Reviews of NH Collection Brussels Grand Sablon 4 stars
Rue Bodenbroek 2-4, 1000 Brussels, Belgium
#22 of 194 hotels in Brussels
Guests' ChoiceReview score
Based on 1530 hotel reviews
8.8Score breakdown
-
Cleanliness
9.2
-
Comfort
9.2
-
Location
9.5
-
Facilities
8.9
-
Staff
9.3
-
Value for money
8.3
-
Free WiFi
8.8
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content-
Reviewed: 14 May 2024
Martijn
Netherlands30 reviews1 helpful vote8.0“great hotel to stay”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
no complaints
Room was decent, beds were large enough, no complaints. Breakfast was great, good variety. Doorman was very friendly
Stayed in May 2024
-
Reviewed: 7 May 2024
Richard
United States5 reviews1 helpful vote10“Ideal every possible way.-”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
It's hard to imagine a hotel could have better. I had the usual problem with the keycard that it can be difficult to unlock the door and need to be reprogrammed.
Staff was very helpful when I checked in early and concerned that the room might be too small, but since I was traveling alone it was perfect for one person. And the location opposite the church was ideal, and it was noiseless. It's too bad the Eurostar I was traveling on arrives at and departs from Brussels Midi rather than Central, which would have been more convenient, and travelers might want to take a different train from Amsterdam and to Paris so that they can walk the 400 meters from Brussels Central, but then the Eurostar is great for speed.
Stayed in May 2024
-
Reviewed: 7 May 2024
Angela
United Kingdom19 reviews2 helpful votes8.0“very nice clean hotel in a good location”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 1 night
a little expensive
location
Stayed in May 2024
-
Reviewed: 5 May 2024
Paul
United Kingdom1 review9.0“It’s a great hotel. Breakfast is wonderful and so were the staff”- • Leisure trip
- • Solo traveller
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
For the love of God please sort out your pillows - all hotels should have a thick heavy pillow and then a lighter thin one. They were awful - sort of weird tubes that were so uncomfortable
It was pretty much spot on - apart from the pillows
Stayed in May 2024
-
Reviewed: 5 May 2024
Kathleen
United Kingdom5 reviews9.0Superb- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 6 nights
- • Submitted via mobile
Friendly helpful staff
Stayed in May 2024
-
Reviewed: 4 May 2024
Qiao
United States18 reviews1 helpful vote9.0“wonderful”- • Leisure trip
- • Couple
- • Premium Double or Twin Room with View
- • Stayed 2 nights
The train station is walking distance from hotel, but dragging our luggage through cobblestone-paved street was a bit of challenge.
The hotel is located at very nice neighborhood, easy walking to all tourist sights. We had a room with nice views of the street market and cathedral. The breakfast provided in hotel was amazing.
Stayed in April 2024
-
Reviewed: 2 May 2024
Maria
Panama21 reviews1 helpful vote9.0Superb- • Couple
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Good space in the room, clean, confortable bed and pillows, excelent breakfast.
Stayed in April 2024
-
Reviewed: 29 April 2024
Julio
Brazil65 reviews7 helpful votes10“NH Collection Group is always a fantastic option around the World”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 2 nights
Due to a holiday, the breakfast room was a little bit crowded but I was served accordingly.
Location in a very quiet and beautiful square, near Brussels main attractions. Hotel extremely confortable, quick checkin process and delicious breakfast. Despite the bedroom is for single person, it is very confortable with all amenitiies, the bed embrace you.
Stayed in March 2024
-
Reviewed: 28 April 2024
Nina
United Kingdom3 reviews9.0Superb- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
The choice was limited
We didn’t think the breakfast was adequate for the type of hotel and cost
Stayed in April 2024
-
Reviewed: 28 April 2024
Hahnah
United Kingdom25 reviews3 helpful votes10“Excellent hotel in the best location”- • Leisure trip
- • Couple
- • Premium Double or Twin Room with View
- • Stayed 1 night
- • Submitted via mobile
This is my new favourite hotel chain. I find that the service is exceptional. The hotel restaurant is very good and was fully booked when we showed up at the busiest time on a Friday night. The manager made us comfortable at the bar, found us a table as soon as one was open and personally served us as the staff was so busy. Also the breakfast is fantastic and good coffee. That checks all my boxes for an excellent stay.
Stayed in April 2024
-
Reviewed: 28 April 2024
Susan
New Zealand90 reviews13 helpful votes9.0“Lovely hotel in a very good location.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
The only surprise is that the lovely grand sablon square is a car park. What a pity. This does not affect the quality of the property itself.
This is a nice location in an area that feels very safe. It is not in the the centre of the action in Brussels but that makes it quiet. It is a ten minute walk to the railway station and the centre of the old city so very convenient. The room was spacious and facilities good. When the bathroom basin waste became disconnected it was fixed and cleaned up within a few minutes. The staff were very helpful and friendly.
