Wi-Fi very slow, near in the street to many Homeless

Not far walk to center

Stayed in April 2024

Park is an issue.

Excellent location, close to walk to major downtown areas. Feont desk agent helped with parking and carried in bags. Hotel rooms is decent, comfortable, nothing fancy.

Stayed in April 2024

The bed is very uncomfortable and squeaky!

The overall history of the building!

Stayed in April 2024

The room was very, very tiny.

I had asked for a special request for a surprise I wanted to do for my boyfriend. Your front desk staff members by the name of Rahaman was soooooo helpful and did the perfect surprise for me. I had asked for a bottle of champagne with champagne glasses and ice to be waiting for us when we checked it. He did that AND added a couple extras. A small plant of roses, chocolate and a little note for my boyfriend. It was so sweet and special. We were very appreciative of his efforts to make it a perfect stay! Rahaman went above and beyond for us and his customer service with his friendly smile, made our stay there even more memorable! Thank you Rahaman! It was a pleasure to meet you. Keep up the great work!

Stayed in April 2024

Great location within the city, although the surrounding neighbourhood is a bit sketchy.

Stayed in April 2024

Parking was questionable. I asked before arriving and was told they had available parking for $15. When we got there we realized it was only three spaces and all were taken. Street parking is only an hour M-F and can’t park overnight. The front staff couldn’t confirm what time you could park until over the weekend on the street and said we could park in the one spot when the other car there moved. It was more stressful than I wanted it to be with a short time from our arrival to our scheduled event. They did give us the parking for free but we had to rush back to move the car off the street before midnight because they weren’t sure exactly when the spot would free up by the hotel and we didn’t want a ticket. This was frustrating because I had specifically asked about this prior to our arrival.

The location was nice. Quick walk to neighborhood spots. Trolley right out front. We booked a room with two twin beds on here but their system only put 2 travelers down for one twin bed. The front staff moved us to two separate rooms with full beds for the same price. The rooms were quite loud and lots of noise coming from outside and in the common area. Comfortable for the price and one night but not for light sleepers!

Stayed in April 2024

Cockroaches

Stayed in March 2024

Neighborhood is not safe. Lots of drug using etc .don't go out after dark lol

Comfy beds

Stayed in February 2024

it was in a terrible neighbourhood. 2-3 times I didn't feel super safe walking with my partner - It only last 5 mins around the area - it's unfortunate that it is right next to a shelter that has a lot of zombies walking around and not the so harmless feeling ones. One guy asked us for the time and you could almost tell he wanted more. We walked faster said no and kept it moving. Moring and later at night was worse ovbioulsy.

The front desk guy Rahamen was really awesome

Stayed in January 2024

The bathroom in the room has a strange smell. I was on the first floor and could hear streetcars and emergency service vehicles passing by all the time throughout the night, also could hear a recurring beeping coming from the reception area.

Location was really good, directly off of a streetcar stop which was very easily accessible

Stayed in January 2024

The RATS in the walls and running across the ceiling all night they're nocturnal ya know. So sleeping was a tad disturbed.

Location

Stayed in January 2024

The stairs

The pillows were comfy

Stayed in December 2023

The area where my room was all I heard for two nights was sirens and yelling. On the first night someone’s car alarm was going off for 45 minutes right outside my window, ( I was on the first floor mind you and the hotel is right DT SO I get it kinda) This was day before I was having a serious medical procedure.. then lots of banging, drills and construction happening all day after my procedure when trying to relax in bed. Don’t come here right now if you need relaxation and peace. Also no fridge, microwave, phone or coffee maker in room. Bed, tv, small side table and bed and bathroom. I paid $208 for two nights which I thought was a deal but after everything it should’ve been $150 for two nights.

The bed and the tv that had access to Netflix

Stayed in January 2024

Location

Stayed in January 2024

The room was clean, affordable and right downtown with free parking.

Stayed in December 2023

The cab driver had never taken anyone to the hotel and warned me of the neighbourhood. In the end it was safe, but not so amusing because full of homeless people. The hotel and the rooms are basic but clean and functional, and I guess for the price I could not expect more. I had to ask for a hair dryer and the one I got did not work properly: better to bring your own. The front staff was very nice and helpful. There is no breakfast but sometimes fresh coffee. If on a budget, this is a doable choice.

Stayed in October 2023

Mirror fell off the wall,

Free and plentiful coffee

Stayed in December 2023

Should have added toiletries (brush and toothpaste) , there was a bad smell in the washroom. Door lock was not working in 101.

Stayed in December 2023

I was a bit nervous regarding the location, we didn’t feel entirely safe until we got inside the building, having been around a lot of individuals who seemed to be high. As said before, the only real issue was the fact that there was a mix-up with our booking, but the on-desk manager sorted us out to a satisfactory degree. Not to nitpick however, our room wasn’t exactly tall-person friendly, with the slanted roof causing me a headache; but that’s nothing too serious. It was a great stay.

I thought the rooms were brilliant, extremely comfortable. The staff were exceptional and, even though there was a booking issue, they sorted us out very well; made sure that we had a room at another hotel and allowed us to check-in early the next to as compensation. The location is decently close to the city centre, and so walking there and back was never really an issue.

Stayed in December 2023

The room smell, the room given to usdoes not have fridge and microwave as what is mentioned on the ad. No parking in the area.

None

Stayed in December 2023

The bathroom

The reception staff specially Mr. Rehman and Al the others.

Stayed in November 2023

I didn’t receive a refund of 20 dollars for booking a week later, although they promised to return the funds in 2 days, it says that they are waiting for processing

Stayed in November 2023

Very simplistic. Probably a little bit expensive for what it is. Feels like a hostel but with own room rather than dorm

For my first 2 nights after arriving in Canada from the UK it did the job. Friendly staff, clean room, not far from the places I needed to go

Stayed in November 2023

My room was so tiny

Area

Stayed in November 2023