7 Empire Terrace, Douglas, IM2 4LE, United Kingdom
#2 of 21 hotels in Douglas
Guests' ChoiceBased on 139 hotel reviews
9.0Cleanliness
9.3
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.7
Value for money
9.2
Free WiFi
9.0
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End of dialog contentReviewed: 28 October 2021
Syed
United KingdomNot applicable
Not applicable
Stayed in October 2021
Reviewed: 28 October 2021
Michael
United KingdomNothing to dislike.
Staff could not do enough for us. Let us into the room early after an overnight ferry journey. Sorted an extra night, with no fuss, when our return ferry was cancelled. Absolutely brilliant service.
Stayed in October 2021
Reviewed: 23 October 2021
Christopher
United KingdomBed bit uncomfortable
Excellent selection
Stayed in October 2021
Reviewed: 31 March 2024
Jan
United KingdomToo hot turned radiator off but couldn’t open any windows it was like being in a sauna
The staff were amazing
Stayed in March 2024
Reviewed: 4 March 2024
Vaughan
United KingdomThe bed was quite firm, which I suppose is more down to personal preference. I could hear a lot at night but again that’s to be expected with an older building.
Staff were lovely, I liked the cosy feel of the place and while I didn’t have any requests, I felt that they would be met without any problems. The room was nice, with everything I’d need for a short stay. Wi-fi was excellent.
Stayed in March 2024
Reviewed: 9 August 2023
James
United KingdomNot me but steps to restaurant was missed by a resident difficult to highlight.Room was comfy and airy but could do with refresh carpet paintwork wall paper etc
Really good shower managed to park quite close breakfast was excellent loads of choice about 10 minute walk into main Douglas centre excellent base
Stayed in August 2023
Reviewed: 8 August 2023
Meghan
United KingdomOur room was right next to the fan from the kitchen so it was very loud from 6am.
Staff were fantastic ! Extremely accommodating for my young family. Always there to help with a smile.
Stayed in August 2023
Reviewed: 27 October 2022
Degur
IndiaThe bath room was not good the shower did not mix cold and hot water. The check out time was 10.30am. They told us to check out before 10if possible
The location was good and the rooms were clean. The breakfast was fine.
Stayed in October 2022
Reviewed: 20 August 2022
Orla
IrelandOld building with very narrow corridors and stairwells which felt a little claustrophobic. One of the windows in our room didn't open and on a summer's night it felt uncomfortably warm.
Staff were very friendly and accommodating. Good location just off the promenade. Decent breakfast.
Stayed in August 2022
Reviewed: 22 May 2022
Norman
United KingdomThere was a bad smell in the bathroom that wouldn't go away we had to keep the door closed so the smell wouldn't be so bad in the bedroom. And you couldn't open a window in the bathroom.
The location the staff were lovely. Value for money.
Stayed in April 2022
Reviewed: 20 April 2022
Vijay
IndiaPositives: Staff friendly and nice. Close to Douglas beach which is perfect for us. There is nice coffee machine in the bar area if you like to have cappuccino etc...and its free which is nice offer. Bathroom small but the water pressure in standing shower is AMAZING. Down side is the height of the shower. I am 5.7" and i had to bend down to take shower. If you are 6 foot plus then good luck!! Negatives: Rooms are old, dated and has an unpleasant smell that hits you when you enter the room. Furniture is old but well maintained. TV is tiny and ancient. Didnt even feel like turning it on. Big draw back is parking which is on the street and on an uphill. My car got scratched badly on one side by another car as they drove pass i think. If you want your car safe i recommend you park some where away from the hotel and not uphill. Bed is uncomfortable as they are two single beds pushed together and one side of the bed has dip in the middle. Didnt get much sleep at all and felt tired all day as we had a busy day planned being a tourist.
Stayed in April 2022
Reviewed: 3 November 2023
Anonymous
United KingdomEverything was perfect down to the last detail
Stayed in November 2023
Reviewed: 15 August 2023
Anonymous
AustraliaEverything was very good.
Very clean and well maintained . Staff were always very friendly, helpful and professional .
Stayed in August 2023
Reviewed: 4 April 2023
Anonymous
United Kingdomthe people were so nice 👍
brilliant 👍
Stayed in April 2023
Reviewed: 2 April 2023
Anonymous
Irelandthe location was excellent. very central to shop street in Douglas.The staff were pleasant and helpful at all times . The rooms were bigger than expected and definitely worth every dime! would recommend this hotel to my friends 😊 oh and there’s a coffee machine at the entrance!
Stayed in March 2023
Reviewed: 24 April 2024
Deirdre
IrelandThere are no comments available for this review
Stayed in March 2024
Reviewed: 31 March 2024
David
New ZealandThere are no comments available for this review
Stayed in March 2024
Reviewed: 24 March 2024
Gw
Isle of ManThere are no comments available for this review
Stayed in March 2024
Reviewed: 6 March 2024
Matthew
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 5 March 2024
Daniel
United KingdomThere are no comments available for this review
Stayed in March 2024
Reviewed: 3 March 2024
Güneş
SlovakiaThere are no comments available for this review
Stayed in February 2024
Reviewed: 19 February 2024
Sean
United KingdomThere are no comments available for this review
Stayed in February 2024
Reviewed: 4 February 2024
Anna
Isle of ManThere are no comments available for this review
Stayed in February 2024
Reviewed: 14 December 2023
Claire
United KingdomThere are no comments available for this review
Stayed in October 2023
Reviewed: 28 November 2023
Matthew
Isle of ManThere are no comments available for this review
Stayed in November 2023
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