Plaza de Catalunya, 19, Ciutat Vella, 08002 Barcelona, Spain
#11 of 582 hotels in Barcelona
Guests' ChoiceBased on 1401 hotel reviews
9.3Cleanliness
9.4
Comfort
9.4
Location
9.9
Facilities
9.2
Staff
9.8
Value for money
8.9
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 30 April 2024
Patricia
United StatesOur shower door didn’t close great so the bathroom floor was away wet.
Loved the staff and the location.
Stayed in April 2024
Reviewed: 28 April 2024
Tae
South KoreaLocation is in front of Catalunya square which is very convenient and especially the staffs were outstanding. One of the best service I ever had, staff were sensational!
Stayed in April 2024
Reviewed: 27 April 2024
Anita
Bosnia and HerzegovinaBreakfast
Location and staff
Stayed in April 2024
Reviewed: 26 April 2024
Alison
South AfricaTeaspoons instead of sticks at station in the room.
Room had a magnificant view over the placa de catalunya . Cuve was special for us coming from south Africa.Staff super helpful at every turn .
Stayed in April 2024
Reviewed: 25 April 2024
Masoud
United Arab EmiratesEverything was great . Especially the staff who were very polite and cooperated very well. A very beautiful and well-equipped room with a great view of the central square. I will definitely choose this hotel on my next trip.
Stayed in March 2024
Reviewed: 23 April 2024
Linda
United StatesThey upgraded us to a larger room. The location was excellent and the staff were extremely helpful.
Stayed in April 2024
Reviewed: 22 April 2024
Steve
United KingdomRoom was very spacious, staff were super friendly and helpful. Great location.
Stayed in April 2024
Reviewed: 21 April 2024
Shelley
United KingdomEverything was perfect no complaints
From start to finish we were treated so well! The room was lovely and spacious! The shower was amazing and the little touch of the champagne on the evening we arrived was very special! Thankyou
Stayed in April 2024
Reviewed: 21 April 2024
Aviva
IsraelShower/toilet door without a handle inside
Staff, location, breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Mariam
South AfricaSlightly overpriced… especially if you are returning customers .
Location , service, breakfast , beautiful views and comfortable rooms .
Stayed in April 2024
Reviewed: 18 April 2024
Joanna
United KingdomFabulous location on Plaza de Catalunya just off La Rambla. Truly exceptional team at the hotel who went above & beyond to ensure we had a great stay both in the hotel and in the city.
Stayed in April 2024
Reviewed: 18 April 2024
Leas
United StatesThe location was good and they upgraded our room with view of town square with floor to ceiling windows and it had a shower and an amazing tub.
Stayed in February 2024
Reviewed: 17 April 2024
Monique
CanadaNothing!
First the location is great, close to so many things. Perfect for a family trip. But more than the location, the service was outstanding, friendly, personalized in a sincere manner. It was one of my best hotel stays worldwide, just for that!
Stayed in April 2024
Reviewed: 16 April 2024
Meshal
KuwaitNothing
alexandero sammy and others in reception many thanks to you for everything staff/location/clean room/car parking/free wifi
Stayed in April 2024
Reviewed: 16 April 2024
Erica
South AfricaWindows can’t open but air conditioner was great
Perfect location for a tourist Wonderful service and quiet rooms Awesome breakfast and cocktails
Stayed in April 2024
Reviewed: 13 April 2024
Lejda
AustriaNothing
The staff is extremely friendly and the location is the best for sightseeing and shopping in Barcelona! I really liked the Nineteen restaurant too! The reception and service was 10/10!
Stayed in April 2024
Reviewed: 8 April 2024
Zivile
LithuaniaNothing negative.
Very good location and very fantasic staff!
Stayed in March 2024
Reviewed: 8 April 2024
Vijesh
United Arab Emiratesnothing
Great location and staff were fantastic.
Stayed in April 2024
Reviewed: 7 April 2024
Jeff
United StatesNothing
Very nice room in a great location and the staff were very helpful
Stayed in March 2024
Reviewed: 7 April 2024
Pia
DenmarkVery service minded staff
Stayed in April 2024
Reviewed: 6 April 2024
Anastasia
SwitzerlandPerfect location in the heart of Barcelona, close to everything, very comfortable room and bed, great view, very very very kind welcoming staff! We felt at home!
Stayed in April 2024
Reviewed: 5 April 2024
Marie
United StatesOnly downside was not enough time in this beautiful city.
Was upgraded to a 9th floor room with a terrace overlooking the Plaza. Was very quiet and a nice surprise.
Stayed in March 2024
Reviewed: 4 April 2024
Carly
United KingdomStaff very helpful Excellent location and facilities
Stayed in April 2024
Reviewed: 4 April 2024
Clare
IrelandThe bathroom was “ridiculous”, a sliding door that went from the toilet to the shower for closure. And the sink was behind a wall in the bedroom. Absolutely no privacy.
The location was excellent.
Stayed in April 2024
Bratislava, Slovakia
Kreuzlingen, Switzerland
Terni, Italy
Cuenca, Ecuador
Guangzhou, China
Sanur, Indonesia
Flores, Guatemala
Kandy, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content