8 Arrivals Court, Sydney International Airport, Mascot, 2020 Sydney, Australia
#122 of 325 hotels in Sydney
Guests' ChoiceBased on 9767 hotel reviews
8.2Cleanliness
8.8
Comfort
8.9
Location
9.5
Facilities
8.4
Staff
8.5
Value for money
7.4
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 April 2024
Robson
BrazilThe restaurants you need to book - always full
Great location / easy access / nice food and they have a great hotel gym ( Hotel standards )
Stayed in April 2024
Reviewed: 27 April 2024
Gail
AustraliaThe manner in which I was treated upon arrival. I was only steps through the door when I experienced the worst treatment I have ever received upon arrival at any hotel Yuli is not currently suited to be approaching guests when they are barely through the hotel doors with their luggage. Her manner is most abrupt and unpleasant. I ignored her very abrupt manner a second time on my return to the Hotel on a more recent visit The staff at the check in desk were all very polite and helpful I was pleased with my stay at the hotel in all other respects, it's a shame it has to begin so very very poorly.
Location for International Airport is excellent Rooms are comfortable Restaurant dinner very good food and service
Stayed in March 2024
Reviewed: 27 April 2024
Joel
United StatesClose to airport
Stayed in April 2024
Reviewed: 27 April 2024
Clive
FranceThe outer doors into the rooms are very very loud when other guests are accessing their rooms late at night they shut with a very loude bang.
Stayed in April 2024
Reviewed: 26 April 2024
Kenneth
AustraliaNothing
Quick checkin
Stayed in April 2024
Reviewed: 26 April 2024
Jeanette
AustraliaRoom smelled bad on arrival
Staff helpful when we complained about the room allocated smelled bad
Stayed in April 2024
Reviewed: 25 April 2024
Sharon
AustraliaFood was only ok & view was horrible - need to screen nicely to create vista
Location
Stayed in April 2024
Reviewed: 25 April 2024
Allan
AustraliaReception service after 6pm. We couldn’t get anyone to answer the phone to change our wake-up call to a later time ( our early morning aircraft schedule was delayed by a few hours). I had to get dressed again, and go to the reception desk and join a queue to speak to someone.
Convenient, clean, good facilities.
Stayed in April 2024
Reviewed: 24 April 2024
Sheila
United StatesThe hallway was nondescript
Nice location to airport. Walked to our terminal. Nice restaurant and breakfast buffet was nice. Juicer was a nice bonus.
Stayed in March 2024
Reviewed: 24 April 2024
Thomas
United StatesIt would have been nice to have some type of complimentary breakfast.
The location only steps from the international terminal was very convenient. The room was very nice and comfortable.
Stayed in April 2024
Reviewed: 24 April 2024
Mastertune
Australianothing
Amazingly comfortable beds and a short walk to the terminal
Stayed in March 2024
Reviewed: 24 April 2024
Carolyn
AustraliaNo handwash in bathroom just soap
So close to T1
Stayed in April 2024
Reviewed: 24 April 2024
Gerald
AustraliaN/A
Breakfast had variety. Location excellent due to access to Internationsl terminal.
Stayed in March 2024
Reviewed: 23 April 2024
Keith
AustraliaObviously location. Staff were very friendly. The room was more than adequate.
Stayed in April 2024
Reviewed: 23 April 2024
Ruth
AustraliaGreat stop before early flight.Nice meal in the restaurant.
Stayed in April 2024
Reviewed: 23 April 2024
Kerry
AustraliaThe price on the mini bar items Wowser ouch .
Absolutely loved the view and the bad was so comfortable and cosy .
Stayed in April 2024
Reviewed: 23 April 2024
Robson
Brazilall good
This is a perfect location . Walk in to the International terminal 50m to Train station. You can stay here and go to city avoid traffic and all . Wake-up and walk to your check-in Too good and great price .
Stayed in April 2024
Reviewed: 22 April 2024
Angus
Australiacloseness to the airport
Stayed in April 2024
Reviewed: 22 April 2024
Mark
United StatesFree upgrade and allowed us to check in early. Yes!
Stayed in April 2024
Reviewed: 22 April 2024
Josephine
AustraliaStaff at reception and Smithy’s bar were abrupt and rude. No milk for a cup of tea.
Location is excellent for very early international flights.
Stayed in April 2024
Reviewed: 22 April 2024
Anne
AustraliaVery handy to stay at when you have such an early flight. Restaurant food was excellent.
Stayed in April 2024
Reviewed: 22 April 2024
Colin
AustraliaFor 2 double rooms, it was around $350 each. I believe this was quite expensive
Convenience was good
Stayed in April 2024
Reviewed: 22 April 2024
Bob
AustraliaSigning in is done by both reception staff and self service terminals which I did not like. After an international flight I did not need the hassle of using a terminal to sign in to a particular room.
The room was nicely decorated and modern. Proximity to the International terminal at Sydney airport is the reason for our stay. The bistro/bar is very good and has a reasonably priced menu.
Stayed in April 2024
Reviewed: 22 April 2024
Barry
AustraliaAll went as expected.
Stayed in February 2024
Buenos Aires, Argentina
Ushuaia, Argentina
Biskupiec, Poland
Weisstannen, Switzerland
Fanano, Italy
Kurtzenhouse, France
Kyiv, Ukraine
Tannersville, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content