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  5. Reviews of Hotel Gloria Palace Diplomat

Reviews of Hotel Gloria Palace Diplomat 3 stars

143 Nikola Petkov blvd., 1614 Sofia, Bulgaria

#87 of 186 hotels in Sofia

Guests' Choice

Review score

Based on 88 hotel reviews

8.2

Score breakdown

  • Cleanliness

    7.9

  • Comfort

    8.2

  • Location

    8.4

  • Facilities

    8.1

  • Staff

    8.9

  • Value for money

    8.5

  • Free WiFi

    8.9

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Showing 1 – 25

  • Reviewed: 14 April 2024

    7.0
    Low price, average quality.
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night

    Overall cleanliness was very unpleasant. The property at all is worn out. The restaurant was not prepared to provide us some options from the menu.

    The value for the service with nice parking option was fine. The rooms (houses) are quiet big and comfort for one or more days stay. The staff was kind and supportive. There was renovation to the garden outside ongoing.

    Stayed in April 2024

  • Reviewed: 14 April 2024

    9.0
    Super big, clean and nice room
    • Business trip
    • Solo traveller
    • Large Single Room
    • Stayed 1 night

    None.

    Cleanness of the room, large size windows, silent heater/airco. Super big size - In reality these were bungalows and not rooms, besides, they were over 2 floors. Comfortable beds.

    Stayed in April 2024

  • Reviewed: 6 September 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Abandoned objects all over the complex (chairs, tables, kids toys for garden etc), inside is old furniture, old doors, you could not close them because of some flood before, I don't know, the sockets from upstairs are not safe to use, they just hang out from the wall... Regarding the restaurant I was disappointed that I asked the lady from the reception where is the restaurant and she showed me the direction but there was no employee there at almost 11am, I looked for them all over the place although before the check-in I received a message telling us that the restaurant is open from 10am to 10pm, on the restaurant door it was written "11am to 10pm". We check-out closer to 11am just to eat there and leave, but the lady from the reception didn't tell me that the restaurant wasn't even open. Later we found out that it was Unification day in Bulgaria and it was very hard to find an open restaurant in Sofia. We left the city 3 hours after we scheduled to leave, but that's it so communication is not a plus here...

    Clean room, clean bathroom, clean bedsheets and towels, we liked the back garden for our dog, I liked that we arrived later than the check-in time and we got the keys from the security and we parked the car in front of our room

    Stayed in September 2023

  • Reviewed: 17 August 2023

    8.0
    Very good price/quality ratio. Spacious 2-floor apartment
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night

    Water in the swimming pool (open air) was very cold. If we had known it we would not pay and go there with kids. Wasted money

    Very spacious, friendly staff, good location if you passing Sofia by

    Stayed in August 2023

  • Reviewed: 5 April 2023

    9.0
    It was great facilities, just no food or restaurant was offered to me.
    • Leisure trip
    • Solo traveller
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    The space of the apartment, it was supposed to be a room.

    The only disadvantage was that there was no food or restaurant.

    Stayed in April 2023

  • Reviewed: 22 February 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Large Single Room
    • Stayed 6 nights
    • Submitted via mobile

    The window kept opening on its own, some screws of the doorframe were loose

    Very big space, clean, good price

    Stayed in February 2023

  • Reviewed: 27 January 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    Some broken things were not repaired, for example, it was very hard to close and lock the front door, also, the door leading to the living room was often getting stuck due to an unscrewed board beneath the door

    There wasn't a problem with a late check-in, the private parking was huge, large rooms. We traveled with a dog, so there was a private garden connected to the back side of our room where we could walk the dog. We visited in winter, so the heating was turned on before we arrived - the rooms were warm when we entered the accommodation. However, there was no heating in the bathroom

    Stayed in December 2022

  • Reviewed: 26 August 2022

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted via mobile

    Very friendly and kind staff, very helpfull. Great value for money.

    Stayed in August 2022

  • Reviewed: 25 August 2022

    9.0
    Good choice for one night
    • Leisure trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted via mobile

    When you take a shower, some of the water flows into the bathroom.

    This accommodation was very pleasant. Everything was clean and it was very quiet. The reception was very fast and the hotel staff very helpful. Good wifi, safe parking and a nice playground for the kids to play.

    Stayed in August 2022

  • Reviewed: 11 August 2022

    7.0
    Nice stay
    • Leisure trip
    • Family with young children
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    Location near hotel… there is nothing where u can have a walk. It is not a nice area around. Better stay in the hotel.

    Swimming pool is with extra charge. Rooms and parking are very good.

    Stayed in August 2022

  • Reviewed: 23 June 2022

    8.0
    Very good
    • Leisure trip
    • Group
    • Large Double Room
    • Stayed 1 night

    Hotel is old,needs renovation.

