A lot of money for one night but was our anniversary and did not mind spending extra. Is quite a special venue though.

Loved the hotel. Room was amazing and staff and food very good. Open air restaurant was a treat although we could not even taste 10% of all the food available.

Stayed in May 2024

Nothing - it was all perfect

Best hotel in the world. These rooms were booked for guests at my wedding - the hotel is the most fantastic and relaxing hotel, and the staff are the most accommodating people. The beds are extremely comfortable, and the breakfast is the best I have ever had.

Stayed in March 2024

We were celebrating my husbands 40th birthday, but the cake and extra amenities were given to our other guests (we booked 3 rooms) and not to him whose birthday it was

The rooms are gorgeous, it felt relaxed and unbusy despite having high occupancy, the staff made it feel very bespoke and lovely

Stayed in April 2024

Nothing

Everything. A unique hotel with every possible luxury

Stayed in April 2024

Nothing

Just stunning. All around. A luxury oasis in the middle of the desert

Stayed in March 2024

An architectural delight with sumptuous touches that create a sense of escape.

Stayed in April 2024

As of now nothing

Very much nature friendly

Stayed in April 2024

Beautifully updated and elegant hotel, with plenty of options of places to relax and eat.

Stayed in March 2024

Restaurants and pool area were great. Rooms were really well appointed and refined

Stayed in April 2024

The pool water isn’t acclimatised, so the water was a bit cold. Also, you would see some plastics/trash around the desert in the surrounding areas of the hotel.

Beautiful settings, lovely room and facilities in general. The Gym/spa are outstanding!!

Stayed in April 2024

The only thing we wish was different was if there was a plug for the hair dryer in the bathroom.

A truly fine experience, perfect to disconnect, unwind and relax. The room was superb, the food was delicious, and the pools were fabulous!

Stayed in April 2024

Poor was the service at the pool. If you did not tip the waiters each and every round of drinks they ignored you straight forward. 1 hour waiting for a salad with 4 leaves is too bad. Tipping is a guesture, it should not make the service in a 5 star resort depending on it. The food at the near pool located restaurant could be better.

The location is unique. The evening at the restaurant with show was fantastic. Excellent food at that location and a unique experience! Good beds and room amnities. The management is friendly and professional. Great place for kids.

Stayed in April 2024

All was perfect ! Thank you very much for your service !

Stayed in April 2024

Maybe a bit expensive

The hotel renewal is a huge success. The rooms kept the Arabic style but less dark. The location is very nice for tourists, it's close to Abu Dhabi and to Dubai. The buffet restaurant experience was improved, it's a must.

Stayed in April 2024

Room price was a little high

Room was beautifully furnished, with extremely comfortable beds. Very luxurious with excellent amenities. Food was exceptional. Superb breakfast and Iftar meal. Staff went above and beyond during our stay, from the exceptional welcome on arrival to all staff encountered around the hotel - polite, helpful and attentive, with all requests dealt with swiftly. Loved the facility of an adult only pool. Would highly recommend a stay at this hotel.

Stayed in March 2024

A little bit more facilities would be great.

Hotel interior and exterior is just amazing, nice views from all the rooms. location could not be better for this kind of hotel. Nice breakfest and dinner was included in our stay.

Stayed in April 2024

i miss the old bath in the bedrooms but honestly it is a great hotel - highly recommend

breakfast and pool are awesome - staff could not be more friendly. food is great

Stayed in March 2024

Extremely beautiful resort, amazing restaurants and welcoming staffs! Highlights to Marc in the swimming pool bar/service and Suri in the breakfast - next level service and care - both of them enhanced our experience in this wonderful hotel!

Stayed in March 2024

Absolutely stunning. Truly perfect hotel.

Stayed in February 2024

Nothing to not like at this resort....

Absolutely loved to feel like part of the family as everyone was exceptionally friendly and helpful. The food was excellent as were the drinks and the pool area is just stunning. They have a beautiful playground for kids incl. a zipline - which our son loved. Their camel riding at 4.30 pm each day is a must and free. We also booked Al-Hadeerah (arabic buffet restaurant) which was awesome and a private desert tour - which we highly highly recommend. Anwa is an awesome rooftop bar/lounge/restaurant and Rishav is the best :-).

Stayed in March 2024

nothing - next time we will just make sure to have more time :-)

Loved the hotel for making us feel so special in the middle of the desert. The pool area is exceptional, as is ANWA their rooftop bar and lounge / restaurant. Loved the playground, the camel riding, the private desert safari and Al Hadeerah Arabic Dinner night.

Stayed in March 2024

First the service: it is impeccable. simply perfect. Second, the level of attention to details is really surprising. Everything is so tasteful, and of excellent quality. bedroom furniture, the pool beds, every chair and sofa in the lobbies... Everything! Breakfast was very good. Lots of options. everything is fresh. We also had dinner at Ninive which was also very good. Highly recommended. Would definitely come back.

Stayed in March 2024

Adult pool could be more separated and private from the others.

Love the hotel deco and the staff were really helpful and kind. Special thanks to Marc from the pool area, always remembered our names and preferences.

Stayed in March 2024

I didn't like the fact I only stayed for one night. Otherwise, this place is perfection.

Regular visitor here. Exceptional hotel, beautiful location, amazing staff. Every staff member is outstandingly friendly, polite and hospitable. The services and attentiveness are the best I've seen in Dubai. Great place for solo travellers, or like us, families with young children. My 3 year old daughter loves it here. This is a really special place and I would highly advise anyone looking for a break, to visit Bab Al Shams. Probably the best resort in the UAE and Middle East. I will be back for sure. Thank you to all the wonderful staff for making our short stay special, as usual.

Stayed in March 2024