Things move in this hotel with this little extra gentle energy and than this first slightly irritated reaction from the long term standing staff.

The hotel has a great view and rooms have what they promise.

Stayed in March 2024

Very small sauna Steam room is under construction Spa area not so clean because of the construction

Clean and beautiful. The staff is friendly.

Stayed in January 2024

Breakfast could have been more varied. The eggs were not tasty. The hotel is located on a hill, so keep in mind that you will have to climb the mountain each time you return to the hotel. It can be a bit difficult.

I really liked the room, it was very cozy and bright and with a beautiful view. The balcony was simply huge, I can imagine how beautiful it is here in the summer. Moreover, the room was clean and very quiet.

Stayed in January 2024

It is obvious that the Corona time has hit the hotel industry hard and some savings had to be made, which means that you do not get slippers any more, there is no pencil or paper available in the room to make notes and there are no Kleenex in the room which I expect to get in a 4 star hotel. Also the breakfast is not so rich as it used to be. But the food is freshly made, it tastes well so no reason to complain. It offers a good start to the day!

We have been in this hotel already but before the Corona times. The hotel is still very nice with great swimming pool and friendly staff. The Java Massage Salon is a perfect place of relaxation and offers really valuable services.

Stayed in October 2023

Basically for a drink or snack all was closed by 22:00hrs

The view and the building

Stayed in September 2023

Ligging, perfect.

Stayed in August 2023

Restaraunt closed early . Room info said 8:30pm but without a reservation ( which were not advised required) closed at 7:30 pm

Facilities and staff

Stayed in September 2023

Beautiful veiw, comfortable bed, nice spa.

Stayed in July 2023

Lovely view of the historical center

Stayed in April 2023

Electricity in 1st room did not work, lots of admin, standard breakfast in stiff environment.

Good parking, clean rooms, view, swimming pool long open.

Stayed in March 2023

Originally we did not get our room and upgrade promised by booking.com, and it was very disappointing. Instead of looking at the panorama of the city from upgraded room with a terrace, we got a cheaper room with a small balcony in the adjoined building that looked at a carpark and dilapidated old house. This was rectified for our second night when we insisted on our promised upgrade. Staff moved us to the main building to upgraded room with city views and a terrace. This was beautiful.

Beautiful view from the main building, breakfast had a great selection of food and it was close to the main colonnade and singing fountain.

Stayed in July 2022

Very basic breakfast without fresh fruits

Stayed in July 2022

Breakfast was minimal. Also wi-fi was spotty in our room.

The breakfast was minimal, and just satisfactory But the staff was very friendly and helpful, and we enjoyed our time visiting.

Stayed in November 2021

During our stay at the spa hotel, it would have been nice to have complimentary slippers available. Unfortunately, we didn't bring our own, so we ended up wandering the halls in robes and sneakers :D. Additionally, we found that our mini-bar was empty, and it was a bit of a complication to order items from the hotel café and bring them back to our room. Lastly, the coffee at breakfast wasn't to our liking. However, these were all minor issues, and overall, our stay was fantastic.

We had a pleasant experience with the hotel staff who went out of their way to make us feel comfortable. The hotel's design was lovely and our room was pretty too. Being located directly above the city center, we enjoyed a breathtaking view from our balcony. We were grateful for the free access to the pool, steam room, and gym, which we took advantage of during our stay. Although the breakfast was not extraordinary, it was still decent.

Stayed in July 2023

It's 4**** Hotel, Spa, Resort. You would expect service according stars, but, in my opinion, it does not. It is advertised on Internet, that personal speaks four languages, Czech, German, Russian, English. Only two people in entire place, do not count Director of Royal Hotel, I spoke briefly, one in a Spa area and reception spoke English. Mostly Czeh and German. Hardly I understood their broken Russian. Jacuzzi in Spa/Pool area did not work some days. Breakfast I had only, was very poor in choice. Room was not equipped with tea/coffee Kettle, so when you tried to take boiling or cold water from restaurant, was told it is against restaurant rules, not allowed. Most personal had grim, carry not friendly faces, though they all tried to help you. At the conclusion I would like to warn people who have problem walking, young or old. Hotel location is on a hill, very nice view from top of it, looking down. To get down to center, is easy and fast enough, it take about10 min., but to go up the hill, you better be healthy enough and ready to go up the hill which was hard. Daily, I was taking taxi back to Hotel, which cost between 5-8 euro, depends on a taxi driver. At the end of my observation of this Hotel, I stayed for 12 days, on a good note, I want to commend two people one at reception lobby is Miluse Sebakova, and other I believe, manager of restaurant, Jacob Vinter. It was really pleasure to see their pleasant, friendly faces to be ready to help. That's about all.

I rather say what I did not like, because it is more important for people/travelers/patients.

Stayed in June 2023

Not that fond of the crowded Restaurant

Nice rom with wonderful view. Value for money!

Stayed in October 2022

The rooms and customer service were horrible. It’s more like a 2* - 3* standard hotel.

Beautiful view

Stayed in April 2022

I can say nothing.

I like personal, breakfast, wellness.

Stayed in March 2022

the food was terrible. the supper was so awful that we actually couldn’t eat it and had to leave the restaurant and go somewhere else

comfortable rooms. nice pool.

Stayed in December 2021

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in April 2023

There are no comments available for this review

Stayed in November 2022