Restaurant food was not that standard, what we wee hopping

Stayed in April 2024

Although the waiting on staff are attentive I felt like I was being watched like a hawk, literally hadn’t swallowed my last bite of breakfast before the plate was whisked away 😂

Location

Stayed in April 2024

Cleanliness friendly good location close to beach and family entertainment and shops

Exceptional high quality very clean well presented from the first impression on arrival I was very happy very polite staff well presented nothing was too much trouble for them we were even given an upgrade without asking on arrival very impressed with rooms very clean fresh bedding and towels every day teas and coffee refilled breakfast and evening meals first class food can’t fault in any way and not over priced

Stayed in April 2024

The only thing I didn't really like was the fact we had to go home!

The room was Ideal for me and my son, the staff were friendly and were absolutely pristine at all times. The location was perfect for us close to the pleasure beach and the sandcastle water park. Breakfast was spot on too, all fresh and laid out buffet style. Great selection from full English to pastries yoghurt and fruits...if you went a bit heavy the night before, then drink coffee till half ten...it really was great! Thanks to all the staff who made us feel welcome from the get-go to the very end! 10/10. We will definitely be back

Stayed in April 2024

I love all the friendly staff.

Stayed in April 2024

the view was great my lad loved it. the friendly staff the service was great 👍 breakfast was brilliant best breakfast I have had from any hotels I have stayed at before 👍

Stayed in April 2024

Waiting staff were too eager to clean our table, we got coffee and orange juice, I had only had 2 sips off coffee and we went up to get our food and when we came back to our table, our coffee and our orange juice were away, and the table cleaned off for the next guest and we hadn't even started ours yet and this happened twice or two different occasions

Very clean, was upgraded which was very nice to a family room, it was really nice 😊

Stayed in April 2024

Food, ribeyed steak was called 10oz which it probley was but 5oz was fat not good at all , couldn't have sirloin has they had none. Breakfast all quality products but only just warm and am afraid I can't eat just warm food .

Almost everything rooms great Bar and staff great , restaurant lovely THE vegetable soup was best i have ever had. Parking brilliant especially for blackpool. Everything in the room you might need, and very clean .

Stayed in April 2024

Noise of rollercoaster

Friendly

Stayed in March 2024

Couldn't fault it, definitely stay here again.

Staff were friendly and welcoming, room was clean and spacious, with comfortable beds. Lovely hot food at breakfast, plenty of choice for everyone, nothing was ever empty.

Stayed in April 2024

Only one lounge chair in a double room. Felt rushed during breakfast by staff hovering to clear up tables. Was told before our stay that we would get advance price for park tickets but had to pay full price.

Friendly and happy staff. Very welcoming environment. Comfortable and spacious room. Will definitely stay again.

Stayed in April 2024

Nothing

Very good

Stayed in April 2024

Nothing could have been any better it was fantastic

The breakfast was delicious great portion size also the beds were also so comfy and the room itself was very large … perfect

Stayed in April 2024

Cannot think of anything all went well

The area, easy access for transport, lovely hotel, room & breakfast & meals in the hotel very nice & a good price

Stayed in April 2024

I can't think of anything.

We loved the room with a great view of the fair.

Stayed in April 2024

Fantastic hotel. Great rooms. Very friendly staff. Clean. Amazing food. Well recommend.

Stayed in April 2024

Location was good with excellent transport options right across the road

Lovely hotel, really friendly staff, nice and clean and the breakfast was great

Stayed in April 2024

It had everything we needed for our family break. The waterpark was a 10 min walk and the VIP entrance to pleasure beach was fantastic! We pre booked our tickets online and our tickets were printed and waiting for us the next morning. The staff went above and beyond to make our stay enjoyable. They were so professional and welcoming. The tram service was fantastic, we saw the whole of blackpool!

Stayed in April 2024

I was a little bit disappointed with the fact that you are charged 18 pounds to park your car at it belongs to the hotel , when really residences should not have to pay. With most hotels in Blackpool that we have stayed previous this was complimentary. Given the hotel charge average rates which are quite a bit more expensive to some hotels it’s not very good.

It was very close to everything. It was clean and the staff where very accommodating and friendly. The breakfast was very nice and the girl that looked after us in the morning breakfast room was fantastic and a credit to the hotel.

Stayed in March 2024

The drinks was very expensive so couldn’t sit and have a couple of drinks At breakfast there was no mushrooms or grilled tomatoes which I like with a full English

It had a lovely room, very big bed and comfy and staff was very welcoming

Stayed in March 2024

The mattress was too soft and I had to sleep on the floor.

Nice clean hotel with nice staff

Stayed in April 2024

Staff all amazing, great sized family room with seperate TV’s in kids area

Stayed in April 2024

Having to leave 😞

Myself and my 9 yr old son had our 2nd stay here and it was first class all over! The lovely staff are so welcoming, friendly and chat away to my son. The hotel is beautiful, bright, 5 star comfort and the food is superb!!! Again, they gave us a fabulous park view for my son!!!

Stayed in April 2024

Had to book dinner and breakfast. There was no waiting for food, at either time. Suited us perfectly.

Stayed in April 2024