Arnulfstr. 35, Maxvorstadt, 80335 Munich, Germany
#109 of 393 hotels in Munich
Guests' ChoiceBased on 941 hotel reviews
8.4Cleanliness
8.7
Comfort
8.7
Location
8.8
Facilities
8.5
Staff
8.9
Value for money
8.1
Free WiFi
8.4
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 22 April 2024
Paula
IrelandPool
Stayed in February 2024
Reviewed: 15 April 2024
Anna
RomaniaIt’s clean and elegant
Stayed in April 2024
Reviewed: 15 April 2024
Abdulla
United Arab EmiratesLocation ,quite area .
Stayed in April 2024
Reviewed: 8 April 2024
Alina-emilia
RomaniaTv was not working properly. Some LED lights fell off, the gym was too small with few gym items. The bathroom was incomplete.
The staff
Stayed in April 2024
Reviewed: 6 April 2024
Tracy
IrelandBeds really comfortable. Great breakfast. So close to the train .
Stayed in April 2024
Reviewed: 2 April 2024
Dorte
DenmarkIt would be nice if you could eat dinner at the hotel when you arrive late.
Breakfast was very good. Nice clean rooms.
Stayed in March 2024
Reviewed: 25 March 2024
Alex
United StatesLocation has very little amenities especially on Sunday and tram was not running
Friendly staff
Stayed in March 2024
Reviewed: 23 March 2024
Daniel
United KingdomNothing
Well maintained, friendly staff, great breakfast
Stayed in February 2024
Reviewed: 21 March 2024
Eric
FranceWell located for my business trip, comfortable room, midern, nice equipments, good breakfast, good services
Stayed in February 2024
Reviewed: 21 March 2024
Isabel
SpainThe gym is very small, they should include at least a gym mat. They have a small restaurant for dinner but they do not do room service. I missed some courtesy water in the room.
Comfortable place, the room is big enough, the bed is ok, shower super warm, enough space in the wardrobe, kettle to warm water, courtesy coffee in the room, mini bar available, there is a pool, sauna and gym. The breakfast was diverse, you find eggs, fruit, sausages, coffee, waffles, cheese, bread variety. The parking is big enough so I had no problem finding a spot. The restaurant is small and have few options only but ok.
Stayed in March 2024
Reviewed: 20 March 2024
Marcel
FranceThe shower was OK but hard to find a good temperature, either cold or very hot (maybe the mixing unit was damaged). There were barely any shelves to put my closes onto.
Super nice staff, clean and spacious room, very good bed, perfect location.
Stayed in February 2024
Reviewed: 5 March 2024
Richard
GermanyNo dressing gown or slippers in the room - had to ask for them. The swimming pool was very small no pictures or the size shown on booking.com.
Friendly staff. Glass elevators. Good sauna and shower facilites. Clean. Good location near Hackerbrücke S-Bahn station and the ZOB bus station for Ski bus.
Stayed in March 2024
Reviewed: 4 March 2024
Adam
United KingdomThe one picky thing was the safe was in a locked position but that wasn’t in anyway an issue that wasn’t easily solved.
Great location, great sized bed, fantastic bathroom. I have stayed there several times and will continue to
Stayed in March 2024
Reviewed: 4 March 2024
Zeynep
United KingdomThe room was warm and I couldn't find a way to set the temperature. Not necessarily bad thing but something to keep in mind is that they don't have beauty&hygiene kits in the bathroom (dental kit, vanity kit, comb etc.), but you can get it from the reception.
I stayed at Eurostars Grand Central Hotel during my business trip, I chose it because it was very close to my meeting locations and also close to the train station. I arrived to the hotel quite late and welcomed by very kind and helpful staff. The size of the room is decent and everything was as it should be. I didn't have breakfast but take a look at the breakfast set-up and it seemed nice! I would stay here again in my next trips.
Stayed in February 2024
Reviewed: 28 February 2024
Kaiukas
IrelandThere was a bit of miss communication at the beginning with our reservation but the pleasant gentleman at the front desk addressed myconcernes straight away so all ended well
Everything about the hotel, starting with the proper size towels and the most comfortable bed up to breakfast and night cap service at the lobby was exceptional. We will be back for sure!
Stayed in December 2023
Reviewed: 18 February 2024
David
AustraliaShower see through from bedroom
Close to trains
Stayed in January 2024
Reviewed: 16 February 2024
Solomon
GermanyThe swimming pool is nice
Stayed in February 2024
Reviewed: 12 February 2024
Dieu
GermanyNice hotel, nice location
Stayed in December 2023
Reviewed: 2 February 2024
Alan
United StatesVery little space for clothes storage in the room. Hot items (e.g. eggs) at breakfast are often cold. Breakfast items often run out without timely replacement. Exercise room is quite small and becomes too crowded with just 3 users.
Location is very convenient to the train station and city center, the breakfast has may options, the room is quite comfortable.
Stayed in January 2024
Reviewed: 2 February 2024
Ioannis
GreeceThe hotel starts deteriorating. We have stayed there before the pandemic and the difference of cost reduction is obvious. Attached 2 pictures from furniture and bed linen ripped. The front desk tried to overcharge the breakfast by 5 euro per person. He should be more careful.
Location, quiet spacious room, excellent breakfast, safe parking
Stayed in January 2024
Reviewed: 26 January 2024
Stefano
Italyfurniture
breakfast
Stayed in December 2023
Reviewed: 20 January 2024
Hadassah
GermanyRoom temperature was uncomfortably warm.
Stayed in January 2024
Reviewed: 11 January 2024
Sean
United StatesSome things in our room were worn out and/or broken
Stayed in January 2024
Reviewed: 9 January 2024
David
AustraliaRoom was ok for the money , toilet door didn't work properly and shower had see through glass from the bedroom ? Weird ?
Good location nice friendly staff
Stayed in January 2024
Egirdir, Turkey
Cross Lanes, USA
Kołobrzeg, Poland
Washington, USA
Donja Klada, Croatia
Yalta, Crimea
Shumen, Bulgaria
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content