The bed was hard. The Premier Inn was superior. The only selection of fruit was two small bruised pears. No apples or bananas etc....not what Id expect from the Hilton. The rest of the breakfast was only equal to the Premier Inn which was half the price. Dry hard bacon, greasy eggs, mini croissants which were dry. Id expect fresh croissant and and table service, not help yourself for £180/night, when next door you have Premier Inn at £70/night. Also, they charged £10 for parking each night. Premier Inn is free. I won't be returning.

Bar and entertainment.

Stayed in April 2024

To be charged £10 to park the car that transported you to the hotel is unreasonable.

Stayed in April 2024

The mattress at Hilton Garden Inns could be more comfortable.

Excellent staff, lovely restaurant and food. Room was clean and spacious.

Stayed in April 2024

Dining area a little basic in its furnishings.

Good size room and bathroom

Stayed in April 2024

this cannot be corrected but should be mentioned: the step to get in or out the shower, can be harmful.

facilities ok Staff ok

Stayed in April 2024

I wasn't aware that there would be an additional £9 charge for parking and when I booked on Booking.com it didn't say there would be an additional charge for the dog of £20.

Room was really lovely and great to be downstairs when you have a dog. Loved the dog bed and bowls as well really thoughtful.

Stayed in April 2024

Biscuits with drinks in room

Breakfast was good, staff were excellent and room basic but clean and modern

Stayed in April 2024

Not sure why we were allotted a disability room? While spacious, we did not lie the wet room bathroom, nor the very low and hard bed. Sorry.

Most of the services and staff were absolutely fine and would be happy to use the hotel again.

Stayed in April 2024

Food temperature.

Breakfast selection good but could have been hotter. Buffet style, so food cools down quickly. Evening dinner from restaurant menu very good. Evening dinner from buffet good selection but same problem as breakfast, cools quickly. Plates aren't heated.

Stayed in April 2024

I really enjoyed the breakfast :)

Stayed in March 2024

Great breakfast. Lots of choice. Good quality food. Attentive polite staff. Very clean.

Stayed in April 2024

Floor in room extremely squeaky! Mattress was very hard too. Think room is looking a little tired now.

Staff very friendly. Excellent breakfast and enjoyed our evening meal too.

Stayed in April 2024

Nothing

Location

Stayed in March 2024

Great location, staff friendly and helpful. Our room was amazing... Not sure if we'd been given an upgrade as it was huge! Breakfast was great with good gf options, I love that you can make your own waffles 😁

Stayed in March 2024

Key didn’t work; breakfast not cheap but good quality

Location

Stayed in March 2024

Parking included would have been better ( even if they just made the room £10 more per night) psychologically, its never nice to have to pay for an "add-on" when you get check in / out somewhere.

Very comfortable clean rooms with lots of space for relaxing, including a desk, coffee table and comfy chair. Bathroom had everything that was needed, and again was clean. There's a spacious entrance to the hotel, and it has a nice vibe to it. a few people milling about, and a snack bar and some comfy chairs.

Stayed in December 2023

£10 per night car park fee

Enjoyed the Gym - added bonus

Stayed in March 2024

The hotel was very clean the staff were friendly. And the food was good

Stayed in March 2024

Bed was a little too firm and the pillows were hit and miss, I had to have 3 pillows to even feel like I had any and my husband’s was like brick!

Clean, tidy. Breakfast was lovely

Stayed in March 2024

The cooked breakfast was a bit "greasy spoon".

The staff were very helpful. The hotel was very pleasant and it's facilities and dining good. It was a convenient location for Oxford.

Stayed in February 2024

Think duvet and only 2 pillows

Good size room/bed. Clean and newly furnished

Stayed in March 2024

Pillows were flat and quilt was thin. There was a party that was very loud in our room we could actually hear the lyrics. Unfortunately didn’t sleep well. We had 2 pints of Diet Coke which cost £4 each. Which is very expensive for soft drinks. When you can buy a can in the shop for £1 which we didn’t realise until after.

Staff were polite and friendly place is very clean.

Stayed in March 2024

My room was cold. I couldn’t increase the temperature. On Saturday night there was a live band playing below my room till quite late. There is an absurd cut out of Jeremy Clarkson in the lobby where the lobby shop sells some of his merchandise. I believe him to be a misogynistic anti environmentalist and I object to his presence in any form in a hotel where I stay.

Hotel was clean and fairly comfortable

Stayed in March 2024

Would have liked more variety in the shop.

Stayed in February 2024