Soundproofing in room could have been a bit better. The room got rather warm and stuffy at night.

Staff were fantastic, very friendly, extremely welcoming and very helpful. Nice room with very comfortable beds and bedding. Wonderful location, lots of places to see within a 10 to 15 minute drive. Close to town of Fussen which is close enough to walk to. Fantastic swimming pools and spa facilities. Being able to swim outside and admire the views was lovely. We had a very enjoyable stay. Thank you

Stayed in March 2024

nothing

Wellness

Stayed in November 2023

Located about 15-20 minute walk out of town, so you will need to factor this in. Check in and check out times mean that you will want to spend more than one night here to make the most of it.

Fantastic food, good bar and great spa, fitness and wellness facilities. Good size room and had well stocked vending machines for late night drinks and snacks.

Stayed in August 2023

The restaurant in the evening was confusing. Only option a 39 euro set meal with 4 courses on German menu. English version had individual course prices but still charged set meal.

Beautiful room with balcony. Fantastic view. Spotless. Excellent staff. Great location. Good breakfast. Great spa facility. Bike hire good. Lakeside

Stayed in July 2023

I wish there were more sufficient toiletries supplies

All the staff were super friendly and helpful even though not all of them speak English. Both the dinner and the breakfast that we had were delicious. The breakfast was buffet style and there were a wide variety of options! Plus, the view from the hotel was stunning. The room was spacious and clean. I love the little gift that the hotel left us (a reusable glass straw).

Stayed in May 2023

A little pricey for the room type but the hotel facilities and restaurant made up for it.

For most part the staff. We initially had an awkward check in experience with a stand offish receptionist, but it ended up being because of the language barrier as we are from Australia and don’t speak German. Once that was out of the way, Lara from reception brightened up our mornings with her friendly and personable customer service. Also Arthur from service in the restaurant was a pleasure to deal with and ensured we had everything needed during our lunch and dinner. Thank you again team. The spa and pool facilities were also great.

Stayed in May 2023

slightly away from old town

clean good breakfast

Stayed in May 2023

Nothing

Everything

Stayed in March 2023

The overwhelming majority of the guests were Germans, my friend traveling with me only spoke English and although the staff at the reception was very friendly and multilingual he was basically laughed at at the bar for simply asking drinks recommendations in English. We had a superior double room but the minibar was empty, only complimentary bottle of water was available in the room which I have never experienced in a 4 stars hotel.

The hotel is basically a resort with annexed spa and sauna facilities. They organize several activities you can sign up during the day. There is dinner service for a set price which you need to book latest by 5,30 PM. Last seating was 8 PM. Food was good and service friendly.

Stayed in September 2022

The first room we were given had a strong odor, like the smell of sewage. Likely coming from the bathtub but we weren't certain. The staff tried to correct the situation but weren't successful. When told they immediately gave us another similar room across the hall. It was fine.

Our party of four had both breakfast (twice) and dinner (twice) and all of agree they were quite good and met our expectations.

Stayed in April 2022

good location, friendly staff, good spa and very good breakfast and dinner!

Stayed in March 2022

Spa reception staff are harassed, not attentive to foreign guests and not very welcoming. At check in, no one offered to help me with luggage or take the suitcases to the room. For a hotel claiming to be of a certain standard, this is unheard of everywhere else. The hotel should offer a shuttle service for guests to town, especially those who do not have a car as bus service is very limited

The hotel location [if you have a car] is lovely. Otherwise the bus service is limited and one has to walk to town. You can get a nice view of the castles and its right next to the lake, so nice walks. The spa therapist was good. Room was spacious.

Stayed in September 2021

No coffee machine at the room

Staff, owner, the quality of the service and the facility is really exceptional, a five star standards

Stayed in July 2021

Should have gotten. The suit but then it wasn’t available

Lake and mountain view. Great rooms and service

Stayed in June 2021

nothing

Breakfast was a great assortment of food. The location is incredible. The spa and hotel are clean and very calming. Staff were all very friendly and all tried to speak english to accomodate us. We felt very welcome the entire time.

Stayed in September 2023

There really is very very little that we didn't like, but the only thing that would have been helpful is some English written guidance, in the room and in the sauna. We were very conscious that there is certain sauna etiquette and we didn't want to cause any offence. However, Google Translate was our friend and we managed anyway, so it didn't impact our stay.

This hotel is pristine clean, the facilities wonderful, and a lovely location right on the side of the lake. However, what makes the hotel even more wonderful is the staff; they were incredibly friendly and accommodating, delivering an excellent customer service throughout our stay. I think this is more appreciated as we were English and spoke hardly any German, and it was a predominantly German hotel (as we expected). This was the first stop on our Honeymoon, and they were wonderful on upgrading our room so that it had views of both the mountains and the lake, adding rose petals on the bed, they decorated the table formally for our first dinner, and as a farewell they gave us a bottle of sparkling wine. I particular want to identify two members of staff who were particularly lovely ; Lara who was on reception and greeted us to the hotel was very nice and made us feel very welcome. And Sören, who we believe was the restaurant manager, and who looked after us on both evening meals, and whose customer service was outstanding, ensuring we were comfortable the entire time.

Stayed in June 2023

Everything was fantastic. The breakfast and dinner were wonderful. I really enjoyed the spa pools and services. We hiked between rain showers and enjoyed the comfort of our room. We plan to return with our family and spend longer on our next visit.

Stayed in May 2023

Nothing

All I like .

Stayed in October 2022

A bit pricey

Beautiful hotel. Fabulous food. Wonderful sauna area. Helpful receptionist. Adorable updated rooms. Perfect for a weekend getaway

Stayed in September 2022

The value for money is at an astronomic distance away from eachother. We had a tiny room, with a tiny bathroom, a shower where you had to do efforts to get wet. We stayed 1 night and paid 550 euros for a room in a corner that looked patched together with everything they could find. For that price the least I expect is a slight level of taste. We travelled with our 4 year old daughter, which we are used to as I spend many many many days of the year in hotels while travelling, and who sleeps with us in the big bed when we do travel-stay-overs for a night. However on the ridiculous price we had to pay on top for her while we all slept in the same bed. Thought we were on the planet Zonko for a night, I understand that the castle on the hill is a money-cow, but the pricing for this infrastructure and barely friendly staff, is total overkill. The 2 nights before, we slept in a castle in Germany, with magnificent rooms, piano music on every floor, incredibly good food, spacious rooms and superfriendly staff and it costed us less than half of the Hotel Sommer. So I can tell you that we were pretty much disappointed and that it is clear that money is the only thing which drives Hotel Sommer, been there done that, won't ever go again!

The Spa is Ok and nice, we went early morning so not many people were there. The location of the hotel is nice as well.

Stayed in August 2022

Great friendly staff. Wonderful pool

Stayed in May 2022

Wonderful staff. They were all so nice and accommodating.

Stayed in January 2022

I would have liked it if the room had a bathtub.

The location was beautiful and serene. The pool and spa facilities were excellent. The resturant service fantastic. The room was spacious and very comfortable.

Stayed in August 2021

There are no comments available for this review

Stayed in March 2024