Staff weren’t great and hotel looked a bit tired

Good location and nice reception area.

Stayed in May 2024

Cleaning could be a lot better.

The location and the space in the junior suite.

Stayed in May 2024

Breakfast was a bit pricey for what it was but plenty to choose from if you like bread and cheese.

Very comfortable bed. Room was very large and clean.

Stayed in May 2024

Hotel seems a bit old (like the building and furniture) but nothing that affects the experience.

Hotel staff was kind and willing to help and answer our requests. Really spatious room, bathroom really good and with a lot of space. Breakfast was also good, but nothing really special. Not far away from the beach, some restaurants close by.

Stayed in April 2024

Really spacious room! The location is about 20 mins from city centre but right by the beach, so it is quiet overnight yet easy to access everything on foot!

Stayed in March 2024

very clean and spacious apartment in a convenient location close to the sea.

Stayed in March 2024

The hotel is a bit older and everything was renovated and comfortable including the bathroom which was great. However the only downside were the electricity sockets - some of them were not functional.

The room was very spacious and comfortable with king size bed, a dining area, sofa, big bathroom and balcony. The location was also great if you want to stay close to the beach (not in the city centre). There is also an option to utilize the nearby sports centre for free, we went to the sauna. For using the pool you need to have the swimming cap.

Stayed in February 2024

We needed a kettle in the room

The location was 10 minutes walk from The Sardinero beach

Stayed in February 2024

Nothing

Beautiful hotel and staff.

Stayed in January 2024

Very convenient, good parking and extremely nice staff who were very accommodating.

Stayed in January 2024

Some of the furnishings are a little dated but still very comfortable. Swimming Facilities: They are adjacent to the hotel and it is a competition pool however it does have a hot pool area next to it and also a gym with cafe.

Reception: Warm welcome and everything explained to us very clearly. Lovely interesting traditional décor. Suite: Living area, with table, chairs, sofa, T.V. storage and fridge. Bedroom, huge beds with fresh linen, reading lamps, and another T.V. Shower room and toilet with separate sink area. Absolutely spotless, compliments to the cleaning staff, a job really well done. Dining: The food was really good value for money. Breakfast in the morning, had so many choices, there was something for everyone. Requests: Had requested a low floor with rooms close together and they were able to do that. Fantastic. Parking: There is some parking but we had a private hire so didn’t need to use it. Washing Facilities: At the back of the hotel are washing machines and tumble dryers, absolutely great. Base: Made a super touring base. Easy to walk to the beach and there are local Lupa Shops (small supermarkets) not far. Taxi into centre varied between 5 and 8 euros. Santander has so many shops, make space in your suitcase! View: The room has a balcony and our view was of the gym but it is in a built-up area, so that was fine. Cultural Experience: The Gaudi Museum in Comillas. Playa El Sardinero II.

Stayed in December 2023

Food

Car broke down on Dec 30th so we had to stay 2nights extra due to new year and hotel were fantastic and even arranged garage to repair my car

Stayed in December 2023

The restaurant opening time was a little late for us.

Spacious comfortable suite. Very convenient for the ferry the next morning.

Stayed in December 2023

Room was fab nice view and lots of space and comfy. Food was ok.

Stayed in December 2023

Access to the underground car park is a little tedious -but little can be done to improve it.

Stayed in December 2023

Very hot at night, noisy from swimming pool next door with windows open . Booking system via booking.com was not helpful, our stay before this cost more because it wouldn't let me book twin room, so for this stay I booked twin room for 1, then added a person, which worked out cheaper.... for same room.

Lovely spacious suite, good room service, we ate in every evening. Very helpful staff at front desk, great locatio by beautiful beach in lovely area, we choose it for access to the swimming pool which is a nice pool.

Stayed in November 2023

Mosquitoes in the bedroom on the 5th floor!!

Large comfortable bed, good condition. Free WiFi and parking

Stayed in November 2023

Nothing.

Easy to get to by car, close to the ferry and to the centre.

Stayed in November 2023

Great value, main road access, easy parking, close to the beach and cafes, close to the ferry port. We will definitely stay again

Stayed in November 2023

The restaurant was cold, not only in temperature but atmosphere. However the food was OK and good value.

Location was close to the unexpected nice beach. Car park had larger than usual spaces and even had 2 EV 22W chargers so I could leave next morning topped up. Rooms were clean and the bed very comfortable.

Stayed in November 2023

No tea/coffee facilities in the room. One small bottled water between two.

Beautiful hotel, great location, lovely staff

Stayed in November 2023

Cafe understaffed

Large spaces in garage

Stayed in November 2023

Great value for money, lovely hotel and staff

Stayed in November 2023

No tea / coffee in the room, after a long drive, the bar was not open until 18.30, and the dining menu was very limited.

The room was very spacious and the bed was very comfortable. Good views from the balcony. The breakfast spread was very good.

Stayed in November 2023