There was nothing l did not like

The staff were truly amazing.

Stayed in April 2024

Room was a little dated compared to rest of building. But still nice. Fridge was loud. Also some sort of a motor or fan outside our room was running all Night. Eventually Got used to it.

The best breakfast we’ve ever had in a hotel! As well, the breakfast crew were awesome! Beautiful lobby and eating area. Spacious and clean room.

Stayed in April 2024

I liked everything but if I nitpick and choose it would be the bed. The bed could’ve been comfier.

Everything about this hotel was close to perfect considering the price of the room. From the very moment we enter the hotel was clean and neat! We felt welcome by the friendly staff who checked us in. The room was clean and cozy but the bed could've been little more comfier. Their free breakfast was one of the best! It was fresh l, with lots of choices and were delicious. The staff responsible for breakfast were friendly and hard working. They also have a gym and pool which I didn’t have the chance to use.

Stayed in September 2023

Comfy suite. Everything you need to prepare meals. Great pool and little basketball court.

Stayed in September 2023

Super nice staff.

Stayed in August 2023

Because the property is a bit old, the rooms are not sound proof - we could hear the guests from the other rooms/floors, children running around, especially during weekends when some local families have their short breathers in Sudbury. And I'm sure that they could also hear our voices through the walls. (though looking at the real estate properties in Sudbury, I think not many have modernized architecture). Also, since there are only few tourist spots in Sudbury, we mostly stayed in, and though Wi-Fi was very strong/fast, a wider variety of TV channels might be a room for improvement. Although the location was great, the sidewalk in front of the property (Regent) is not paved, so it was difficult to walk on, especially for elder people. And no direct path from the hotel to Loach, even if one side of the hotel was at Loach. The path along Regent was sandy/gravelly, and was sloped down which one might fall accidentally. Even if we wanted to frequently go to Smith's, we could not because of the longer displacement. Hopefully, there would be a shortcut from the hotel to the intersection of Loach and Regent.

The staff were all so friendly and accommodating, and I could see that they are like family to each other, thus making the stay heartwarming. Breakfast was great - balanced meal with different styles of eggs and potatoes and proteins like sausages, ham, bacon, etc., waffles, cereals, toasts, pastries and yogurt, with free flowing coffee, cocoa and juice. Though honestly, having fried potatoes for 14 days straight was a bit much, hoping to add more days of sweet potatoes, and non-fried potatoes. Rooms were spacious, suites were very functional - with fridge, microwave, dishwasher (but as Asians, we prefer manual washing). The hotel was very generous with supplies (since we rarely request for housekeeping, we ask them for supplies instead). There was a mini mart at the lobby with snacks, beverage, a few microwaveable food. Location was great, it's a block away from some restaurants, Tim Hortons, Smith's Deli (which had the best pastries btw), and about 2 mins drive away from Giant Tiger.

Stayed in August 2023

Clean, spacious

Stayed in August 2023

Nothing…it all met our expectations.

Great location. Beautiful, clean space, and friendly staff.

Stayed in July 2023

The HVAC units in the rooms are very noisy. I prefer a duvet cover rather than flat sheet.

The breakfast is good, with a good number of options. The staff is very friendly.

Stayed in April 2023

The Suite sitting area did not have a separate chair to sit in. It was not comfortable to use a kitchenette table and the love seat is too small for 3 people to sit comfortably. I asked to have a chair added and it was not possible. I was offered conference table chairs that also would not have been comfortable. (They were supposed to be delivered but were forgotten until later in the evening so I declined then when the front desk called to offer to bring them up finally.) The suite I rented in February had a chair so I was disappointed that one could not be borrowed from another room. Definitely downgraded my satisfaction.

Great breakfast tho sweet potato tots are not yummy. All else was very good and worth coming back for. I called in the morning and was able to get early checkin, which was good because I had emailed a week before and the response back ignored the question and quoted a 3-11pm window only.

Stayed in June 2023

the pull out couch worked well and the kids were fine on it, but it didn't feel very comfortable when I laid on it.

the seating area on the main floor is large and comfy the breakfasts are great the pool is a really good size for kids to play and have fun the gym is well equipped and there is even a basketball court out back

Stayed in May 2023

The way the eggs were served , they tasted processed.

Location was perfect. Not in love with the choice of eggs

Stayed in April 2023

clean

location

Stayed in April 2023

nothing

clean and quiet

Stayed in April 2023

a fenced dog area would be awesome

waffles and great location

Stayed in March 2023

Insulation wasn't good in the walls. It was our first time with hotel room for just the parents and dorst time for two days. So romance led to other fun things and we could hear an older gentleman coughing right after! Please insulate the walls and don't stick the beds facing eachother in the different rooms to make sure people hear eachother! It was pretty cold in the dinning room down stairs so bring a Sweater. I'm usually hot wherever I go. Thier was lots of bench seating and comfy chairs so that was super. Location was a little far from everything so not great if your using a bus or taxi. It was ok with a car. Also the heat was off in the room. Pro tip: So sign in asap and make sure all the thermostats are up to 22c. They light up to 20c but you can put it up but it takes a min to figure it out.

Breakfast was hot and great, pool, gym wasn't cowded, we had a suite so the room was a 2bed apt. Big with full size appliances, 3 TV's. Pro tip: Be sure to ask for a room I'm the back facing the court yard. Staff was great too! Thier was extra towels in the pool area

Stayed in February 2023

The pool felt pretty slimy/dirty. Given that the kids wanted to stay in there all day, this wasn’t a great feeling. Both myself and my son got a big rash the evening after swimming.

The front desk staff, cleaning staff and breakfast crew were all incredibly friendly. I called a few times to make requests/adjustments and was always met with a friendly representative more than willing to help. The rooms were spacious and clean.

Stayed in January 2023

Convenient location, comfortable, large rooms.

Stayed in January 2023

Wish there was a hot tub. Also wish there bad been a bath tub in our room.

Loved the atmosphere and colors! Was nicely decorated and very open.

Stayed in December 2022

A little too expensive.

stayed one night. Bed was comfortable. Place was clean. Breakfast was good.

Stayed in November 2022

I honestly can’t think of a negative thing.

Very inviting entrance, beautiful decor. Great variety at breakfast. All clean. Felt very comfortable at this location.

Stayed in November 2022

Queen size sofa bed was very uncomfortable.

Stayed in October 2022

Carpet was filthy/stained. Very dirty, dusty behind furniture. Price was very steep, too much.

Breakfast was nice. Good selection. Staff were pleasant. Layout of accommodation nice.

Stayed in October 2022

The pool was very cold!! Also, many used towels were littered around. But a staff member addressed that problem immediately and brought us plenty of fresh towels.

Well-appointed suite with full kitchen, comfortable bed, clean washroom with accessible warm shower. Great breakfast and staff!

Stayed in October 2022