41 The Entrance Rd, 2261 The Entrance, Australia
#93 of 99 hotels in The Entrance
Guests' ChoiceBased on 556 hotel reviews
4.5Cleanliness
5.4
Comfort
5.5
Location
8.2
Facilities
4.9
Staff
6.4
Value for money
5.3
Free WiFi
6.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 26 September 2022
Debbie
AustraliaThe whole place needs a lot of work, old beds and furniture, noisy guests in adjoining rooms, the pool was empty apparently getting fixed. The grounds were unkept, our bathroom had leaking taps pipes and shower head making bathroom floor constantly wet and dangerous. No extra blankets or pillows, even coffee/tea making facilities lacked , just 2 old cups no saucers or mugs, no wine glasses so less than basic even. Tiny television I couldn’t even read with glasses on.
It was cheap and I guess you get what you pay for, but it was a last minute booking. We stayed here 14 years ago and it wasn’t great then, even worse now. The location is the best part of this hotel.
Stayed in September 2022
Reviewed: 25 September 2022
Burch
AustraliaLocation
Stayed in September 2022
Reviewed: 12 August 2022
Megan
AustraliaThey didn't have the room I booked and payed extra for (water view) and no offer for refund. The balcony for the room we were given was shared with main function area (and there was a function on til late). Very noisy from other rooms, especially above. The furniture was old and very scruffy and broken.
Location is good, close to water, shops and restaurants
Stayed in June 2022
Reviewed: 18 July 2022
Andy
AustraliaVery dated, a lot of the amenities were broken, and the pool was drained, tennis court not useable. Had hot water, beds were sweepable. 1 star
Very dated, a lot of the amenities were broken, and the pool was drained, tennis court not useable. Had hot water, beds were sweepable. 1 star
Stayed in July 2022
Reviewed: 27 June 2022
Oliver
AustraliaThere was no restaurant available, at the time we were there , Also no information about what was available in the rooms about what the motel had to offer there guests, no soap , shampoo , no chair in room I was in, and the grounds out side untidy And the place needs a coat of paint. Also needs large display sign at front gate Other then that it was good for the price.
The staff helped a elderly lady who needed help with a ground floor room, she was unable to climb stairs
Stayed in June 2022
Reviewed: 19 June 2022
Leanne
AustraliaI've stayed her a few times , but this time , was bad the bed was full of Springs the room wasnt clean glass table was dirty, Wanted pool fiew ' an there was no water in the pool , ,
The aircon
Stayed in June 2022
Reviewed: 16 June 2022
Fiona
AustraliaPretty outdated. Lots of repairs needed. No fan in bathroom. Shower/Bath fixtures not working properly. TV was old. Main sign out the front was broken so it was very hard to locate at night. No guarantee of onsite parking. May have to park in street out the front. Would have liked a breakfast option. Restaurant onsite but not operational and no water in the pool. No onsite overnight management.
Bed was reasonable. Great view from room in the morning. Reception staff were friendly.
Stayed in June 2022
Reviewed: 15 June 2022
Graham
AustraliaVery run down, could really use some TLC. Would've been lovely in its hey-day
Excellent location and handy to the main shopping mall and eateries/pubs
Stayed in June 2022
Reviewed: 7 June 2022
Justine
AustraliaThe hotel is old and in desperate need of renovation or restoration. The grounds were messy, overgrown, and neglected. The pool area was not appealing at all, it doesn't look the same as in the photos. The umbrellas were covered in mold and moss. The pool area was unkept and the pool seemed a little murky. The room was basic but relatively clean upon brief inspection. The decor and facilities were outdated though. The windows didn't have fly screens on them, so we couldn't have them open for fear the kids would lean over and fall out. The back carpark was a mess and we overlooked what used to be a tennis court but is now dilapidated and closed. This place has ALOT of potential but it is in desperate need of some TLC.
Location is excellent, it is right on the water and only a few minutes walk to the main part of the Entrance.
Stayed in April 2022
Reviewed: 24 April 2022
Phillip
AustraliaSliding door didnt lock,toilet seat was damaged,shower ran out of hot water 2 minutes after you turned it on.
The bed was comfortable.
Stayed in April 2022
Reviewed: 23 April 2022
Kristine
AustraliaWater damage in kitchen cupboard, mouldy smell. No drainage for air conditioning resulting in green sludge that one has to step over to access patio. Outdoor patio areas full of weeds, grass growing throughout pavers. Patio tables and chairs not cleaned. Wi-fi kept dropping out. Felt unsafe showering, needs hand rails for support getting in and out. Lounge/day beds were filthy and uncomfortable. TV was old, so couldn’t use it stream programs from our devices. No TV in bedroom.
