Skip to main content
  1. Hotel reviews homepage
  2. Australia hotel reviews
  3. New South Wales hotel reviews
  4. The Entrance hotel reviews
  5. Reviews of El Lago Waters Resort

Reviews of El Lago Waters Resort 3 stars

41 The Entrance Rd, 2261 The Entrance, Australia

#93 of 99 hotels in The Entrance

Guests' Choice

Review score

Based on 556 hotel reviews

4.5

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.5

  • Location

    8.2

  • Facilities

    4.9

  • Staff

    6.4

  • Value for money

    5.3

  • Free WiFi

    6.8

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 76 – 100

  • Reviewed: 26 September 2022

    3.0
    Extremely basic and depressing.
    • Leisure trip
    • Solo traveller
    • Standard Double Room with Pool View
    • Stayed 2 nights

    The whole place needs a lot of work, old beds and furniture, noisy guests in adjoining rooms, the pool was empty apparently getting fixed. The grounds were unkept, our bathroom had leaking taps pipes and shower head making bathroom floor constantly wet and dangerous. No extra blankets or pillows, even coffee/tea making facilities lacked , just 2 old cups no saucers or mugs, no wine glasses so less than basic even. Tiny television I couldn’t even read with glasses on.

    It was cheap and I guess you get what you pay for, but it was a last minute booking. We stayed here 14 years ago and it wasn’t great then, even worse now. The location is the best part of this hotel.

    Stayed in September 2022

  • Reviewed: 25 September 2022

    5.0
    Passable
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    Location

    Stayed in September 2022

  • Reviewed: 12 August 2022

    4.0
    Disappointing
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night

    They didn't have the room I booked and payed extra for (water view) and no offer for refund. The balcony for the room we were given was shared with main function area (and there was a function on til late). Very noisy from other rooms, especially above. The furniture was old and very scruffy and broken.

    Location is good, close to water, shops and restaurants

    Stayed in June 2022

  • Reviewed: 18 July 2022

    3.0
    Dated, needs a lot of maintenance.
    • Leisure trip
    • Family with young children
    • Super Executive Double Room
    • Stayed 2 nights

    Very dated, a lot of the amenities were broken, and the pool was drained, tennis court not useable. Had hot water, beds were sweepable. 1 star

    Very dated, a lot of the amenities were broken, and the pool was drained, tennis court not useable. Had hot water, beds were sweepable. 1 star

    Stayed in July 2022

  • Reviewed: 27 June 2022

    3.0
    Poor
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    There was no restaurant available, at the time we were there , Also no information about what was available in the rooms about what the motel had to offer there guests, no soap , shampoo , no chair in room I was in, and the grounds out side untidy And the place needs a coat of paint. Also needs large display sign at front gate Other then that it was good for the price.

    The staff helped a elderly lady who needed help with a ground floor room, she was unable to climb stairs

    Stayed in June 2022

  • Reviewed: 19 June 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    I've stayed her a few times , but this time , was bad the bed was full of Springs the room wasnt clean glass table was dirty, Wanted pool fiew ' an there was no water in the pool , ,

    The aircon

    Stayed in June 2022

  • Reviewed: 16 June 2022

    3.0
    Poor
    • Family with young children
    • Suite Executive Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pretty outdated. Lots of repairs needed. No fan in bathroom. Shower/Bath fixtures not working properly. TV was old. Main sign out the front was broken so it was very hard to locate at night. No guarantee of onsite parking. May have to park in street out the front. Would have liked a breakfast option. Restaurant onsite but not operational and no water in the pool. No onsite overnight management.

    Bed was reasonable. Great view from room in the morning. Reception staff were friendly.

    Stayed in June 2022

  • Reviewed: 15 June 2022

    3.0
    Over-priced for the quality of the premises
    • Leisure trip
    • Couple
    • Standard Double Room with Pool View
    • Stayed 2 nights

    Very run down, could really use some TLC. Would've been lovely in its hey-day

    Excellent location and handy to the main shopping mall and eateries/pubs

    Stayed in June 2022

  • Reviewed: 7 June 2022

    4.0
    Great location but in desperate need of some TLC.
    • Leisure trip
    • Family with young children
    • Family Room
    • Stayed 1 night

    The hotel is old and in desperate need of renovation or restoration. The grounds were messy, overgrown, and neglected. The pool area was not appealing at all, it doesn't look the same as in the photos. The umbrellas were covered in mold and moss. The pool area was unkept and the pool seemed a little murky. The room was basic but relatively clean upon brief inspection. The decor and facilities were outdated though. The windows didn't have fly screens on them, so we couldn't have them open for fear the kids would lean over and fall out. The back carpark was a mess and we overlooked what used to be a tennis court but is now dilapidated and closed. This place has ALOT of potential but it is in desperate need of some TLC.

    Location is excellent, it is right on the water and only a few minutes walk to the main part of the Entrance.

    Stayed in April 2022

  • Reviewed: 24 April 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    Sliding door didnt lock,toilet seat was damaged,shower ran out of hot water 2 minutes after you turned it on.

    The bed was comfortable.

    Stayed in April 2022

  • Reviewed: 23 April 2022

    4.0
    Even with all the negative things I’ve written, I loved the size of the room, the staff and El Lago’s location. I hope m
    • Leisure trip
    • Couple
    • Suite Executive Double Room
    • Stayed 6 nights
    • Submitted via mobile

    Water damage in kitchen cupboard, mouldy smell. No drainage for air conditioning resulting in green sludge that one has to step over to access patio. Outdoor patio areas full of weeds, grass growing throughout pavers. Patio tables and chairs not cleaned. Wi-fi kept dropping out. Felt unsafe showering, needs hand rails for support getting in and out. Lounge/day beds were filthy and uncomfortable. TV was old, so couldn’t use it stream programs from our devices. No TV in bedroom.

