317 Castlereagh Street, Sydney CBD, 2000 Sydney, Australia
#280 of 694 Holiday rentals in Sydney
Guests' ChoiceBased on 3785 hotel reviews
7.4Cleanliness
8.1
Comfort
8.1
Location
8.7
Facilities
7.5
Staff
8.4
Value for money
7.6
Free WiFi
6.8
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End of dialog contentReviewed: 5 May 2024
Julie
AustraliaCoffee machine was broken, dishwasher broken and had a sign on it. The dryer was dirty around the door and made a dreadful noise.
Your question asks what we thought of breakfast but We were not offered breakfast? Were we supposed to get breakfast? The bed was great and the pillows too. Main bedroom was quite big.
Stayed in May 2024
Reviewed: 5 May 2024
Ploypatcha
AustraliaOnly one lift was operating
Good location, near all public transport, lots of restaurants in walking distance. Building is old but Bedrooms are spacious, kitchen is nice and clean
Stayed in April 2024
Reviewed: 4 May 2024
Vicki
AustraliaLift one lift for 27 floors is crazy
Size it was clean and comfortable
Stayed in May 2024
Reviewed: 4 May 2024
Melissa
AustraliaBooked for 4. Requested 1 king and 2 single beds. Got 2 kings so had to get one bed split after arrival. Wasn't super impressed with kitchen supplies. Pls provide at least 2 coffee sachets per person and 2 tiny milks per coffee
Great apartment. Wonderful and helpful staff
Stayed in May 2024
Reviewed: 4 May 2024
Cathy
AustraliaLining up at the desk to check in, check out and leave bags. Maybe need extra staff on the desk.
Stayed in May 2024
Reviewed: 4 May 2024
Christine
United KingdomFurnishings worn and paintwork grubby
Spacious accommodation for a family of 6. Good location
Stayed in April 2024
Reviewed: 2 May 2024
Sandy
New ZealandWe are 5 people family, only 3 devices can connect Wifi. No reception in one of the bedrooms.
Kichen felt like home, especially gas cooking. Washing and dryer in the apartment.
Stayed in April 2024
Reviewed: 1 May 2024
Robert
AustraliaNeeds refurbishing. Lift being done now.
Location. Comfortable. Good value.
Stayed in May 2024
Reviewed: 30 April 2024
Margaret
New ZealandVery dated and one of the lifts wasn't working. Whole place requires paint job.
Location was great and close to cbd. The pool and spa was a welcome relief after days.of walking.
Stayed in April 2024
Reviewed: 30 April 2024
Barbara
AustraliaThe microwave was placed on a shelf which is far too high for safety. I am reasonable height and could just manage it. to be getting anything hot in or out could have drastic consequences. It would be nice to have two chairs, very odd one person has to sit on the bed all the time. Pillows were very big and heavy, perhaps one of normal weight and size,as well, would help. No iron.
the room was nice, big ,comfortable bed, microwave,stove top, fridge, appliances,crockery etc. The location was quite good. Need to be able to walk reasonably well if relying on public transport, but Lite rail,trains etc., are in reachable means.
Stayed in April 2024
Reviewed: 29 April 2024
Nicole
AustraliaParking was a nightmare as were the lifts. I was not advised on booking there were renovations. Also, roof down in the pool area.
Great pool and spa
Stayed in April 2024
Reviewed: 27 April 2024
Jill
AustraliaThe pool had no towels and the roof was peeling . The pool area needs to be maintained. Cheers Jill 🤔😎
We had a nice spacious apartment 👍
Stayed in April 2024
Reviewed: 27 April 2024
Mike
AustraliaThe light in the common foyer only turned off if both main room doors were closed. Which isn't ideal if you're wanting to keep an ear out for smaller children in the 2nd room. The pool room needs some work done as the was quite noticeable damage to the ceiling. TV in the main bedroom is really small. The WiFi was a little difficult to get onto. I don't recall there being a CD or DVD player which are listed as included. We were told there was no daily housekeeping, even though this is listed as included. (not an issue for a 2 night stay). One of the lifts were out of action due to refurbishment.
