Paseo de la Castellana, 49, Chamberi, 28046 Madrid, Spain
#172 of 436 hotels in Madrid
Guests' ChoiceBased on 152 hotel reviews
8.6Cleanliness
8.9
Comfort
9.0
Location
9.0
Facilities
8.6
Staff
9.2
Value for money
8.0
Free WiFi
8.8
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End of dialog contentReviewed: 7 May 2024
Rick
United KingdomIt is quite expensive
Room was comfortable and clean. Bar etc very good
Stayed in April 2024
Reviewed: 8 April 2024
Victor
United StatesRooms and furniture could use an update. One incident to report was that when our car service came to pick us up he encountered a problem with his vehicle not starting (did not recognize the electronic key) and this was caused by the hotel having blocked all electronic communication which prevented his car to start and we had to make other arrangements. We subsequently found out that this blockage was due to a foreign dignitary staying at the hotel and the hotel for security reasons blocked all tele communication services without letting anyone know. Unacceptable.
Classic hotel located in one of the best areas in Madrid. Excellent breakfast buffet. Staff very professional and friendly. Comfortable bed and top of the line linens.
Stayed in April 2024
Reviewed: 5 April 2024
Jane
BelgiumNothing. Everything was great.
The staff were so friendly, knowledgeable, professional, and helpful. The food, drink selection, bar, club, and Sunday brunch were fantastic. Our suite was clean and comfortable.
Stayed in April 2024
Reviewed: 1 April 2024
Laurie
United StatesAbsolutely 5 Star in every way!
Stayed in April 2024
Reviewed: 27 March 2024
Mukesh
United StatesAbsolutely nothing! Keep doing what you are doing!!
The staff at reception, main doors, bell hops and the lounge were excellent! The Sunday brunch was a lucky break since we got there on Sunday-excellent spread and service.
Stayed in March 2024
Reviewed: 8 March 2024
Julie
United KingdomDecor is a little tired in places.
The staff at the Intercontinental are exceptional. Concierge sorted diner reservations before we arrived and then recommended other restaurants while we were in Madrid. The door man was also so welcoming and helpful as were the bar and restaurant staff. The rooms are beautifully cleaned and we didn’t have a single issue during our stay. The hotel will soon be ready for a refurb as it’s looking a little tired in places but it didn’t detract from our stay. I highly recommend a stay here when in Madrid.
Stayed in March 2024
Reviewed: 6 March 2024
Christopher
IrelandBreakfast was not as good as we would have expected.
Location of hotel and staff were both excellent.
Stayed in March 2024
Reviewed: 27 February 2024
Ani
RomaniaI recently had the pleasure of staying at the InterContinental Madrid, and it was a wonderful experience. From the moment I stepped into the elegant lobby, I felt welcomed and well taken care of. The employees were extremely attentive and always ready to assist. My room was spacious, tastefully decorated and equipped with all the amenities I needed for a comfortable stay. The personalized message displayed on the TV added a toughtful touch. In terms of location, the hotel is conveniently located next to certain attractions, metro station, and business district. I recommend this hotel for excellent service and luxury rooms.
Stayed in February 2024
Reviewed: 8 February 2024
Joan
United StatesStaff was incredibly helpful
Stayed in January 2024
Reviewed: 29 January 2024
Lisa
United KingdomThe location was excellent and the food was also very good. Particularly liked the lounge
Stayed in December 2023
Reviewed: 18 January 2024
Marwan
United Arab EmiratesNothing
Everything excellent
Stayed in December 2023
Reviewed: 29 December 2023
Bijan
CanadaNothing
Nice staff
Stayed in December 2023
Reviewed: 19 November 2023
Areej
Saudi ArabiaEverything was great, from location to staff to facilities. One of the best hotels in Madrid
Stayed in November 2023
Reviewed: 8 November 2023
Hesham
Saudi ArabiaIt is little bit old design and furniture but very clean and the size of the room is excellent
The staff and location
Stayed in November 2023
Reviewed: 27 October 2023
Shigeru
JapanMore Space in the Room
Gorgeous Atomosphere
Stayed in October 2023
Reviewed: 6 October 2023
Mehrak
CanadaGreat location. Close to luxury part of Madrid. Nice staff and manager.
Stayed in October 2023
Reviewed: 4 October 2023
Edwin
United StatesEverything!
Stayed in October 2023
Reviewed: 27 August 2023
Hamid
United Arab Emiratessome equipment should be updated to new models, like Hairdryer and lighting system
All Good
Stayed in August 2023
Reviewed: 20 August 2023
Justyna
PolandThe hotel is beautiful and comfortable, and the staff are extremely courteous, efficient and yet endearingly discreet. The restaurant serves dishes of the highest quality. I'm very impressed. This is my third stay (after Lisbon and Porto) in a hotel belonging to the Intercontinental chain. This stay was just as wonderful. Thank you and I heartily recommend
Stayed in August 2023
Reviewed: 26 July 2023
Guila
United Stateseverything
Stayed in June 2023
Reviewed: 9 July 2023
Judith
United KingdomFor us nothing
Breakfast was vey good as usual. For us a good location but if you wanted the city centre it was a km away.
Stayed in July 2023
Reviewed: 26 May 2023
Clive
United KingdomA light in the wardrobe
Superb
Stayed in May 2023
Reviewed: 25 May 2023
Hayrettin
United KingdomGreat hotel
Stayed in April 2023
Reviewed: 22 May 2023
John
United Kingdomnothing
staff, location, facilities
Stayed in April 2023
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