Stayed in April 2024
-
Reviewed: 27 April 2024
Ye
United States21 reviews4 helpful votes8.0Very good- • Leisure trip
- • Group
- • Superior Double or Twin Room
- • Stayed 2 nights
breakfast is the best.
Stayed in April 2024
-
Reviewed: 24 April 2024
Joan
Canada20 reviews10Exceptional- • Leisure trip
- • Solo traveller
- • Premium Double or Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Great location, excellent breakfast, responsive staff, quiet, and clean.
Stayed in April 2024
-
Reviewed: 22 April 2024
Linda
United States10 reviews10“Great time in Brussels”- • Leisure trip
- • Family with young children
- • Superior Double or Twin Room
- • Stayed 4 nights
The location was great and the breakfast was wonderful.
Stayed in April 2024
-
Reviewed: 19 April 2024
Rozina
United Kingdom1 review9.0Superb- • Leisure trip
- • Family with young children
- • Junior Suite with View with extra bed
- • Stayed 1 night
- • Submitted via mobile
Everything was perfect
Very clean, nice location, windows can be opened. We were with the dog, the dog was treated very nicely
Stayed in April 2024
-
Reviewed: 18 April 2024
Lasha
Georgia36 reviews10Exceptional- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 2 nights
Would be good having all day dining restaurant open whole day long. and/or 24 hour or till 12 am room service too.
good location. easy to get in and out to the city. close to tram and bus stops. wonderful front desk staff!!! breakfast was good. highly recommended hotel for business and touristic visiting
Stayed in April 2024
-
Reviewed: 18 April 2024
Ellyn
United States7 reviews9.0“Look no further - this is the place to stay!”- • Leisure trip
- • Solo traveller
- • Superior Double or Twin Room
- • Stayed 2 nights
- • Submitted via mobile
N/a
Best staff in all my travel experiences.
Stayed in April 2024
-
Reviewed: 16 April 2024
Ariana
Israel2 reviews10“I enjoyed very much my first trip to Brussels and the location, the staff and the other things depei”- • Leisure trip
- • Couple
- • Premium Double or Twin Room
- • Stayed 4 nights
a very good quiet room, to the inner courtyard; very comfortable large bed, an excellent beakfast and a very heplfull member of the staff, Ecaterina, who had the patience to answer our countless questions.
Stayed in April 2024
-
Reviewed: 15 April 2024
Ismael
United States6 reviews2 helpful votes10“GREAT HOTEL, EXCELLENT ROOM”- • Leisure trip
- • Couple
- • Premium Double or Twin Room with View
- • Stayed 2 nights
- • Submitted via mobile
All the staff were amazing. Hotel room excellent.
Stayed in April 2024
-
Reviewed: 14 April 2024
Samoilenko
Netherlands2 reviews10“enjoyed a lot!”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 1 night
breakfast was super! a big choice including veggie and lactose free products
Stayed in April 2024
-
Reviewed: 11 April 2024
Trasoula
United States44 reviews9 helpful votes9.0“Very nice hotel in a terrific location.”- • Leisure trip
- • Couple
- • Premium Double or Twin Room with View
- • Stayed 1 night
- • Submitted via mobile
The pillows and comforter were not as comfortable as those of most other 5 star hotels we have stayed at. The filling of the pillows and comforter did not feel luxurious to me. But this could be a personal preference.
Our room was spacious, pretty and with a beautiful view of the cathedral. Breakfast was yummy. Location excellent. We walked less than 15 mins to get to the Grand Place.
Stayed in April 2024
-
Reviewed: 9 April 2024
Joanna
Poland3 reviews10“i will be back”- • Business trip
- • Solo traveller
- • Superior Double or Twin Room
- • Stayed 2 nights
I could not open my window
great choice, fresch, delicious
Stayed in April 2024
-
Reviewed: 8 April 2024
Sara
United Kingdom10 reviews10“Amazing hotel, I would come back”- • Leisure trip
- • Couple
- • Premium Double or Twin Room with View
- • Stayed 1 night
- • Submitted via mobile
The strong perfume at the entrance of the building
Fantastic room, classically elegant
Stayed in April 2024
-
Reviewed: 6 April 2024
Margarida
Portugal10 reviews10“Excellent.”- • Leisure trip
- • Couple
- • Superior Double or Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Nothing.
Location, breakfast, the bed and the staff are excellent.
Stayed in April 2024
Guests also reviewed these properties:
-
Zahabia Hotel & Beach ResortHurghada, Egypt
-
River Romance HotelChongqing, China
-
Tropical Sun CartagenaCartagena de Indias, Colombia
-
Le Cottage du LayonNueil-sur-Layon, France
-
Ciudad Fernandina HotelVigan, Philippines
-
Hotel H.K.J InternationalVaranasi, India
-
Enni Guest HouseMostar, Bosnia-Herzegovina
-
Dayou Boutique HotelLuoyang, China
