very big.
Very good location, offer free locker at the lift station, nice owner and staff, very good food and not expensive price at the hotel restaurant.
Stayed in December 2023
Reviewed: 11 September 2023
Laura
United Kingdomthe room was tiny. It was fine for 1 night during the summer, might be a struggle in the winter
Small room, but nice and clean. The hotel had a nice restaurant and terrace with a mountain view.
Stayed in August 2023
Reviewed: 6 September 2023
Dirk
BelgiumLittle outdated,except for bathroom( only 2 rooms)
Good breakfast, room good for short stays in my opinion,too small( where i sleep) for longer stays
Stayed in September 2023
Reviewed: 28 August 2023
Erik
FranceVery friendly and helpful multilingual staff (+ they let us leave a food drop there for when we passed through later on our hike), lovely room and bathroom, and we also enjoyed spending time drinking panachés (shandies) in the bar :-)
Stayed in August 2023
Reviewed: 22 August 2023
Martin
United KingdomRoom could really do with a fan in summer, it was very hot. Quite a small room, not much space to move around.
Comfortable bed, quiet area, good shower, good price. Free, Overnight parking on the street from 8pm to 9am, 3 euros for a whole day. Restaurant closed by 9:30 so no noise late into the night. We ate in the restaurant one evening, food was lovely
Stayed in August 2023
Reviewed: 15 August 2023
Masoud
SwedenThe breakfast was lacking just about everything, for 10 euro per person i expected a lot more.
Nice staff & Great location and excellent dinner!
Stayed in August 2023
Reviewed: 23 June 2023
Stephen
United KingdomNothing
The Hotel was good, very clean. Bedroom and bathroom were a good size. The bed was very comfortable. The shower was great. Dinner was also good, I had taken the half board option which was good value. Breakfast was simple but sufficient. The hotel team were very friendly and spoke excellent English
Stayed in June 2023
Reviewed: 17 April 2023
Chris
United KingdomThat we had to leave.
Close to gondola, centre of town, staff and food
Stayed in March 2023
Reviewed: 13 March 2023
Andrii
UkraineBreakfast is a joke there. No choice of food at all, nothing could be ordered for additional payment
Location was very convenient, personnel was positive :) and helpful. Hotel is cosy and warm
Stayed in March 2023
Reviewed: 26 February 2023
Mark
United KingdomThe mattresses on the beds were very old and gave me a back back
Location and the staff were exceptional
Stayed in February 2023
Reviewed: 23 February 2023
Sau
United Kingdomthe room is too small!!
good location
Stayed in February 2023
Reviewed: 21 February 2023
Tim
United Kingdommenu could have more options for half board
excellent location
Stayed in February 2023
Reviewed: 21 February 2023
Luke
United KingdomHot breakfast would take this hotel to the next level
amazing and welcoming staff who always catered for the needs of us. location is excellent and the partnership with the local ski locker means logistics of skiing are east
Stayed in February 2023
Reviewed: 7 January 2023
Catherine
United KingdomThe hotel was very convenient for access to ski equipment and the gondola.
Stayed in January 2023
Reviewed: 18 December 2022
Emma
United Kingdombreakfast was not great, not keen on continental
amazing location , locker provided for ski equipment
Stayed in December 2022
Reviewed: 11 December 2022
Stefan
Spainno window on the room but just sky windows
the location close to the ski lifts
Stayed in December 2022
Reviewed: 11 September 2022
Willem
Germanycheck in only till 21:30 in the evening and no plugs at the bed
convenient, well designed and comfortable
Stayed in September 2022
Reviewed: 25 August 2022
See
FranceRoom has good sound proof from the street noise but sound proof from other the guests in the hotel is not good. Don't have kettle in the room.
Small but with restaurant and bar. Clean and good location. Willing to accept pets.
Stayed in August 2022
Reviewed: 13 August 2022
Helene
France.
Conforme à la description
Stayed in August 2022
Reviewed: 4 July 2022
Francesca
Italythere is a new tax, €1.57 per person per day
location is great
Stayed in July 2022
Reviewed: 3 July 2022
Raith99
United KingdomRoom soundproofing not good. Would have been nice to have a fridge and coffee making facilities in room.
Great location with beautiful views. Only 100 metres from the gondola terminal. Lovely terrace to sit out and appreciate the views. Really enjoyed my evening meal and breakfast in the restaurant. Room clean and tidy. Excellent, efficient and friendly staff.
Stayed in June 2022
Reviewed: 1 June 2022
Ozan07
Turkeygood place on the road
Stayed in May 2022
Reviewed: 17 May 2022
Malcolm
United KingdomA bigger room would have been better for us as my wife has mobility issues.
Stayed in May 2022
Queens, USA
Gerlos, Austria
Kilchberg, Switzerland
Hannover, Germany
Whitefish, USA
Telde, Spain
Smolnitsa, Belarus
Unawatuna, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content