    Close proximity to foreshore and restaurants

    Stayed in April 2022

  • Reviewed: 24 March 2022

    6.0
    short stay nice for want we wanted thanks
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    nothing was happy

    location

    Stayed in March 2022

  • Reviewed: 28 February 2022

    4.0
    Disappointing
    • Business trip
    • Family with young children
    • Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The place has so much potential. They really need to revamp and major upgrades maintenance wise. You truly get what you pay for.

    Close to shops and is waterfront

    Stayed in February 2022

  • Reviewed: 27 February 2022

    5.0
    It wasn't ideal!
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 1 night

    Room is roomy, location is good, close to everything, bed is too soft. Unfortunately my room was connected to next door rooms, even it was securely locked but next door room's TV was on all night and noisy, I and my husband couldn't sleep all night. I called reception and it was closed.

    Stayed in February 2022

  • Reviewed: 16 February 2022

    3.0
    location was good . company was good.
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    the shower dripping all night.

    Stayed in February 2022

  • Reviewed: 14 February 2022

    4.0
    Will not stay here again!
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Quality of the room, cleanliness poor, paint peeling off shower tiles, pool not maintained properly, sliding door to veranda didn’t work and management wanted to repair it while we were there! Didn’t request repair-they knew it was already broken but let us have the room anyway! Took 10 minutes to check in. Poor facilities in room and not as advertised on the internet. Property in disrepair and rubbish lying around everywhere!

    Location fantastic. Plenty to see, restaurants, shops, great views

    Stayed in February 2022

  • Reviewed: 13 February 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted via mobile

    WAs advertised..theHave stayed here on previous occasions the place is very neglected.Broken mirror in bedroom doors hinges on fridge cupboard broken no handles on vanity doors.The parking area is full of pot holes.No restarant.The pool area again neglected.Windows grubby.reception area not welcoming.Room not serviced and hard to communicate with staff

    Comfortable bed

    Stayed in February 2022

  • Reviewed: 13 February 2022

    3.0
    horrible that’s all I can say. wish we could get a refund on all 3 rooms.
    • Family with young children
    • Family Room
    • Stayed 1 night
    • Submitted via mobile

    no lock on glass door, in another room no fly screen on 3rd level window or no locks on window and the other room had rubbish all under the bed. ( family were staying in 3 rooms ) people next door in room knocking on door to be told wrong room at 1am then had a very loud fight throwing stuff around till 4 am ( this is after coming back from wedding to see them running around the car pack half nuked lol ) then in the morning ( pretty sure sign has pool open at 10 or something like that ) got woken up at 7:30 because kids are screaming in the pool so just packed up and left at 8am other family members could not find stuff at 9 to let them know about the people next door so just left. this would have to be the worst place I have ever stayed. photos on your ad need to be updated $260 a night was just disgraceful. will never stay again.

    it was close to the wedding venue i was going too

    Stayed in February 2022

  • Reviewed: 30 January 2022

    3.0
    Poor
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    it needs a good upgrade. only 1 cup for coffee in the room.

    location and in walking distance from most things

    Stayed in January 2022

  • Reviewed: 23 January 2022

    4.0
    Disappointing
    • Solo traveller
    • Standard Double Room with Pool View
    • Stayed 1 night
    • Submitted via mobile

    For $179 I would expect a clean carpet, decent couch and a fair sized tv. Air con was old and not great. The couple next door seemed to have fantastic sex....all night. Very much like a tired, used YHA room. Reminded me of cheap rooms in Bangkok.

    Late check in, night manager was very helpful and friendly.

    Stayed in January 2022

  • Reviewed: 23 January 2022

    6.0
    Rooms are clean and comfortable Staff are nice though the complex is a bit rundown
    • Leisure trip
    • Couple
    • Executive Double Room
    • Stayed 2 nights
    • Submitted via mobile

    A bit rundown and not looked after

    The private balcony with water views

    Stayed in January 2022

  • Reviewed: 16 January 2022

    5.0
    Great location but needs a good revamp!
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    The pool is very clean, the room facilities where old, the exterior of the hotel needed a great clean.

    The great location and free parking

    Stayed in January 2022

  • Reviewed: 7 January 2022

    3.0
    Unsatisfactory
    • Leisure trip
    • Family with young children
    • Standard Double Room with Lake View
    • Stayed 2 nights
    • Submitted via mobile

    Pot holes on entry. Rubbish and laundry near parking area for guests. Room walls and door needed a good paint. Rust in bathroom doorway. Dripping and peeling shower. No maintenance support. exposed chipboard on chair. Worn sofa bed.

    Good location

    Stayed in January 2022

  • Reviewed: 3 January 2022

    3.0
    not again
    • Leisure trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    out dated. not clean

    close to town

    Stayed in January 2022

  • Reviewed: 21 December 2021

    4.0
    Not clean and very outdated
    • Business trip
    • Couple
    • Standard Double Room with Lake View
    • Stayed 1 night
    • Submitted via mobile

    1. The rooms are outdated and not clean whatsoever 2. The bed is uncomfortable 3. The balcony door is so hard to open 4. walked into the room with a dirty towel on the floor left behind 5. The sofa has stains 6. The bathroom was filthy

    The location of the property is amazing and is located near everything

    Stayed in December 2021

Showing 76 – 100

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: