C. A. Dominguez Alfonso 6, Playa de las Americas, 38660 Playa de las Americas, Spain
#338 of 637 hotels in Playa de las Americas
Guests' ChoiceBased on 595 hotel reviews
7.8Cleanliness
8.3
Comfort
8.4
Location
9.2
Facilities
7.9
Staff
8.7
Value for money
7.7
Free WiFi
7.5
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End of dialog contentReviewed: 23 April 2024
Bill
United KingdomQueueing for breakfast
Large rooms
Stayed in April 2024
Reviewed: 20 April 2024
Dale
United KingdomRoom seemed small, no sunshine could reach us as it was located in a corner of the building. Food was ok but nothing amazing. TV signal was abit touch and go. Bathroom was dated and had rust on the side.
Good location, nice swimming pool and staff were helpful. Soundproofing was ok even when there was activities going on in the evening outside.
Stayed in March 2024
Reviewed: 16 April 2024
Rachel
United KingdomSometimes there was a bad smell of drains around the pool and sometimes the toilets could have been cleaner, especially the one by the pool. The evening entertainment wasn't very varied as it was mostly singers which can get a bit boring. It's also very loud until 11pm which didn't bother us but if you like an early night I'd recommend requesting a room not facing the pool
The staff are what makes this hotel, I didn't meet one bad employee, everyone was friendly and with a smile from the reception to the housekeeping. The pool bar staff are wonderful especially the man with the glasses, I didn't catch his name but he always made sure we were well looked after. The first room we were allocated wasn't the best as it was a one bedroom apartment style but we prefer the double room with two double beds. We were moved straight away to a lovely room on the fourth floor with a beautiful view of the sea. The food was also very good. We were half board and alternated lunch and dinner. We enjoyed both very much. The restaurant staff are all very on the ball and kind.
Stayed in April 2024
Reviewed: 16 April 2024
David
United KingdomRoom was very small placed in a corner room so got no sunlight and no real balcony. Food is just ok very much the same stuff every evening.
Very central to everything only a few mins walking to restaurants and beach
Stayed in April 2024
Reviewed: 11 April 2024
Lyndsay
United KingdomRoom was not in a good state, plaster falling off walls and holes in ceiling
Location,
Stayed in April 2024
Reviewed: 10 April 2024
Paul
United KingdomThe pool area was very busy and if you were not by the pool for opening time at 8:45 you wasn`t getting a bed (maybe it was because it was easter week!) Also lots of children which didn`t bother us too much as we have holidayed when our children were young but if you want a relaxing day by the pool maybe not the hotel for you. The breakfast although there was plenty of choice all the hot food was luke warm bordering cold.
The rooms were very comfortable and modern and we had a beautiful view from the 6th floor, the location was good and close by to everything. All staff we came across were extremely polite (except the life guard)
Stayed in April 2024
Reviewed: 8 April 2024
Christine
United KingdomHorrible drain smell in rooms and corridors and leisure areas. Extremely noisy till gone 11pm at night. Very disappointing food for vegetarians not enough vegetables or choices.
Location
Stayed in April 2024
Reviewed: 3 April 2024
Bryan
United Kingdomthe swimming pool was extremely cold. needs to be a heated pool.
food excellent ,bed very comfortable ,and the location was perfect.
Stayed in March 2024
Reviewed: 2 April 2024
Laurence
IrelandN/A
We really enjoyed our stay in this hotel. The staff were excellent and most helpful.
Stayed in March 2024
Reviewed: 20 March 2024
Puris
IrelandThe shows in evening could have been better. Nothing realy standed out. And the kids zone is not really suited for small children. They had one box with broken toys. So that could have been better.
The view was amazing from the balcony inside aswell. Staff was friendly as we where staying with a 1yr old. Helping out as much as possible. Good place to stay.
Stayed in March 2024
Reviewed: 19 March 2024
Rynat65
United KingdomA antibiotics hand gel would be appreciated by reception and .by the snack bar (high away from children). Tea and coffee in the room. There are cups and a kettle, but I think you need to call reception to have tea amd coffee. Maybe if the room attendants could supply this.
