178 - 180 Alexandra Parade, 4572 Alexandra Headland, Australia
#24 of 59 hotels in Alexandra Headland
Guests' ChoiceBased on 1155 hotel reviews
8.1Cleanliness
8.3
Comfort
8.2
Location
9.4
Facilities
8.6
Staff
8.7
Value for money
8.1
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End of dialog contentReviewed: 24 April 2024
Rebecca
AustraliaRooms are a little dated, but didn't bother us at all. Perfect for families with kids.
Great stay for families with kids! We LOVED the heated spa and swimming pools, utilised the gym. Across the street is a patrolled beach. Highly recommend.
Stayed in March 2024
Reviewed: 20 April 2024
Jacinta
Australiabadly behaved neighbors
the pool was our reason for staying and we loved it
Stayed in April 2024
Reviewed: 18 April 2024
Jasmine
AustraliaThe cleanliness of the property in particular the couch.
The pools outdoor area and location were fantastic. The appartments was very grubby. The couch inside the unit was filthy and I hesitated to sit on it.
Stayed in April 2024
Reviewed: 15 April 2024
Brock
AustraliaUnit an hall way had a bad smell
The pool aren’t and location was awesome
Stayed in April 2024
Reviewed: 13 April 2024
Judy
AustraliaDidn't like that the mugs were dirty and plate dirty and sand in the sink, clothes basket and on top of the washing machine. There was no Body wash or conditioner in the shower. Foxtel didn't work, so spent sometime to get the maintenance man to fix it.
Pool location excellent. Room a bit small but the studio was good enough for 2 people.
Stayed in April 2024
Reviewed: 6 April 2024
Maggie
AustraliaI didn’t like having to pre purchase the use of beach towels I believe that should be inclusive with pool facilities I was also told we had to wash our own towels in 3 day stay as no others would be provided . I’ve never come across that scenario before ever in my travels . We were always given fresh towels on request.
No breakfast given ??
Stayed in March 2024
Reviewed: 6 April 2024
Kevin
AustraliaThe room was dated and needs to be renovated. There was a strong smell of drainage in the bathroom.
The location, swimming pool.
Stayed in April 2024
Reviewed: 6 April 2024
Kavita
AustraliaThere are few misbehaving teen boys around, and they were swearing n racist. Jumping around in the pool where it's clearly said 'no jumping '
Yes, I like the apartment and the pool facility, gaming room . It's a very good location near the beach.
Stayed in April 2024
Reviewed: 5 April 2024
Hughes
AustraliaNo unlimited WiFi Tv in room not on WiFi network
Nice pool very warm Good access to facilities
Stayed in April 2024
Reviewed: 2 April 2024
Bree
AustraliaThe rooms could do with an upgrade. The couches were dirty/smelly and the kitchen and bathrooms are run down and outdated
Location and the pool
Stayed in April 2024
Reviewed: 1 April 2024
Hughes
MalaysiaPool was fabulous as was location
Stayed in April 2024
Reviewed: 27 March 2024
Kathy
AustraliaSuitable for young families so we did find it a little noisy early mornings with people coming and going
Everything was clean, rooms smallish but big enough, excellent location
Stayed in March 2024
Reviewed: 21 March 2024
Tracey
AustraliaThe fridge in my room had an overwhelming seafood smell, I let reception know and they were sending a cleaner to see if they could fix it. Unfortunately the smell was still there so perhaps a box of odour absorber might be a good idea. The bed was a little hard, could use a mattress topper but that is also a personal choice.
The staff were all lovely and friendly and very helpful. Jessica or Jess in particular (I think was her name.) she was fabulous so helpful, friendly and chatty could not do enough and was great if I needed anything. The room was very well appointed had everything I needed. The pools were amazing and literally metres from my room. Proximity to the beach and the surf club is fabulous. Bus stops right out the front; close connections to everywhere. Great walking paths.
Stayed in March 2024
Reviewed: 19 March 2024
Glenis
AustraliaMy room smelled not good and the aircon didn’t work after second day
Great resort pool and lagoon very family friendly
Stayed in March 2024
Reviewed: 16 March 2024
Hanna21
AustraliaThe gas hot water was a bit noisy at night.
Loved the pool area, it was huge. The kids ( and us) loved the slide! The rooms were comfortable. Yes they needed an update - but we were happy in them :) very convenient to have the kitchen and the mini mart on the corner.
Stayed in March 2024
Reviewed: 13 March 2024
Michelle
AustraliaThe property has a fantastic pool which is heated. It is very large & suitable for all ages. The parking is good. Location is central to great places to eat either by walking or a short drive. The beach is family friendly & across the road with other beaches close by. Australia Zoo was well worth the visit, 30 min drive.
Stayed in March 2024
Reviewed: 12 March 2024
Thom
AustraliaParking will always be a big issue as the coast grows; nothing to take personally.
Location was great; close to many dinning options. Weather wasn’t great, but the pool areas and beach looked beautiful for our next visit. Great walk to Cotton Tree and Mooloolaba. Friendly; helpful staff, clean apartment and amenities; rooms lovely and quiet
Stayed in March 2024
Reviewed: 7 March 2024
Shayne
AustraliaShower over bath.
Nice room great outlook
Stayed in March 2024
Reviewed: 5 March 2024
Anne-maree
AustraliaSome reception staff were quite grumpy.
Great location . Loved the pool
Stayed in March 2024
Reviewed: 4 March 2024
Brianna
AustraliaAir conditioning was strange where some rooms were freezing and others warm, multiple BBQ’s not working.
Great location, great pool with slides for kids and a playground. Good parking availability. Would stay again
Stayed in March 2024
Reviewed: 4 March 2024
Jennifer
AustraliaRudeness of an outside/pool person when children had done the wrong thing- parents should have been approached rather than yelling at the child.
The swimming pools and facilities for our families with young children. The eating place/restaurants options close to resort The beach just over the road
Stayed in March 2024
Reviewed: 3 March 2024
Carly
AustraliaRooms need a refresh
We had a swim up and was so easy with our disabled son. The pool area and all outside spaces were amazing! Location excellent and we will come again
Stayed in March 2024
Reviewed: 29 February 2024
Lindsay
Australiathe rooms are becoming a little out dated now.
The pool was amazing. great for families with a good BBQ area
Stayed in February 2024
Reviewed: 21 February 2024
Sheryn
AustraliaThe cleaning of the rooms was very poor. The air conditioning needs cleaning as the duct vents were black and also on the roof from the dust from aircons over time, which gave a smell when running them. Bandaids in the sliding door tracks to the verandah and food under the couch. Ocean view as advertised when booking But definitely not the view when we arrived. View blocked by reception building.
The location was fantastic straight across from the beach ⛱️ the pool is large enough to have your own quiet swim after a day at the beach. The staff were polite on arrival.
Stayed in February 2024
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