Very organic beautiful hotel with perfect location. Fantastic friendly service Great breakfast Top place

Stayed in May 2024

Nothing…

The location is absolutely fantastic. Close to Green park and its underground station. As well as London’s busy shopping district and restaurants. The entire concept of the hotel is brilliant. Shout out to all the fantastic staff, with a special mention to Roxana, for their attentiveness and attention to detail.

Stayed in May 2024

Nothing

It was just an amazing atmosphere and the building was just stunning. The room, the walls, the decor was themed so well and the finish was marvellous. The waiters and the porters awaited at the door everyday, welcoming you back into the hotel, and the front desk and concierge were so helpful and brilliant in providing us a fantastic stay. The sustainable theme of nature and plants was such a matching backdrop for the hotel and the rooms and everything in between. It was cosy but it felt modern as well and the room design was brilliant. Having a restaurant and cafe in the lobby and the plants and greenery all around, it really isn’t something you should miss. The location was even better than the hotel itself. Located I think 30seconds walk from Green Park station, connecting 3 important tube lines, it is so accessible and easy for travelers and for work. Everything about the place was beautiful and it was a memory that would stay with you forever. Coming to London and having the best time of your life, would not be possible without 1 Hotel Mayfair, and the comfort of return to a home every night, it really was magical. Thank you to all the crew, porters and staff for the stay, it was an experience that none other could match.

Stayed in April 2024

It’s Mayfair prices :)

New, vibe, location is amazing, gym, spa, all top class.

Stayed in April 2024

Everything was exceptional no bad reviews

The most beautiful hotel ever, clean, elegant, peaceful, wonderful staff

Stayed in April 2024

Nothing

Everything

Stayed in April 2024

Occasional difficulties with noise.

The breakfast was phenomenal, as was the staff.

Stayed in February 2024

Considering the price of the rooms, it would expect that the breakfast is included.

Amazing location, very polite and responsive staff, beautiful aesthetics and super comfortable and clean rooms! We very much appreciated the attention to details (e.g. slippers, bathrobes, beauty products, welcome and Easter gifts), the comfortable beds and the 24/7 room service. Elegance and hospitality at their best!

Stayed in April 2024

The only constructive criticism for the entire stay was that the burger from room service was poorly presented and not the best for the price of £39.99. I’m happy spending large amounts of money on food if I feel it’s worth it. This unfortunately didn’t feel worth it. Everything is was exceptional.

The quality of the finish on the interior of this hotel is some of the finest I have seen and I have stayed in many five star resorts around the world. The zen like style and the use of real plants all around the hotel including 4 in the room is beautiful. The staff are amazing. The attention to detail and thought that have gone into the design of the rooms and the amenities on offer are exceptional.

Stayed in April 2024

the drainage smell in the bathroom

everything

Stayed in March 2024

Bathroom a bit small

All of it really

Stayed in March 2024

Nothing

The location, room details and decor

Stayed in March 2024

Just a wonderful atmosphere Exceptional staff

Stayed in March 2024

I used to stay there all the time when it was the Holiday Inn because of the location. This is my first time at this hotel as it is now. It’s wonderful. A little dark in the lobby where the couches are - but a great place to stay.

Stayed in February 2024

Room wasn’t huge but it was one of the nicer hotels over ever been in.

Environmentally focused and beautiful interiors. Staff were truly outstanding. Design is outstanding.

Stayed in March 2024

The wifi connection wasn't great

The location of the hotel is fantastic, the design is great and the staff very friendly

Stayed in February 2024

The flaws in the design of the bathroom

The contemporary concept with low luxury and eco friendliness, the location and the attention

Stayed in February 2024

Fantastic gym facilities. The room is very clean with a comfortable bed and luxurious bathroom.

Stayed in January 2024

Rooms small, no outlet in bathroom

Men at entry very helpful. Bar was fun but disappointing it was 21+ so we had to eat elsewhere and without our kids

Stayed in February 2024

TV didn’t work properly. Expect a few complementary drinks and snacks in a room at this price instead of a shop

Food was nice, decor is great. Staff fantastic

Stayed in February 2024

nothing i love it

every thing is excellent

Stayed in February 2024

I had only a small breakfast but the coffee bar was an added help as i didn’t want to sit down for breakfast but take my coffee in the go

Stayed in February 2024

Showe path had a problem . Small rooms . Small windows .

Location is the best . New furniture Very nice staff . Thanks a lot for Miss Daria at reception for her outstanding support and help . Good coffee !

Stayed in February 2024

The Staff & the service was amazing.. i spent 6 days here and they was very helpful, they are always there to support you. You leave at the morning with a smile & you come back with a smile.

Stayed in February 2024