Check-in went smoothly. We had a 2 bedroom apartment, which was an "A" and "B" room with common lockable foyer. The rooms were generous in size, and well appointed. Kitchen in the "A" room was a great size, and had everything you'd need for a longer stay if you wanted to cater for yourself. The "B" room had a small kitchenette, with microwave and 2 hotplates, which would be more then enough if you weren't planning on doing a lot of cooking, but still fine for smaller meals for 1 or 2, like some bacon & eggs in the morning. The bathroom was large. The beds comfortable. The swimming pool & spa were fine. I'd certainly stay here again.
Stayed in April 2024
Reviewed: 26 April 2024
Chandrasekaran
IndiaThe TV didn't work for the entire week despite attempts,the facility should invest in a cloths drier as a common facility,when guests stay for a week atleast one service to be provided
Location, reception staff eagerness to solve issues
Stayed in March 2024
Reviewed: 26 April 2024
Shannon
AustraliaThe lift is a huge problem. On many occasions we waited for 10-15 minutes, this happened every day. On the day we arrived at 2pm check-in, someone was moving out, the lift would open and it was full with a lounge and a fridge, this continued as it went up and down with furniture . By the time we had a space in the lift the line of people had reached the front of the apartment block. I believe this is not good enough when paying these prices. Otherwise, this is a great place to stay.
A very spacious apartment, super clean and comfortable. The staff were friendly and so accommodating when checking us in. This apartment is in a great location and having a kitchen meant we could cook at home when we felt like staying in.
Stayed in April 2024
Reviewed: 25 April 2024
Deborah
AustraliaNoise
Staff are always lovely.lift was a nightmare ( waited 45 minutes in p2 to get upstairs) Noise was appalling on level 12 ,woken at 7.00am to jack hammering, work continued for the duration of our stay.was given $15 a day off cost of parking. Last stay was worse with issues with lift ,water etc ,not sure if we'll be back
Stayed in April 2024
Reviewed: 25 April 2024
Lisa
New ZealandThe building needs a lot of maintenance and looks run down, but that didn't affect our stay.
Excellent location, and the rooms are really clean. We stayed in a 2 bedroom apartment, so much room, and the 2 bathrooms were a massive bonus.
Stayed in April 2024
Reviewed: 24 April 2024
Damian
AustraliaA little old and run down (although still neat and clean).
Extremely spacious 2 bedroom and 2 bathroom apartment.
Stayed in April 2024
Reviewed: 24 April 2024
Siriwan
AustraliaThe morning front desk staff (Ms.J….a) She’s unwelcome staff. She spoke unclearly and harshly. Talk to customer like I don’t know English. Serving white with welcoming posture but not Asian. She doesn’t know how to explain to the guest nicely and without the attitude of hospitality. So disappointing.
Location and night front desk staff
Stayed in April 2024
Reviewed: 24 April 2024
Lucia
AustraliaTraffic noise at night with reversing vehicles, very noisy. Apart from that it was all good 👍
Centrally located.
Stayed in April 2024
Reviewed: 23 April 2024
Anita
AustraliaNot enough washing powder; detergent and toilet rolls.
The size of the apartments and cleanliness
Stayed in March 2024
Reviewed: 23 April 2024
Keira
AustraliaVery outdated, cracks and permanent stains in walls and on bedding.
Great location and lovely staff
Stayed in April 2024
Reviewed: 22 April 2024
Carthew
Australiaprice was a high for what you get
room was clean and bed was comfortable
Stayed in April 2024
Reviewed: 21 April 2024
Amanda
AustraliaStaff were rude at reception. Very noisy
Size of apartment and comfy beds. Cleanliness
Stayed in March 2024
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