There is no Aral between rooms If any other room cocks u can smell it

Good stuff Good apartment

Stayed in May 2024

Nothing of note

Convenient location, style, cleanliness, space

Stayed in March 2024

Manager was not very helpful in room change. The hotel shares manager with hotel next door. The manager was not helpful until I was ready to leave and then she started to find me a room that was not in the basement.

Great location. Spacious room. That’s it.

Stayed in February 2024

Was EXTREMELY COLD in the property and they couldn’t fix it, there was NO HEATING (bear in mind it was January). Very HOSTILE feeling of the apartment

Close to the tube and friendly staff

Stayed in January 2024

Nothing to comment on.

Location is great, the apartment very big and airy, all very clean.

Stayed in January 2024

My room was at basement and I could feel the cold air coming in through the bathroom’s window. The technician came to sealed it tightly after I complained. The last night before I checked out, I saw a few tiny short hairs on my newly changed bedsheets. But I didn’t asked them to change as it was quite late at night when I realised it. Before I checked out the next day, I told the reception and he and the housekeeper apologised. Overall, quite alright.

Very good location. It is only 5 minutes walk to Gloucester Road station. 4 minutes walk to Waitrose (supermarket) if you decide to cook some meals for yourself. Oven, stove, dishwasher, washing machine/dryer and heater all work well. It is also very near to Hyde Park. The location is quiet and you feel safe.

Stayed in January 2024

Maybe softer mattress

Staff very friendly and polite very helpful Dimitri was great Very clean apartment very central to underground and buses lots of shops around overall very nice stay

Stayed in January 2024

Location is superb. Kensington is a beautiful neighbourhood and there is about 20min walk to Harrods, 10min walk to the Natural history museum and 2-3minute walk to the Underground at Gloucester Road. This was the second time staying at Ashburn Court Apartments. This time we got an upgrade from studio to a nice a big apartment. It was very clean (as before as well). It was a bit worn and soon it is time for some restorations. The staff was very friendly and helping. We were received with a smile and were also able to keep our luggage after checkout until our flight at the facility. - We recommend.

Stayed in November 2023

The apartment servicing is every two days and seemed a little inconsistent to us, the last schedule day of service was clearly a rush job for example, where towels and toiletries were not properly replenished That said, it was not terrible, and rectified quickly, just an area of improvement for the property to to keep building on.

The location and proximity to London Underground was great. The apartment was clean with good facilities available to the apartment The property was quiet also .

Stayed in January 2024

I was pleasantly surprised by the size, the fittings and facilities at the apartment The staff were welcoming and friendly and I felt very safe to stay alone

Stayed in December 2023

Nil.

Proximity to public transportation. Very friendly staff. Good ambience. Quiet neighborhood.

Stayed in November 2023

Apartment size is good for a family of 6, realty nice hospitality.

Stayed in October 2023

nothing

everything

Stayed in October 2023

Not a great range of cooking utensils but managed to have ready made meals from Waitrose so not a big issue.

Close to Sainsbury’s and Waitrose supermarket. Close to underground station and after a big day of sightseeing, the walk from the underground was short so easy to get back and relax. Also enjoyed restaurants in local area. Staff very friendly and helpful.

Stayed in September 2023

If I had to nitpick, neighbours walking up and down the stairs can be heard but honestly that's just being fussy since they are not making a din all day.

The location is about 5 minutes from Gloucester Road station, which was very manageable even with a toddler. Waitrose and Sainsbury within walking distance. Major sites of interest (e.g. museums) is about 15 minutes walk away. I liked that the apartment had the essentials that you'd need to stay in an apartment. There was soap, dishwashing sponge, dishwashing soap, laundry pods and I never knew how crucial it is to have a washer/ dryer machine for a trip with a toddler until this trip. Additional towels can be requested and the room is cleaned on alternate days. Staff were all polite and professional. We stayed 1 full week across 2 bookings and it was a really comfortable stay. You do need to climb stairs for the second floor unit (where we stayed but it's a short flight) and the staff on-site assisted with the luggage.

Stayed in September 2023

The payment in advance

The apartment is spacious

Stayed in September 2023

The only small issue was the washer/dryer, there were no instructions and the particular one in the studio might need servicing as it was very noisy and didn’t dry a medium load of clothes in 1hr45m.

Good location and facilities available

Stayed in July 2023

cooking smell on entering building was a bit off putting

good location and clean. helpful and friendly staff

Stayed in April 2023

It was an apartment which was great but no milk or a shower cap. A fruit basket on the table with no fruit.

N/A

Stayed in April 2023

Can’t open windows

Location, cleanliness, spacious

Stayed in February 2023

On entry, the apartment was extremely cold, and it took most of the evening and night to warm up. This may be in part be due to the apartment being in the basement, although by the second day it had warmed up. The tiled floor is very attractive, although very cold on bare feet, say for night-time visits. The bathroom was exceptionally cold and remained so for the four-day stay. There are two high up single-glazed windows in the bathroom, which face an entry, and some sort of foam and secondary glazing could have been used to retain the heat.

Excellent reception and welcome, with good knowledge of the surrounding area. The apartment was set out to a high standard, and well equipped with everything needed for in-house catering and a comfy stay. There are three supermarkets nearby, with Waitrose being on the way from Grosvenor Street underground! Also, there are plenty of places to eat, off the main road, towards Earls Court area. The bed was comfy, as was the sofa, and there was plenty of lighting. Whilst we were below ground in a basement apartment, it was possible to see people on the street and the sky. Staff, including the facilities person in the basement, were excellent and were able to provide advice and assistance.

Stayed in January 2023

my room was a little too noisy due to loud neighbors and outside conversations.

convenience and comfort - close to tube and stores - liked that the towels and sheets changed every other day.

Stayed in October 2022

Bathroom is quite small.

Great location, close to shopping and good restaurants. The apartment is well equipped. Close to tube station.

Stayed in December 2022

mattress of the bed

the location-internet-good facilities in the apartment-cleanliness

Stayed in December 2022