The bathrooms had a bath with a shower attached to the bath taps. The side of the bath was rather high and the roof over it sloped so made it difficult to get in for us being 'seniors' When we booked the rooms we were told we had each been upgraded to a deluxe room, but the comparison between the room we had and that of our friends was notably different. They had a large airy room with patio doors onto a balcony whereas we had a room which had sloping ceilings, only 1 small window and appeared quite dark. We are both quite small, but both still managed to bump our heads once. We didn't complain, as we hadn't paid for a deluxe room and were only staying one night, but it might be worth noting if booking a deluxe room.

The hotel was ideally located in the main square in Cesky Krumlov. The staff were very pleasant and there were plenty of cafes and restaurants nearby. Our room was on the third floor which was the top floor and there were quite a number of stairs to walk up as there were no lifts. Although we could manage these stairs, some people might find them more difficult and if you feel this might be a problem, it might be advisable to see if you can arrange a room on a lower floor. The staff did however offer to carry any luggage up to the rooms.

Stayed in April 2024

There was no elevator so we had to carry our luggage up the two floors and there was some smell from the kitchen downstairs in the room in the evening. Another matter, which affects all hotels in Krumlov, is that there is some distance to the parking location but the hotel drove us back with our luggage when we asked them.

Centrally located, the staff very friendly and the room was spacious and comfortable

Stayed in April 2024

The only think that I did not like is the fact that in the restaurant they do not accept card payments, even the hotel itself does it. The reception has POS terminal, where we paid for our stay. I was very surprised when I received the bill and it had been written: "We accept cash only payments". It was in CZK and in EUR and of course the amount in EUR was at a very low exchange rate. For example we paid 109 EUR for 2400 CZK, while with the card we should have paid 95.41 EUR. This is the cost of one meal in another restaurant in Czesky Krumlov. It is not about the money, as the Restaurant in Hotel Grand is top: taste & presentation (congratulation to the Chef, who even came to ask us personally), service, live music and at the end, you feel scammed. I do not see the problem to get a POS terminal also for the restaurant or even to use the one from the reception. Honestly, I thought that these tricks for tourists so popular in Czech long time ago are over. It seems not. And definitely I was not expected to see them in such a class place .....

The location is perfect. At the old town square. Close to the Castle. Czesky Krumlov is an UNESCO world heritage place and you can not drive in it. After the booking we had received a message from the hotel with very detailed instructions how to proceed with the parking. I did not read it and found another parking place. Even we did not follow the instructions, the young lady at the reception was extremely polite and advised us how to find a solution: going in the tourist office, get a day ticket which is valid for all parking in the town. Thank you very much! The hotel is in charming old building, with thick walls, narrow round stairs... but extremely clean. Our room was at the third floor, very spacious, clean, comfortable king size bed, down duvets. Breakfast was very good. Big variety of products. In our case the ratio Value / Money was more then excellent!

Stayed in April 2024

Central location close to the main attractions

Stayed in April 2024

Although the breakfast was generous and varied the buffet area was quite cramped.

Good service e.g. on departure I was driven to the train station to save me a taxi fare.Excellent room - spacious and very clean.

Stayed in April 2024

The ceiling of the shower room is too low. My height is 57, I only can squat and flush; otherwise, it will definitely hurt my shoulders and head.

The location is wonderful, the room is nice.

Stayed in March 2024

Breakfast

Big clean comfortable rooms in such small town center, real surprise.

Stayed in March 2024

Nothing

It is so kind and clean. The breakfast was awesome. And location is in the middle of town. It is very convenient.

Stayed in March 2024

Beautiful hotel in old town square. Good breakfast. Shower good. They gave us a Free shuttle back to train station after we enquired about a bus. Pod coffee machine in room too

Stayed in March 2024

We were located in the 3rd floor (top floor of the hotel). The roofs are sloped - making it impossible to stand up straight in the shower if you are taller than 5'2. Instructions for parking/entering the town were not very clear. While there is a hotel shuttle service (white van) , outside cars aren't allowed into the town before 3pm. At no fault of the hotel, the parking staff also gave us a hard time - although all was solved when the hotel staff arrived. There is also a valet service if you make it to the hotel after 3pm - where you drive your car by the hotel and they will park it for you after you unload your luggages. Walking from the parking lot with large luggages is difficult with the up/downhill stone roads.

The staff were very friendly and helpful, dinner at the restaurant is great. The rooms were large and clean. Overall, great value for money.

Stayed in March 2024

The bed wasn't the most comfortable. It was a bit noisy in the evening and morning because of the cars.

Fantastic location, great breakfast and restaurant. We got a free room upgrade which was very nice because it was a room with a view of the main square.

Stayed in March 2024

Perfect location, breakfast and atmosphere ! So many flowers as a part of the interior.

Stayed in March 2024

Limited seating during breakfast rush hour but we managed

Very friendly reception staff. Breakfast was plentiful and the location was perfect

Stayed in March 2024

Excellent location, amazing breakfast & very comfortable rooms. Staff were very helpful.

Stayed in March 2024

The bed was very uncomfortable.

Stayed in March 2024

The bed was not as comfortable as we thought it would be. Also, the bathtub was right below the sloped ceiling so even if you're not tall, you'd still need to be careful when you stand up or you might just hit your head. Oh yeah, there is no elevator so prepare to climb stairs especially if you're carrying big luggage.

We liked it's location and the staff there manning the place as they were friendly. The room given to us was very spacious as it was the attic on the third floor. It's suitable for families with a couple of kids too as there were sofas in it. The bathroom was large and very clean. We could see the castle clearly through the windows in both the bedroom and the washroom. Breakfast came with the room, and it had a spread of many breakfast dishes to choose from including yogurt in a bottle which we really liked. Since it was off season, we had the whole place almost to ourselves except for a handful of fellow traveller's. Oh, and do try to have dinner in the hotel' restaurant. We ate a three-course meal and it was delicious as the dishes were freshly prepared. The bartender cum waiter was also very attentive. All in all, we think it's good value for our money.

Stayed in February 2024

-

excellent breakfast, provided transport to parking

Stayed in February 2024

The bed made my back hurt. There were no bottles of water for guests. One of the guests smoked cigarettes in the hotel in the hallway and the smoke travelled into our room. No one with authority did anything about the smoking inside the hotel.

Breakfast is excellent. The kitchen staff were very polite and attentive. The hotel is charming and well located. Our room had a nice view of the square. The desk staff made sure our car was parked safely and also to return us to it at check out.

Stayed in January 2024

Nothing. It was first class in a delightful place. Excellent breakfast.

Fabulous boutique hotel. Excellent position. Friendly and helpful staff.

Stayed in February 2024

Would have been even better with a lift

What a lovely place. Great food. Good staff.

Stayed in January 2024

No lift as old building. We knew this when we booked so no surprise but we were on level 3 and found it a bit challenging.

Fantastic location for old town, castle etc. Very good breakfast. Michelle in reception was exceptional and went well beyond in helping us with train ticket problems.

Stayed in January 2024

Nothing

All very nice. Plenty of closet space

Stayed in December 2023

The mattress was not comfortable for me. It was very soft unfortunately.

The hotel is located in the city centre, close to all attractions. The room was clean and big enough to fit comfortably. Breakfast was ok.

Stayed in January 2024

Although we knew about it, it would be ideal if a lift is introduced, especially when travelling with heavy bags and bath was a bit small but we cannot really complain about the hotel, we enjoyed our stay here 😁

Very sweet traditional hotel in the heart of Cesky Krumlov. Very good breakfast.

Stayed in January 2024