    Stayed in May 2022

  • Reviewed: 20 June 2022

    7.0
    It was fine but don't be expecting luxery
    • Leisure trip
    • Solo traveller
    • Large Single Room
    • Stayed 7 nights

    I looked for a budget hotel with a pool, so chose this one. Unfortunately they are working on the pool and I was not told prior to arriving.

    Its one of those hotels that you can tell was fantastic in it day but its a bit run down now but it was also cheap so I have no complaints at all.

    Stayed in June 2022

  • Reviewed: 14 June 2022

    8.0
    Pet friendly, Big Apartment, perfect for our one night stop.
    • With a pet
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    This was really a one night stop, and we looked for a place near Sofia and especially one that was pet friendly, so we don't have complains but not sure how will be for longer stays. Big apartment, no kitchen, good parking place, late 80´s early 90´s design, but clean, silent, small backyard.

    Stayed in June 2022

  • Reviewed: 23 May 2022

    8.0
    Very good
    • With a pet
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    the worn down feeling of everything... no breakfast/dinner option at the time of our journey

    although it is clear that the place has seen better times, it is ok for one-two nights. The staff was really helpful! really quiet, not so far from the center (by car), but easy to get to it when you want to stay close to the highway on your road to Greece. we stayed at one of the villas, huge space available, but everything had the feeling of worn down. stains on the wall, broken chairlegs, these kind of stuff. no restaurants nearby or in the complex, so you'll need to order or get into town by taxi or something.

    Stayed in April 2022

  • Reviewed: 26 February 2022

    9.0
    Superb
    • Business trip
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted via mobile

    Nothing, everything is good😀

    It is very big place. Very good for someone who wants calm down place.

    Stayed in February 2022

  • Reviewed: 13 September 2021

    8.0
    Pet friendly and nice staff
    • With a pet
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night

    The windows don't have nets for bugs, so expect to see all kind of creatures in there since the windows are left opened for ventilation. With a fresh paint on the walls the rooms will look more nice and confortable. Our dog was a bit afraid of the circular stairs, the space being a bit narrow to climb with confidence even for a human.

    I think that people traveling with their pets get the huge apartment that has a big living room at the ground floor and the bedroom at the first floor. The living room has a door that gives access to a small back yard where the furry friend can explore. The restaurant has a terrace outside and the area arround the pool is surounded by tables where you can eat. A good food and a cold drink will get your batteries restored for the road next day. For tranzit, this is a good place to choose if you are traveling with the furry friend.

    Stayed in August 2021

  • Reviewed: 4 September 2021

    9.0
    Nice place for long stay
    • Leisure trip
    • Solo traveller
    • Large Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Some staff wifi location

    The room , the pool, the kitchen

    Stayed in August 2021

  • Reviewed: 15 August 2021

    8.0
    Good to stay
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 1 night
    • Submitted via mobile

    The feeling of an old hotel. Feels like your back in the 90s but with new furniture. :)

    The remote location, the green area around. I understopd there is also swimming pool. It is good to stay while passing by. Accepts animals that is great.

    Stayed in August 2021

  • Reviewed: 29 June 2021

    8.0
    Very good
    • Solo traveller
    • Large Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The fact that they wanted to charge 15 leva every day to sit by the pool or use the pool even if you were a hotel guest! I was there 7 nights so that would have been an extra 105 leva

    It was peaceful and had pretty gardens. The rooms were very spacious and each had a little garden area! There was a nice pool area with plenty of sun beds.

    Stayed in June 2021

  • Reviewed: 6 March 2024

    10
    Exceptional
    • Business trip
    • Solo traveller
    • Large Single Room
    • Stayed 4 nights
    • Submitted via mobile

    The hotel is pretty clean , have parking lot, the staff is amazing, the restaurant is above average. Over all it was great experience

    Stayed in March 2024

  • Reviewed: 10 December 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 2 nights
    • Submitted via mobile

    It was clean and heated before arrival. It was very comfortable, and the staff is great and very helpful. The place also has a private fee parking for guests. Great value for the money.

    Stayed in December 2023

  • Reviewed: 28 October 2023

    1.0
    Very poor
    • Family with young children
    • Duplex Suite
    • Stayed 1 night
    • Submitted via mobile

    We were here iin august and we had kithen in the apartment. Now, for booking the same, we didint jave kitchen. In restaurant didnt give us anything of the kithne equiiment, no plate, no spoon

    Comfortable, parking

    Stayed in October 2023

  • Reviewed: 15 September 2023

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Large Single Room
    • Stayed 10 nights
    • Submitted via mobile

    Nada.

    Extremely friendly personnel, at the reception and at the pool. The appartment was great, big, and refreshed regularly. The pool was great, the food amazing. Definitely coming back!

    Stayed in August 2023

  • Reviewed: 6 September 2023

    10
    Very friendly staff and good value for money
    • Leisure trip
    • Couple
    • Large Double Room
    • Stayed 9 nights
    • Submitted via mobile

    Very friendly staff!!! Very flexible, always with great attitude. The service was very very good.

    Stayed in September 2023

Showing 1 – 25

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