We were unable to pay with a credit card at your adjacent restaurant - we had to come back into the hotel.

Stayed in March 2024

Facilities

food

Stayed in April 2024

The pull out bed for the kids was not as comfortable as one would wish but to be expected. Check in staff was great. Pool was better than expected. Exec Lounge was much appreciated. Breakfast was on the main floor also exceeded expectiations. Overall I was impressed and feel it was a good value.

Stayed in April 2024

The room thermostat was set at a fixed temperature which was too cold. The duvets were very thin for early March and as a result we were very cold. There were no extra blankets or duvets in the room.

Excellent location close to central square, museums, the river and all tourist attractions. Breakfast was varied with many options. Check in quick and efficient.

Stayed in March 2024

Expensive. We didn’t chose for breakfast, which seemed like a high throughput business in the morning.

Strategic location to visit Dresden center and Christmas markets.

Stayed in December 2023

The rooms smelt old. The reception could not find my booking & didn’t acknowledge me as a diamond member

Location

Stayed in December 2023

WiFi is for additional payment only. Never had that issue anywhere.

Wonderful location

Stayed in September 2023

- The water in the shower was changing temperature on its own continuously and it was leaking on the floor so that at the end of the shower there was a „lake“ in the bathroom. - very slow check-in and check-out due to very few people (and not all experienced) at the reception - Make sure to put the „do not disturb“ sign on your door because the cleaners will wake you up at 7:50 or 8:30!

The location

Stayed in September 2023

The parking - it is a total rip off - it is extremly expensive - it adds 20-30% to the price of the room

That they had a spa and sauna

Stayed in September 2023

Excellent location, comfortable bed, friendly staff, good value for money

Stayed in August 2023

Overpriced parking, emtpty mini bar in the room (even no water to drink in the room)

Great location, friendly staff.

Stayed in July 2023

No access to any of the facilities even there is no wifi in the room. If you want wifi you need to pay for it, the same apply for the swimming pool and other faciliies.

Location

Stayed in August 2023

Welcoming & breakfast quality of the bread and overall taste

Location

Stayed in August 2023

Restaurant was closed

Very good location.

Stayed in July 2023

The building is a little older which shows in the windows (you can't completely open them and as such the air in the room feels rather stuffy) and the bath tube was leaking, making the bathroom floor a small ocean after each shower. The latter might be only my room. The bad air made for a bad night's sleep, and throat felt weird in the morning. Some other small dislikes: The hair dryer was very weak and barely dried our hair. The shampoo made my hair sticky and look oily.

The rooms are clean. The hotel facilities are great, especially the gym (which was very empty each time I was there. They even offer protein shakes there). There is a sauna, pool and very nice staff who provides for everything. The opening times are very long too. The best thing about the hotel might be the staff's smiles, even the housekeeping staff greeted me and gave me a smile - that was great. Great breakfast with a very attentive staff. Even for vegetarians and vegans, there are oats, oat/soy milk, beans, vegetables etc. The location is right in the middle of the historic center of the old city, and there are a lot of restaurant options. My mother and I went for a walk in the morning, and the old city was wonderfully empty.

Stayed in July 2023

Rooms were rather small

Stayed in July 2023

staff at wellness/fitness area was rude, more like bouncers than service for the guests hotel was a bit dated

location

Stayed in June 2023

The access of lift is limited to only at one location while they have big buildings so it is pretty far to walk to and from the room every time you want to go outside. The staffs are not very attentive from the telephone when we asked for wifi password. There is a grumpy staff on the breakfast counter.

Near to the tourist attractions in the Altstadt. Variety of breakfast buffet. Room and bathroom is comfortable but it felt smaller than the size mentioned in the description. Gym and swimming pool area is nice from 3€/day.

Stayed in June 2023

Dated room and bathroom

the location in the old part of the city and the bistro.

Stayed in June 2023

The carpet at the corridor may contain allergens. It induced my asthma symptoms.

The location is very good as it stays in the centre of Old Town Dresden, near the famous church of our lady. It is also close to the information centre. Able to walk around the beautiful city of Old Town Dresden. Food and drinks are great and delicious. Nice place to stay.

Stayed in June 2023

Uncleaned room; additional charge

Location

Stayed in May 2023

The cleanliness was not great - i found some used slippers under the bed (not mine). Breakfast queue (to tell the room number in order to start eating) would move faster if the lady would chat less.

Great breakfast. Wonderful location. Friendly staff.

Stayed in May 2023

no problems

met expectations

Stayed in May 2023

A few things bothered me, but didn't ruin my stay. First, the hotel is surprisingly big, bigger that it seems from the outside. As such, it can host several hundreds of guests. However, it has only three main elevators. Combined with their average clientele at the time of my visit (seniors 60+), the elevators were always full with lost people going the wrong way. That made going down for breakfast or simply exciting the building an unnecessary long and at times a frustrating event. Keep in mind this would be an issue only during heavily trafficked hours and not the entire day. Second, the mini fridge unit in our room was unusually loud. It kept me awake the first night I was there. If you're a light sleeper, this might be a problem for you. While bathrooms are really nice and clean, the bath unit was strangely creaky. It lessened the feeling of a premium location. Lastly, the Wellness area is an amazing addition to the hotel, but people need to understand that it's not a kids water park. Some guests were loud, even in the clearly labeled 'quiet' areas. None of the above ruined my stay in any way. I listed these 'problems' in spite my good stay, given how premium the hotel is. Is it worth the money? Yes, especially if you value the premium location and big rooms.

Everything in the hotel is clean - the entrance area, elevators, hallways, and of course the rooms. The room we stayed in is spacious and provides enough area for a bulky baggage and still be able to walk unobstructed. Beds are big and very comfortable. Both sides of the bed have enough space for a person to stretch. The small sofa chair next to the window is surprisingly comfortable for it's squareish shape. We spent a few hours every evening reading our books on it without feeling sore. Breakfast is typical for this kind of hotels - a buffet with no exceptional and unusual offering. The staff is continuously buzzing around (even on holidays) trying to help you with everything and keep your table clean. The hotel includes several restaurants and bars. All of them offer room charges, so you don't need to fumble with the payment. It goes without saying - the location is amazing. Other hotels nearby also have a good location, but this Hilton hotel is basically a centerpiece of the city. All buildings surrounding the hotel are of historical significance. There are two gates through the historical walls, and both gates lead to the hotel.

Stayed in May 2023