I think this hotel can get more customer satisfaction and better business outcome, if some repair and renovation, more polite room cleaning, and standarization are applied to thier rooms and equipments. While I stayed, I saw the following problem. - Lack of hair dryer in the room while my friend’s room had. (*But when I told it to the reception, they gave me one soon :D) - Hot water was suddenly stopped when I took a shower. (*reception soon gave me another room for shower and call the technics :D) - Front gate and security box of the grand floor suddenly stopped working, so some guests were about to be locked out. (*reception soon checked and call the technics :D) Also, I found some dust and hair in the bed and bathroom even after room cleaning. I felt the some kind of sour smell like vinegar when I enter the room and in the refrigerator. In addition, there is a big difference between each rooms. Some rooms has a good view and confortable condition, while others don't have and very dark due to the less room light. So either guests can get better experience or not depends on which room is asigned.

There ware a lot of good points, but espwcially the reception staffs are excellent in their hospiyality! When I got trouble in staying or equipment in the room, they always tried their best to support me and gave me the altenative way to get over the problem.

Stayed in April 2024

I was delighted to see we had a balcony, but in fact it faced into a dark area at the back of the building, so it was of little use.

Location was very covenient. Room was very comfortable. My only issue would be with the bath and shower. No grab-rails on the very high bath to get at the shower, so it was quite difficult to get at the shower, especially as I am in my seventies.

Stayed in March 2024

The only downside was that the curtains were Too small for the patio doors so unable to shut out completely

It was warm and comfortable. Good facilities. Staff were excellent

Stayed in March 2024

It would require small renovation. The hotel prices in Paris are bigger than in most of the other cities.

It was cozy and we felt like home. It was close to Arc de Triomphe and the metro was pretty close. It was clean. Te reception is in the small building next to the one with the rooms for guests. Kitchen was important for us. Good quality for the bed.

Stayed in January 2024

Some kitchen wares were not clean enough but those were the responsibility of the guests not the hotel.

Very kind and friendly staff. Calm and safe but convenient neighborhood with various stores.

Stayed in December 2023

Great room with lots of space. Balcony very nice for summer time. Location ideal, walking distance from the Triumph arch and the Champs Élysées.

Stayed in December 2023

Issues with getting the key from the box, quickly resolved by staff though.

Great location, very quiet.

Stayed in December 2023

There was nothing that we did not like

The hotel was very comfortable and the location was good

Stayed in October 2023

Everything was fine, the only real thing which I would have liked is for the outdoor seating area to be a bit smarter, with some perennial flowers/plants in the border as it was slightly scruffy looking.

Apartment was large with a very comfortable bed and enough kitchen equipment to be able to cater for ourselves no problem, although breakfast was available if required. Felt secure due to entry coded outer gated entrance and a further code to enter the building.

Stayed in October 2023

Comfortable and cozy. Close to shops and restaurants.

Stayed in August 2023

Room had a balcony with a kitchenette. The staff was great!!!!!

Stayed in June 2023

no

This is my second time staying here. Not only the room is spacious, but it is very close to metro and bus line. Grocery is nearby and all staffs are super super nice. HIGHLY recommend.

Stayed in April 2023

Nothing

Nice balcony, perfect to have breakfast under the sun Very clean room, supermarkets close to hotel Friendly staffs there 8 - 15 mins by walk to different Metro stations Hope to come again

Stayed in June 2023

N/A

My mom enjoyed the property very much. It is a very comfortable living situation and the apartment amenities such as the dishes, microwave, and stove added to the comfort of home away from home. Great and efficient staff as well! The staff are really kind.

Stayed in April 2023

1. The bath was very high, and from the side you are suppose to enter it, it's diagonal. They should have had a handle on the wall. I helped my kids to enter the bath. 2. The rooms are opened by key. We took 2 rooms, but one of the rooms, had only 1 key, which made us knock the whole time. 2 keys/ cards are minimal. 3. It's not that close to the metro stations.

The team was very nice, especially Taha, it's clean, the bed was very comfortable, a big room, the heating was good, a quiet area, yet you can find a place to eat breakfast and dinner nearby.

Stayed in April 2023

nothing

The large room and balcony

Stayed in March 2023

Box in the bathroom could be larger, só the floor wouldnt get too wet.

Location and confort

Stayed in February 2023

There was nothing we didn't like, we really felt at home

Everything was perfect! The service, the attitude, the price, the value, the products, the cleanliness...

Stayed in February 2023

- Very spacious room and balcony, compared to an average hotel. - The staff is nice and helpful

Stayed in February 2023

the floor is in wood and could be noisy (customers walking day and night). At night there is a terrible wind noise...

location, size of the hotel, staff efficiency

Stayed in January 2023

staff is excellent ❤️ I love them 😍

Stayed in December 2022

Rooms slightly dated and somehow dark but great location for a short stay.

Helpfulness of staff, terrace

Stayed in December 2022

The shower could be stronger - a power shower is needed for a long day out and about exploring. Other than that, not bad at all

The lady at the reception was very nice, welcoming and helpful. One of the heaters in the room was not working and she kindly was able to lend us another which was much needed as the temperature had dropped. Good sized room, slippers were a good touch (especially when coming in from the cold), good sized balcony, decent other room amenities.

Stayed in December 2022

spacious studio in lovely location and convenient for transport

Stayed in November 2022