The welcome at reception was warm and professional. The self-service bar was a great start, and we were allowed to access full facilities before our room was ready. We were also pleased at the check out as we were again allowed to use the facilities until we left for our evening flight. Given the size of this hotel and the number of guests, all of the shared restrooms were immaculate. Ie pool area and reception. The restaurant staff were amazing. The hard work at such a fast turnover was noticed. The restaurant head waiter was funny and very nice. There is so much choice at the best. Food/drinks/snacks. We stayed all-inclusive. The location is close to the shops and the beach is also within walking distance .just a short walk through a couple of safe alleys/walkways, which are well lit with lots of people going about their business. The rooftop terrace is a hack. Utterly amazing. They have ample beds and loungers. Just the place if you want to get away from the party atmosphere and children. It's a real chill out zone with full sun and amazing views. Best take your camera for those great selfie poses.!!
Stayed in March 2024
Reviewed: 19 March 2024
Ann
IrelandPeople are allowed to claim sunbeds but some people claimed beds they never came back to which was annoying if you were there all day at the hotel Free weights in the gym are all over 7.5kg 😅
This was our first time at an all inclusive hotel but we didn’t know choose this option. Animations were great fun and facilities were great Reception team were great and there’s an option for late check out
Stayed in March 2024
Reviewed: 18 March 2024
Óli
Icelandordered a double bed but got two singles, but good beds
Great breakfast buffe, nice staff and good location
Stayed in January 2024
Reviewed: 17 March 2024
Joshua
United KingdomPool was Baltic lol
Great views from balcony
Stayed in January 2024
Reviewed: 14 March 2024
Robert
IcelandDinner was find but I would have liked more of the local authentic food for choice.
Breakfast was great. Entertainment was good but if you stay over a week you start to see the same entertainment during the following week.
Stayed in March 2024
Reviewed: 13 March 2024
Kevin
IrelandOdour from bathroom.
The location, friendliness of all the staff,good value clean hotel
Stayed in March 2024
Reviewed: 12 March 2024
David
United KingdomLunch in the restaurant could have been different to the pool snacks
Food was really good, room and balcony were huge bar staff really friendly and helpful, room maids were very good at their job and the room was left in a brilliant condition each day.
Stayed in March 2024
Reviewed: 10 March 2024
Andrew
United KingdomPerfect location and facilities
Stayed in March 2024
Reviewed: 10 March 2024
Duggan
IrelandThere was a kettle in the room, but there was no tea/coffee supplied.
I liked the room and the breakfast buffet was excellent.
Stayed in March 2024
Reviewed: 4 March 2024
Julie
United KingdomLocation
Room was great spacious
Stayed in March 2024
Reviewed: 3 March 2024
Tomasz
BelgiumThere is a huge scene in the pool area where the hotel organizes concerts, performances and animation for adults - due to the evening events, taking place every day, the noise in the hotel room was terrible between 9-11 PM. The quality of the food in the restaurant could have been better - mainly meat-based options, very little options for vegetarians, very bad coffee.
The apartment was clean and spacious - ideal option for staying with the family. The swimming pool area is also huge with several sunbeds and special place for kids' animation - our children loved it. Very friendly staff. We also had great terrace with beautiful view on the ocean. Central location in the town - just few minutes from the beach, restaurants and bars.
Stayed in March 2024
Reviewed: 2 March 2024
Michael
United KingdomThe bridge across the pool really needs to be sorted out. Either fix it or remove it. It was like this a year ago. There was a small pool that was not filled and looked like it had not been in operation for a while. Maintenance issues are important and reflect negatively on the hotel if they are not attended to.
Very clean and modern. Huge queen size beds. Housekeeping attended every day and did an excellent job. I only had the fruit for breakfast so I can’t really comment on the hot food. Card only hotel. We will visit again.
Stayed in March 2024
Reviewed: 12 February 2024
Margaret
IrelandAnother toaster in the dining room would be nice, always a queue for toasting
Every thing about the hotel was excellent
Stayed in February 2024
Reviewed: 11 February 2024
Pearl
IrelandBuffet was fine.
Very close to centre of town and beach. All in walking distance. Restaurants and shops galore.
Stayed in February 2024
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