Haspelgasse 2, Altstadt, 69117 Heidelberg, Germany
#75 of 81 hotels in Heidelberg
Guests' ChoiceBased on 110 hotel reviews
7.2Cleanliness
7.6
Comfort
7.0
Location
9.5
Facilities
6.8
Staff
9.0
Value for money
7.4
Free WiFi
7.8
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End of dialog contentReviewed: 8 March 2024
John
United KingdomLack of a lift, but that cannot be avoided in a historical property.
Excellent location in Heidelberg Altstadt. Close to all tourist attractions and restaurants.
Stayed in March 2024
Reviewed: 26 December 2023
Tad
SingaporeToo many stairs
A great location to be sure
Stayed in December 2023
Reviewed: 22 December 2023
Corina
IrelandAll good
Location . Friendly staff
Stayed in December 2023
Reviewed: 24 October 2023
Ágnes
HungaryIt was cold in the room, a little bit third class furniture and bathroom.
Super location in the heart of Heidelberg Altstadt, everything in 500 m;)
Stayed in October 2023
Reviewed: 24 October 2023
Ron
NetherlandsSmall bathroom, small shower cabin. They could have made it bigger in a room 8*4 metres. The sofa and chairs have seen their best days. But it is in a historic building and that makes up for a lot.
Perfect location and big chambers. Perfect start for a city trip with a fantastic view of the historic Bridge. Hotel offers a parking garage at 500m, which is good for an old town.
Stayed in October 2023
Reviewed: 21 September 2023
Jane
United KingdomThe room was tired and it was dirty in places. Towels looked grubby and there was nowhere to hang the bath towels to dry. We never want or need our room cleaned when we are staying somewhere and leave a "do not disturb" sign on the door. However on our last full day, we returned to find my watch missing from the bedside table. It's not worth anything but looks as if it could be. This place needs to concentrate on hiring honest staff and cleaning the rooms properly once guests have left, instead of disturbing their privacy when they are there.
The location and view from our window were outstanding. Front of house staff were very friendly. Room was a good size and beds were comfortable. Good breakfast.
Stayed in September 2023
Reviewed: 20 September 2023
Edgardo
AustraliaThere are no elevators thus very inconvenient to carry luggage on the third floor.
It was conveniently located in the center of the old town area. It has a nice view of the old bridge and river.
Stayed in September 2023
Reviewed: 18 September 2023
Rachel
AustraliaA bit noisy at night
The very friendly helpful staff.
Stayed in September 2023
Reviewed: 13 August 2023
Imke
NetherlandsVery friendly personnell, great location, good breakfast and a simple but good room!
Stayed in August 2023
Reviewed: 23 June 2023
Stuart
United KingdomThe hotel doesn’t have a lift and we were on the third floor - next time I’ll ask for a room on a lower level, but it wouldn’t put me off.
Lots of character, very friendly and helpful staff. Great location - right in the old town but easy to get to. Good parking, not too far away in a covered parking garage.
Stayed in June 2023
Reviewed: 19 June 2023
Susan
United StatesNo elevator.
close to the old city and transportation. Can’t say enough about the and knowledgeable staff.
Stayed in June 2023
Reviewed: 15 June 2023
Paul
United KingdomBreakfast options are quite limited.
Fantastic location, nice and comfortable hotel, we had a great view of the river.
Stayed in June 2023
Reviewed: 25 May 2023
David
United StatesWIFI was quite waek and you had to keep logging in over and over again.
Location was excellent, breakfast was good. Staff was fantastic!
Stayed in May 2023
Reviewed: 8 May 2023
Mark
United KingdomNo lift and no tea/coffee in the rooms.
Location was superb with good breakfast The staff were nice and very helpfull
Stayed in April 2023
Reviewed: 20 March 2023
Jolanda
SwitzerlandThere is no elevator so it could be an issue but it wasn't for us
Perfect location and the room had a view of the old bridge. The room was comfortable and spacious.
Stayed in March 2023
Reviewed: 8 March 2023
László
HungaryA bit old fashioned. The garage is a bit far from the hotel. Relatively poor breakfast.
Very good location directly at the old bridge. Own parking places in closed garage. Helpful staff.
Stayed in February 2023
Reviewed: 4 March 2023
Potthast
GermanyI think the rooms need an update, they are no longer fieörst or seco d class standard, rather 3*, and that does not fit the price any more. Price would be ok for the location.
Very nice personnel. Old building, great location. Internet fine. Beds good. General equipment fine.
Stayed in January 2023
Reviewed: 19 January 2023
Abigail
United StatesI was on the first floor overlooking the bridge and the square, which did mean a bit of noise in the room. I visited in January and the radiator in the room wasn't enough to keep it really warm.
Very nice location in Old Town Heidelberg, directly next to the old bridge and close to shopping etc. Staff were very kind, made recommendations for restaurants in the area and spoke perfect English. The room was large by European standards and clean. Breakfast was good as well.
Stayed in January 2023
Reviewed: 4 December 2022
Katherine
United StatesBed was uncomfortable and furnishings were very worn.
Good location and good coffee.
Stayed in December 2022
Reviewed: 30 October 2022
Willy
SingaporeNo room service. Small point.
Location was perfect and the view of Heidelberg from the hotel was great.
Stayed in October 2022
Reviewed: 22 July 2022
Basem
Saudi ArabiaHotel is old, no A/C and no lift.
Location is good, staff are great. Breakfast is good.
Stayed in July 2022
Reviewed: 25 June 2022
Helen
United KingdomNot suitable if you have mobility issues as there is no lift. Not a problem for us though.
Great location, friendly and helpful staff. Good breakfast
Stayed in June 2022
Reviewed: 23 May 2022
Marc
United Kingdomno lift
nice room, wonderful bathroom. clean
Stayed in May 2022
Reviewed: 22 March 2022
Tanzil
IndonesiaBreakfast variety
Friendly staff and the location directly in front of the old bridge
Stayed in March 2022
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