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  5. Reviews of Sanctuary Lakes Fauna Retreat

Reviews of Sanctuary Lakes Fauna Retreat

1 Shell Street, Urangan, Urangan, 4655 Hervey Bay, Australia

#45 of 62 hotels in Hervey Bay

Guests' Choice

Review score

Based on 722 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.1

  • Comfort

    8.2

  • Location

    9.2

  • Facilities

    8.0

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    5.8

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Showing 151 – 175

  • Reviewed: 12 July 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Villa
    • Stayed 2 nights
    • Submitted via mobile

    Great location with a walk distance to the beach. Beautiful view from the bungalow on the lake. All necessary equipment in the kitchen. Heating in every room even in the bathroom.

    Stayed in July 2022

  • Reviewed: 9 July 2022

    9.0
    I would love to stay there again if I’m ever up that way!
    • Leisure trip
    • Solo traveller
    • Studio Villa
    • Stayed 4 nights
    • Submitted via mobile

    The security gates were a problem in the beginning because they weren’t explained adequately in my opinion.

    love the ducks and the croaking frogs and the serenity of the place (would have been even better in sunshine and no school holidays).

    Stayed in July 2022

  • Reviewed: 8 July 2022

    7.0
    Our Friendly Stay
    • Leisure trip
    • Couple
    • Queen Villa
    • Stayed 3 nights
    • Submitted via mobile

    Cottage was old & tired, cupboard doors swollen & falling apart, really old stained carpet, no WiFi connection (even though advertised it had it), old kitchen & bathroom, deck was dirty (but it had been raining)...

    Loved the location, lake, outlook, wildlife, feeding the local birds, friendly staff, good price, clean linen, quite location.

    Stayed in July 2022

  • Reviewed: 2 July 2022

    8.0
    Very good
    • Family with young children
    • Family Villa
    • Stayed 2 nights
    • Submitted via mobile

    Cleaning could be improved Bbq area was not clean to use

    Location was ideal Lovely place Great staff

    Stayed in June 2022

  • Reviewed: 30 June 2022

    9.0
    Great place close to everything
    • Leisure trip
    • Couple
    • Queen Villa
    • Stayed 5 nights

    Located around a lake so it's quiet and you wouldn't know you're right in the middle of Hervey Bay. Close to the beach, coffee shops and places to eat and drink. Would be great for families.

    Stayed in June 2022

  • Reviewed: 30 June 2022

    8.0
    Was a great place to stay except for no wifi
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 3 nights
    • Submitted via mobile

    Stayed in number 33 and had no wifi

    Stayed in June 2022

  • Reviewed: 18 June 2022

    8.0
    unique place run by lovely people 😊👏
    • Leisure trip
    • Solo traveller
    • Queen Villa
    • Stayed 2 nights
    • Submitted via mobile

    adjacent new development... possibly not so nature friendly🤔???

    peaceful bush retreat 👍🦆🐢 natural fauna ambience around serene ponds is exceptional considering property is close to everything else you want or need 😃

    Stayed in June 2022

  • Reviewed: 17 June 2022

    8.0
    Relaxing.
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 3 nights

    Building works which might impact on the tranquility and birdlife in the future

    Have been before so knew what to expect - lovely views over the lake with wild birds, individual cottages with all necessary facilities and lovely and close to lots of walks and the pub.

    Stayed in June 2022

  • Reviewed: 16 June 2022

    8.0
    Lovely restful place to stay, would stay again, but probably not with young children
    • Leisure trip
    • Family with young children
    • Studio Villa
    • Stayed 3 nights
    • Submitted via mobile

    Staying with a 2yr old, a small playground would have been an advantage. Cooking facilities were also very limited with only a microwave.

    Liked the privacy of the unit, it was clean and fresh inside. The grounds were lush and well kept.

    Stayed in June 2022

  • Reviewed: 5 June 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Studio Villa
    • Stayed 4 nights
    • Submitted via mobile

    Great location. Close to Esplanade and beach and cafes.

    Stayed in June 2022

  • Reviewed: 4 June 2022

    8.0
    Very good
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 2 nights
    • Submitted via mobile

    No easy chairs in room

    Quiet location

    Stayed in June 2022

  • Reviewed: 26 May 2022

    9.0
    Excellent value.
    • Leisure trip
    • Couple
    • Queen Villa
    • Stayed 2 nights

    Excellent location in a very pleasant and relaxing setting.

    Stayed in April 2022

  • Reviewed: 26 May 2022

    8.0
    We love staying at Sanctuary Lakes for the peace and beautiful surroundings
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 2 nights

    Nothing

    The location is beautiful overlooking the lake, close to everything and very quiet.

