300 Spencer Street, 3000 Melbourne, Australia
#112 of 207 hotels in Melbourne
Guests' ChoiceBased on 8338 hotel reviews
8.0Cleanliness
8.4
Comfort
8.5
Location
9.2
Facilities
8.1
Staff
8.8
Value for money
8.6
Free WiFi
7.2
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End of dialog contentReviewed: 13 May 2024
Emma
AustraliaOur towels had moths fly out of them
Convenient location,
Stayed in May 2024
Reviewed: 12 May 2024
James
AustraliaIt was great value for money.
Very clean, super fast lift, comfortable bed, hospitable staff. Very central for me slipping off a country train. Close to Coles, & Asian take away over road. Very good value. 👍🏽
Stayed in May 2024
Reviewed: 10 May 2024
John
AustraliaThe vent in the bathroom had a build up of dust and dirt. The shower bounced between hot and cold.
The check-in staff were very friendly. The room was a great size. Facilities where good.
Stayed in May 2024
Reviewed: 10 May 2024
Tracy
AustraliaThe towels are not soft, they need to be updated. The bathroom doesnt have liquid handwash/bodywash soap, only cake of hard soap. The road noise on the Spencer street tower.
The location is great. The parking is accessible and easy. The room I stayed in had new carpet and was clean. I like the pool here. Its good value for money. Staff are friendly and helpful.
Stayed in May 2024
Reviewed: 10 May 2024
Baker
AustraliaNo cable tv
Room made up everyday
Stayed in May 2024
Reviewed: 9 May 2024
Elaine
AustraliaLocation & staff
Stayed in May 2024
Reviewed: 8 May 2024
David
AustraliaAlways stay when we need overnight in Melbourne
Stayed in May 2024
Reviewed: 8 May 2024
Michael
AustraliaFront of house girl looked bored and paid little attention. Just wanted ID and CC with no eye contact or personality The other girl was a breath of fresh air and extremely polite and welcoming
Location
Stayed in April 2024
Reviewed: 8 May 2024
Marion
AustraliaCould of been a little cleaner
Location
Stayed in May 2024
Reviewed: 8 May 2024
Karen
AustraliaThe breakfast options were very limited.
Perfect location for a city getaway.
Stayed in April 2024
Reviewed: 7 May 2024
Anthony
AustraliaThe hotel is located verey close to Southern Cross station with tram stop in front. The room space is pretty generous and better to have an additional chair for comfort/ convenience. The room fit-out is quite of an old fashion style but functional. Overall, the room rate is priced reasonably.
Stayed in May 2024
Reviewed: 7 May 2024
Rodney
AustraliaAll ok, close proximity to train station. No complaints.
Room was nice and clean, breakfast was nice. Also the greeting on arrival late at night was nice and friendly, also on departure very good. Thank you
Stayed in May 2024
Reviewed: 6 May 2024
Edith
AustraliaNothing
Value with good location
Stayed in May 2024
Reviewed: 6 May 2024
Ronald
AustraliaThe bed was not comfortable, mainly due to a hollow in the mattress. The towels were thin and small in size.
The location in West Melbourne is very handy to train, coach and sporting facility. The staff were very helpful and knowledgeable in regard to the area.
Stayed in May 2024
Reviewed: 6 May 2024
Alison
AustraliaClose to trams, trains and shops.
Stayed in April 2024
Reviewed: 5 May 2024
Gaispirit
AustraliaFire alarm going off just as we were getting to bed. Gathered my things, down five flights of stairs, noone to say what's going on. When I asked if there was an issue, desk clerk dismissed it as a 'false alarm', with no further explanation or consideration. A bit disappointing from a service perspective.
Good location for Skybus at Southern Cross Station. Clean rooms with comfortable bed and hot shower.
Stayed in May 2024
Reviewed: 5 May 2024
Jenny
AustraliaThere was an issue with prepayment and a problem in the bathroom
Stayed in April 2024
Reviewed: 5 May 2024
Flora
AustraliaBed wasn’t the most comfortable
Great location close to Southern Cross station
Stayed in May 2024
Reviewed: 4 May 2024
Anthony
AustraliaBeds were a little unconfortabe
Great breakfast for reasonable cost
Stayed in April 2024
Reviewed: 3 May 2024
John
AustraliaReception was poor, on arrival there was no welcome feel, no explanation of morning breakfast location, no explanation of swimming pool location, which was in a different building. In the room no fire exit explanation, no instruction for the TV (luckily it was a TCL and I understood how to use it). As a visitor they could have provided a welcome letter with all this stuff at reception. The night before, we stayed at Golden Beach on the Sunshine Coast, such a contrast, welcome message on TV, welcome drink at check in. All the reception at Atlantis could say was that they could have told us if we had asked! Very sad since the reception claimed to have 24/7 service. What on earth were they doing, obviously not typing welcome letters!
The room and the hotel generally was very clean, although for 2 guests, they only provided one face washer and one hand towel.
Stayed in April 2024
Reviewed: 2 May 2024
Russell
AustraliaAll good
The location is great, gym is good and heated indoor pool is fantastic
Stayed in May 2024
Reviewed: 2 May 2024
Shaaron
AustraliaConvienent location when arriving into Melb by train.
Stayed in May 2024
Reviewed: 1 May 2024
Melanie
New ZealandMy room faced the police building and you could hear sirens through the night
Spacious room with good amenities. Close to Southern Cross station to catch the skybus, shop and grab food
Stayed in April 2024
Reviewed: 1 May 2024
Kate
AustraliaNothing
Excellent, central location. Walking distance to transport and attractions!
Stayed in April 2024
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