Close proximity to foreshore and restaurants
Stayed in April 2022
Reviewed: 24 March 2022
Deanne
Australianothing was happy
location
Stayed in March 2022
Reviewed: 28 February 2022
Latamele
AustraliaThe place has so much potential. They really need to revamp and major upgrades maintenance wise. You truly get what you pay for.
Close to shops and is waterfront
Stayed in February 2022
Reviewed: 27 February 2022
Kim
AustraliaRoom is roomy, location is good, close to everything, bed is too soft. Unfortunately my room was connected to next door rooms, even it was securely locked but next door room's TV was on all night and noisy, I and my husband couldn't sleep all night. I called reception and it was closed.
Stayed in February 2022
Reviewed: 16 February 2022
Joshua
Australiathe shower dripping all night.
Stayed in February 2022
Reviewed: 14 February 2022
Jacob
AustraliaQuality of the room, cleanliness poor, paint peeling off shower tiles, pool not maintained properly, sliding door to veranda didn’t work and management wanted to repair it while we were there! Didn’t request repair-they knew it was already broken but let us have the room anyway! Took 10 minutes to check in. Poor facilities in room and not as advertised on the internet. Property in disrepair and rubbish lying around everywhere!
Location fantastic. Plenty to see, restaurants, shops, great views
Stayed in February 2022
Reviewed: 13 February 2022
Mary
AustraliaWAs advertised..theHave stayed here on previous occasions the place is very neglected.Broken mirror in bedroom doors hinges on fridge cupboard broken no handles on vanity doors.The parking area is full of pot holes.No restarant.The pool area again neglected.Windows grubby.reception area not welcoming.Room not serviced and hard to communicate with staff
Comfortable bed
Stayed in February 2022
Reviewed: 13 February 2022
Belinda
Australiano lock on glass door, in another room no fly screen on 3rd level window or no locks on window and the other room had rubbish all under the bed. ( family were staying in 3 rooms ) people next door in room knocking on door to be told wrong room at 1am then had a very loud fight throwing stuff around till 4 am ( this is after coming back from wedding to see them running around the car pack half nuked lol ) then in the morning ( pretty sure sign has pool open at 10 or something like that ) got woken up at 7:30 because kids are screaming in the pool so just packed up and left at 8am other family members could not find stuff at 9 to let them know about the people next door so just left. this would have to be the worst place I have ever stayed. photos on your ad need to be updated $260 a night was just disgraceful. will never stay again.
it was close to the wedding venue i was going too
Stayed in February 2022
Reviewed: 30 January 2022
Cathy
Australiait needs a good upgrade. only 1 cup for coffee in the room.
location and in walking distance from most things
Stayed in January 2022
Reviewed: 23 January 2022
Benjamin
AustraliaFor $179 I would expect a clean carpet, decent couch and a fair sized tv. Air con was old and not great. The couple next door seemed to have fantastic sex....all night. Very much like a tired, used YHA room. Reminded me of cheap rooms in Bangkok.
Late check in, night manager was very helpful and friendly.
Stayed in January 2022
Reviewed: 23 January 2022
Jason
AustraliaA bit rundown and not looked after
The private balcony with water views
Stayed in January 2022
Reviewed: 16 January 2022
Lilliana
AustraliaThe pool is very clean, the room facilities where old, the exterior of the hotel needed a great clean.
The great location and free parking
Stayed in January 2022
Reviewed: 7 January 2022
Monique
AustraliaPot holes on entry. Rubbish and laundry near parking area for guests. Room walls and door needed a good paint. Rust in bathroom doorway. Dripping and peeling shower. No maintenance support. exposed chipboard on chair. Worn sofa bed.
Good location
Stayed in January 2022
Reviewed: 3 January 2022
Kirstie
Australiaout dated. not clean
close to town
Stayed in January 2022
Reviewed: 21 December 2021
Judy
Australia1. The rooms are outdated and not clean whatsoever 2. The bed is uncomfortable 3. The balcony door is so hard to open 4. walked into the room with a dirty towel on the floor left behind 5. The sofa has stains 6. The bathroom was filthy
The location of the property is amazing and is located near everything
Stayed in December 2021
Istanbul, Turkey
Yiwu, China
Willemstad, Curaçao
Chancelade, France
Hualien City, Taiwan
Gdańsk, Poland
Vlorë, Albania
Zoagli, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content