    Stayed in May 2022

  • Reviewed: 26 May 2022

    9.0
    Superb
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 2 nights
    • Submitted via mobile

    Peaceful private

    Stayed in May 2022

  • Reviewed: 18 May 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 3 nights
    • Submitted via mobile

    excessive bird droppings everywhere

    nice lake setting comfortable large cabins

    Stayed in May 2022

  • Reviewed: 11 May 2022

    9.0
    Would definitely stay there again but would make sure before booking that the free wifi is available
    • Leisure trip
    • Couple
    • Studio Villa
    • Stayed 2 nights

    Shower head needed fixing so didn’t enjoy my shower and was not fixed while we were there, no wifi and not fixed while we were there, very disappointing as last stay had the same problem.

    Atmosphere is priceless, privacy great very peaceful, close to beach and shops, weathers great, close to restaurants and parks. Shopping complex 2 streets away

    Stayed in May 2022

  • Reviewed: 9 May 2022

    8.0
    Minimal fuss, left to our own :) friendly helpful hosts.
    • Leisure trip
    • Family with young children
    • Family Villa
    • Stayed 2 nights
    • Submitted via mobile

    Location handy, some construction nearby but was not a hindrance. Kids liked the wildlife. Felt private and quiet. Lots of space inside. Good sized fridge, basic kitchen items were sufficient. Communication and late check in was well managed and greatly appreciated.

    Stayed in May 2022

  • Reviewed: 7 May 2022

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Family Villa
    • Stayed 2 nights
    • Submitted via mobile

    Laundry is all the way down the end of the place

    Good size rooms,kids liked feeding the birds and turtles, love the pool

    Stayed in May 2022

  • Reviewed: 5 May 2022

    9.0
    most enjoyable
    • Leisure trip
    • Family with young children
    • Family Villa
    • Stayed 4 nights
    • Submitted via mobile

    all was satisfactory

    the closeness to pond with turtles and ducks

    Stayed in April 2022

  • Reviewed: 26 April 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Family Villa
    • Stayed 3 nights
    • Submitted via mobile

    We have been visiting here now for just over 8 years. We love the feeling of being away from the city as the lake makes you feel you are away from it all when in reality you are really only 5 mibs drive to shops and i to town centre.

    Stayed in April 2022

  • Reviewed: 23 April 2022

    9.0
    Great place to stay
    • Leisure trip
    • Couple
    • Queen Villa
    • Stayed 3 nights
    • Submitted via mobile

    You have your own cabin, no sound from a attached room as in a motel.you have a deck overlooking the lake. Cooking facilities in your cabin, BBQ'S outside, pool laundry. All on site. Lovely staff.

    Stayed in April 2022

  • Reviewed: 19 April 2022

    8.0
    Can’t wait for our next stay
    • Leisure trip
    • Couple
    • Family Villa
    • Stayed 4 nights

    Lumpy old mattresses. Floor under the bed was filthy. A mop and bucket would have been handy for multiple day stays. Under couch cushions and chair fabric filthy. Better communication and instructions for the gate system could be provided in advance. Eg let guests know they will need a mobile phone with credit to open the entry gate and additional mobile numbers can also be used. Very noisy fridge that got very hot around the seals.

    The location and space around cabins fantastic. Loved the wildlife and gardens and lake aspects. Well set up family cabin and verandah. Very responsive and helpful managers. Value for money for a family. We booked another stay before we left. Can’t wait!

    Stayed in April 2022

  • Reviewed: 15 April 2022

    9.0
    Ideal to put your feet up after a day at the beach.
    • Leisure trip
    • Couple
    • Queen Villa
    • Stayed 4 nights

    Lots of security lighting which meant closing the blinds at night reducing the air flow.

    I wanted a garden setting not a beach view and I didn't want close neighbours like in a motel/hotel. We loved the bird life although they really do start chirping at dawn (not for those who like to sleep in) and the the turtles in the lakes. Individual cabin with our little verandah overlooking the lake suited us. Close enough to the Urangan Pier and shops if you like walking. Also the back gate gave us access to a local pub and burger joint - lovely! Lots of space for water savvy kids to run riot, bbq and pool easy to access. Friendly staff to help sort tour options.

    Stayed in April 2022

  • Reviewed: 13 April 2022

    7.0
    enjoyable and restful
    • Leisure trip
    • Family with young children
    • Family Villa
    • Stayed 5 nights

    maybe a better frypan

    quite and restful different with the water life around

    Stayed in April 2022

  • Reviewed: 11 April 2022

    9.0
    Great place to unwind, close to beach
    • Leisure trip
    • Solo traveller
    • Studio Villa
    • Stayed 5 nights

    Wifi was not working properly

    Quiet location, very relaxing

    Stayed in April 2022

Showing 151 – 175

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