7 Empire Terrace, Douglas, IM2 4LE, United Kingdom
#2 of 20 hotels in Douglas
Guests' ChoiceBased on 139 hotel reviews
9.0Cleanliness
9.3
Comfort
9.0
Location
9.0
Facilities
8.9
Staff
9.7
Value for money
9.2
Free WiFi
9.0
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End of dialog contentReviewed: 10 May 2024
Julian
United KingdomThe staff were very friendly and welcoming, providing exceptional service. Made me feel at home away from home.
Stayed in May 2024
Reviewed: 6 April 2024
Samer
United KingdomThe sound insulation is not the best. My room had no view.
Clean spacious rooms and helpful staff. Good location. Nice bed and free coffee from a proper coffee machine
Stayed in April 2024
Reviewed: 1 April 2024
Anthia
United Kingdomi could not faut this hotel at all, it was perfect .
well.... i couldnt wait to leave a review on this hotel as the experience i had was amazing ! when i arrived i was met with a warm welcome, check in was a breeze . my room was lovely and clean and the bed was really comfy, hot drinks available 247 in the room and downstairs , and the breakfast was cooked to perfection! all the staff were lovely , kylie the woman on reception was hand on heart one of the loveliest people i have ever met, the location was perfect , 1 minute walk to the beach and a short walk to town , this hotel is great to stay at and also great value for money .
Stayed in March 2024
Reviewed: 30 March 2024
James
United KingdomThe heating came on during the night and my room was very hot by morning. Don’t think this applies to all rooms no
The location is good and the staff are exceptional.
Stayed in March 2024
Reviewed: 30 March 2024
Stewart
United KingdomCannot think of anything that I didn't like.
Such a nice place to stay. Staff are so friendly and helpful, nothing is too much trouble. Food is fantastic. A refreshing change from the corporate blandness of chain hotels.
Stayed in March 2024
Reviewed: 21 March 2024
Geea
United KingdomLocation, cleanliness, facilities, staff
Stayed in March 2024
Reviewed: 18 March 2024
Neil
United KingdomN/A
Wonderfully friendly staff.
Stayed in February 2024
Reviewed: 4 March 2024
Leo
United KingdomThe heating was on full whack so my room was boiling. I had to sleep with the windows open in early March!
Very easy check in and check out. Spotless room. No complaints for the price.
Stayed in March 2024
Reviewed: 3 March 2024
Casson
United KingdomThe staff were so nice and very accommodating.
Stayed in March 2024
Reviewed: 3 March 2024
Stephen
United Kingdomnothing really for the price
Room was large clean comfortable but most of all the staff were friendly and helpful, would defiantly stay again.
Stayed in March 2024
Reviewed: 19 February 2024
John
United KingdomThe staff were very friendly and welcoming and the breakfast (buffet style) was plentiful and excellent in quality
Stayed in February 2024
Reviewed: 19 February 2024
Philip
United KingdomNothing
Everything Breakfast 10/10 Staff ✅
Stayed in February 2024
Reviewed: 19 February 2024
Deirdre
IrelandNo comments.
It was all lovely. The staff were brilliant, everyone was friendly and the breakfast was fabulous. I will stay again 100%. I would highly recommend this hotel.
Stayed in February 2024
Reviewed: 18 February 2024
Philip
United KingdomEverything good
Excellent all round Breakfast 10/10
Stayed in February 2024
Reviewed: 17 February 2024
Simon
United KingdomThe staff
This is one of the best hotels I’ve stayed , staff are amazing on every level , I give it 5 stars ,
Stayed in February 2024
Reviewed: 15 February 2024
Aodh
IrelandHaving to leave.
Stayed in February 2024
Reviewed: 14 February 2024
Sally
United KingdomNothing
It was amazing, in every way If I could give them 10 stars I would for sure
Stayed in February 2024
Reviewed: 8 February 2024
Graham
United KingdomWindow in my room wouldn't open, but wasn't a major issue
Excellent breakfast and service. Thank you
Stayed in February 2024
Reviewed: 5 February 2024
Kevin
United KingdomEverything staff were great and rooms no faults definitely stay again
Stayed in February 2024
Reviewed: 2 December 2023
Neil
United KingdomWelcoming staff and clean, well equipped rooms.
Excellent quality, Very good selection
Stayed in November 2023
Reviewed: 27 November 2023
Sotiria
IrelandEverything was great! The highlight of this hotel was the staff, super polite and kind ladies! I would definitely visit again!
Stayed in November 2023
Reviewed: 24 November 2023
Regan
United KingdomNothing
friendly staff and clean hotel
Stayed in November 2023
Reviewed: 11 November 2023
David
United KingdomThe only thing is the heating times out sometimes. Staff on reception will reset it if you ask them though.
Very nice breakfast, friendly staff and ideal location for me. The room and shower area were very spacious. .Definitely would stay again.
Stayed in November 2023
Reviewed: 10 November 2023
Paul
United KingdomNothing
Very clean
Stayed in November 2023
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