The hotel is beautiful and exceptionally clean, in a fabulous location. The staff were extremely friendly and helpful.

Stayed in April 2024

Nothing!

We so loved this historic hotel, a special place overlooking the town square. Family run, friendly staff and with such history.Gazing from our window night and morning into the tree lined square was magic! Watching children at play in the evening, or early rising dog walkers in the morning. Fell to sleep with church bells softly chiming. Would return in a heartbeat!

Stayed in March 2024

nothing

Location, staff and area

Stayed in October 2023

Nothing to fault really. The only slight negative for some people might be the hotel`s limited public space - there is just a reception with a small public room for seating and a coffee machine. However, the local cafe-bars and restaurants are right outside! Please note that, as the old town is pedestrianised, there is a small stroll from where the taxis can drop you off

Perfect location in the old town`s pedestrianised main square. The superb Breakfast was served on the adjoining restaurant`s terrace - perfect for watching the local deliveries and activity as the old town awakens but before the daily onflux of tourists. We had a Superior double with a small balcony offering great views of the mountains. Very comfortable, with a good bathroom, a great little fridge, good aircon and a very comfortable bed. On the hotel roof was a small terrace offering views down to the square, across the old city and to the mountains.

Stayed in September 2023

This is a lovely hotel in the main square. The room was well equipped and a good size. Breakfast was substantial and tasty.

Stayed in October 2023

No complaints -everything was wonderful

Loved the fact it was in the lovely Square with an option to eat in if weather was bad the atmosphere was wonderful in the hotel it felt like an exclusive private club without inflated prices! The staff were so kind and friendly

Stayed in September 2023

Nothing really. Shower could have been a bit more powerful. Enjiyed

Central location. Breakfast was good. Staff very friendly and helpful. Roof top sunbathing and relaxation.

Stayed in September 2023

Air conditioning a bit noisy

Location. Great value for money

Stayed in September 2023

I left early on two occasions and it would have been nice to have had the option of an earlier breakfast (it was from 8am). It may have been possible - I didn't ask.

The breakfast was delicious with a good/varied choice. It was lovely to be outside in the square.

Stayed in September 2023

Excellent location and a beautiful old world hotel. Staff very helpful.

Stayed in September 2023

It is a lovely small hotel in a very central location. Breakfast is served in the square. Staff are extremely friendly and welcoming.

Stayed in September 2023

Being very picky and I mean picky , tea and coffee making facilities would be great.

The location is excellent. All of the staff are so polite , helpful and go above and beyond to make your stay the absolute best it could be. Fantastic value

Stayed in September 2023

If you prefer to sleep with open window, it could be tricky: in the evening because of tourists, in the morning because of workers who collect trash and so on.

Hotel located in historical center. You have you breakfast at the central square of the city. Impressive. Breakfast "a 'la Carte" so you have to choose one option of hot dish. Juice, coffee and some starters are unlimited. There are few café and restaurants around the hotel.

Stayed in August 2023

The parking in the town is challenging. It was our mistake not to request private parking from hotel. Anyway, We could always find free public parking spot that max 5-10 min by walk. It was still okay but not to waste time by searching, it’s better to request parking in advance and paying the price which is not expensive.

Amazing hotel! loved the jacuzzi on the top that you can see the whole town. the room and the bathroom was big enough. Also comfy bed. The breakfast is simple and delicious, not random open buffet. During our stay(30 Jul-1 Aug), there was La Patrona festival that celebrated literally in front of the hotel with live music and people dancing all night. Hotel informed us in advance about noise and asked if we’d like to cancel. Thanks to ear plugs that hotel provided in the room, we had no problem in the night.

Stayed in August 2023

There were no tea facilities in the room and if I wanted tea I had to go to reception and buy it from the machine. Other than that, everything was perfect.

Good

Stayed in July 2023

A couple of extra sunbeds and perhaps extend the roof access until 9am

Breakfast was great and very good choice-al served by friendly staff on the town square. the hotel itself is on the main square which provides a variety of restaurants-absolutely ideal .A great place to relax.

Stayed in August 2023

Beds comfy. Amazing roof top terrace. Delicious breakfast included.

Stayed in August 2023

When I checked in the staff did not explain much about access to other floors / facilities

Amazing location and breakfast

Stayed in July 2023

The location was exactly in the center of the town. It was a bit of a challenge to get to the hotel because of the ancient street widths but worth the effort to find the location. The breakfasts were very good. The staff knowledgeable and friendly. The hotel location was centrally located to explore the northwest region of Mallorca.

Stayed in July 2023

Great location. Breakfast is delicious, served by a restaurant in the main plaza of Pollensa. Room had view of the main square and the mountains beyond. Roof deck with jacuzzi was spectacular.

Stayed in June 2023

choice of… one each of …drinks /. one cereal type option / one hot option. all delicious but small, couldv’e eaten twice the amounts. no coffee refilloffered.

relatively small portions but fresh and delicious. friendly good service

Stayed in June 2023

because it is right in the main square, it was a little loud at night. but still a great choice

the hotel was cute and well located. Very clean and nice style. The included breakfast was also very good

Stayed in May 2023

no English tv early morning noise from deliveries in the square downside to being so central

the room had been refurbished since our last stay was really nice good shower & nice table and chairs in the room the girl on reception was lovely and helpful

Stayed in May 2023

My only bugbear is that due to the hotel's very central location I got woken very early by noisy rubbish collectors and then building work nearby. I also only discovered the central coffee making station on check out. I wish it had been pointed out when I checked in.

Breakfast was excellent. Room was very clean and the bed very comfortable. And I particularly liked the shutters, which meant it was very dark for sleeping.

Stayed in April 2023