Beautiful building. Excellent facilities. Friendly staff. Great location. Nice breakfast.

Stayed in February 2024

There is nothing not to like

Fabulous room in a brilliant location. The breakfast was exceptional. A truly brilliant stay.

Stayed in February 2024

Charming hotel in awesome location

Stayed in November 2023

Nothing

Everything. This hotel was amazing

Stayed in February 2024

Property location was excellent. The staff were very helpful.. all in all a lovely hotel and would recommend.

Stayed in February 2024

Bedroom was very dark and dated even though the bathroom was recently renovated and really nice. good breakfast but no options ie could not order anything ie poached eggs etc the buffet was it

Great location comfortable lounges and bar area

Stayed in February 2024

Nothing

Our stay at the Grand Hotel Casselbergh was five star. The room was outstanding. The staff kind and attentive. Everywhere where was impeccably clean and well kept. The lounge and bar had a wonderful ambience. The wellness centre was an added bonus. The breakfast was amazing. It really made our stay and I would thoroughly recommend it to anyone considering staying in a Bruges.

Stayed in February 2024

Nothing

Amazing room : the luxury historic one was wonderful. Looks like Downtown Abbey. The bar is great too and really cosy. Perfect location : 1min foot from the historic center. Breakfast is great too. A MUST GO if you visit Brugge

Stayed in February 2024

Would have liked a pool

Clean comfortable rooms, good breakfast, service from staff was polite and prompt. Lounge area is lovely and the bar staff make good cocktails.

Stayed in February 2024

It didn’t spoil our enjoyment of our stay, but the superior room with canal view had more of a glimpse of the canal between two buildings.

Really beautiful hotel in a great location with excellent staff.

Stayed in February 2024

Beautiful hotel, very friendly and helpful staff, very close to the centre with everything easily accessible. The breakfast is amazing! All fresh, hot, delicious and such a wide choice, the waffles were to die for.

Stayed in February 2024

Massage restricted to 1 person at a time

The service, the atmosphere, the spa, the breakfast

Stayed in February 2024

The pillows were not great - either large and lumpy or near-flat

Friendly staff, beautiful rooms and a great breakfast

Stayed in February 2024

Would have liked to stay longer!

Excellent choices with breakfast. Beautiful interior decor Excellent location to town centre Good gym facilities although did not get chance to try We loved the prestige historic bedroom with extra large bed Nice bar Very helpful staff when booking taxi

Stayed in February 2024

Lovely place especially at Christmas

Stayed in December 2023

Amazing hotel and staff,we loved it so much we stayed another night.

Stayed in February 2024

Nothing that we didn’t like but would have liked a small menu for lunch and dinner. No food is served after breakfast

Professional, polite and welcoming staff. Great location and an amazing breakfast. Lovely room looking over the canal.

Stayed in February 2024

Rooms when compared to the rest of the hotel are quite ordinary. Adequate but ordinary.

A stunning hotel, in particular the communal areas such as lounges and bars.

Stayed in February 2024

On this occasion we stayed one night inthe new section of the hotel because the costs for our usual room have increased greatly,however we returned to the old section paying a supplement ,although this was discounted by an exceptional receptionist.I believe the hotel should look again at the pricing of the Prestige rooms as this would prevent us returning to this excellent hotel which would be a shame.

Having stayed at several hotels in Bruges the Casselburgh is by far the best,its location is ideal near to shops the main square and restaurants.The building is magnificent, the old part retaining historic architecture .The rooms in the old part are spacious and decorated to a very high standard.The breakfast is excellent with a wide variety of fare catering for all.

Stayed in January 2024

Nothing

Spectacular. A really grand hotel. Perfect location. Lovely bar area, clean comfortable and spacious rooms. Excellent central location with off street parking. Highly recommend.

Stayed in December 2023

Spacious and equipped room, great breakfast. Awesome location.

Stayed in January 2024

It was our 30th wedding anniversary and hoped we might get upgraded as we stayed there before but got a fairly basic room. There was a box of 4 chocolates left which was a, nice touch.

Stunning hotel in centre of bruges. We stayed before and loved it. Very comfortable beds and breakfast was exceptional. Decor is fabulous and the bar is lovely.

Stayed in February 2024

A mix up with the making up of our room.. the phrase lost in translation comes to mind.But with a lot of insistence on the day we managed to resolve the situation. The view of the canal was minimal, so no wow factor so a bit disappointing and as we were on the roof space we had to contend with sloping ceilings.

Really good great location and very impressive first impressions. Lovely breakfast and a good bed.

Stayed in February 2024

Nothing

Exceptional value for luxury stay. Professional friendly staff, location perfect and extremely clean. Great bar too!

Stayed in February 2024

good location, friendly staff, big room

Stayed in February 2024