Reviews of The Bridge Hotel 3 stars
Bridge Road, Chertsey, KT16 8JZ, United Kingdom
#4 of 10 hotels in Chertsey
Guests' ChoiceReview score
Based on 1635 hotel reviews
8.0Score breakdown
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Cleanliness
8.4
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Comfort
8.4
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Location
8.9
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Facilities
8.2
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Staff
8.8
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Value for money
8.0
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Free WiFi
7.6
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Reviewed: 23 April 2024
Mark
United Kingdom32 reviews2 helpful votes8.0“For the price a good night sleep in a good location right on the river”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
The property feels a little 'tired' and coffee wasn't really drinkable
Good size room with all facilities you would expect.
Stayed in April 2024
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Reviewed: 22 April 2024
Gabriele
United Kingdom1 review8.0“Short but sweet!”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The only area of improvement I would say is the breakfast was dry and cold, waited 25 minutes for it to arrive.
Beautiful and cosy rooms, staff were fantastic. Dinner was great apart from starters coming after main dishes.
Stayed in April 2024
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Reviewed: 22 April 2024
Robert
United Kingdom5 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted via mobile
As an ale drinker there was not much choice. What was on was ok.
The staff are very friendly and helpful, and the facilities are very good. We enjoyed the evening meal as well.
Stayed in April 2024
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Reviewed: 20 April 2024
Emma
United Kingdom2 reviews7.0Good- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The breakfast was awful and cold. Waited15 mins to boom in
Nice setting
Stayed in March 2024
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Reviewed: 18 April 2024
David
United Kingdom51 reviews1 helpful vote9.0Superb- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Great location, nice room, good food.
Stayed in April 2024
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Reviewed: 18 April 2024
Morag
United Kingdom3 reviews2 helpful votes8.0“The location and rooms were great but furniture in public areas needs an update.”- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Service at breakfast was very slow. Some of the tables had food debris in the gaps between the rustic effect planks. Quite a few chairs were threadbare and/or dirty.
The rooms were clean, nicely decorated and furnished and we had great views. The restaurant had a good menu and the food was of a good standard.
Stayed in April 2024
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Reviewed: 14 April 2024
Lara
United Kingdom6 reviews7.0“Lovely location, beautiful view.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Shower was leaking through the night and signal on our bedroom tele kept cutting out.
Beautiful decor and river view.
Stayed in April 2024
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Reviewed: 9 April 2024
Susan
United Kingdom1 review8.0“Comfortable, convenient for purpose of our trip, but expensive in comparison”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Shower extremely slippery !. Wi-Fi in room erratic. Lift very old & needs upgrade, also used as the service lift, for cages of laundry, so unable to get, straight away.
We didn’t have any meals at the hotel. Beds comfy. Shower toiletries were lovely. Ability to open window & adjust heating was welcomed.
Stayed in April 2024
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Reviewed: 6 April 2024
Joss
United Kingdom13 reviews9.0“Very well priced and delivers excellent value for money. FoH staff we’re great. No compaints what so ever.”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Always been a fan of the bar, and the food (both breakfast and dinner) was amazing!!
Stayed in April 2024
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Reviewed: 6 April 2024
John
United Kingdom19 reviews1 helpful vote9.0“Great location for Brooklands, great value for money”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
Nothing of note, will look for more 'Youngs Stays' in the future.
The location for Brooklands was perfect, all at an attractive price, we ate at the pub in the evening, again the prices were good. It was within £10 of the local Premier Inn and in a different league.
Stayed in March 2024
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Reviewed: 1 April 2024
Matthew
United Kingdom2 reviews9.0Superb- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Access to car park not explained pre 7am
Superb room, view, comfort, brekky. The price was excellent. One of the best places I've stayed
Stayed in March 2024
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Reviewed: 29 March 2024
Tracy
United Kingdom7 reviews8.0“Relaxing and clean except TV kept loosing signal after getting staff to sort ended up sorting it ourselves”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
- • Submitted via mobile
Food wasn’t brilliant. Hollandaise looked more like nacho cheese and Battered fish in sandwich was cold
Very clean
Stayed in March 2024
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Reviewed: 28 March 2024
Gary
United Kingdom2 reviews8.0“Great Hotel perfect place to stay when working in the area”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Personally not keen on the evening menu,
Lovely clean rooms, friendly staff,
Stayed in March 2024
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Reviewed: 28 March 2024
Sally
United Kingdom157 reviews12 helpful votes9.0“Excellent hotel, great staff and location”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 1 night
The room was lovely, overlooking the river. Handy to have a lift as my husband has mobility issues. Disabled parking is very close to the hotel entrance. Dinner and breakfast next morning were all good.
Stayed in March 2024
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Reviewed: 27 March 2024
Sue
United Kingdom2 reviews8.0“Great location - beautiful comfortable room freshly updated.”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Couple of things to feedback on during my stay: When I went down for dinner the female behind the bar struggled with the English language. I ordered 1 drink - another arrived which wasn’t what o ordered. I then proceeded to order a main course only from the menu (fishcakes) to be told by the same individual there was none left at such an early hour of the evening - when a young chap stepped in and confirmed it was available. It was awfully confusing when placing a simple drinks and food order as a single female travelling alone at 6.45pm When checking out on my departure I opened the curtains to open my window to find a latex glove on the floor behind the closed curtain which was a little unpleasant at 6.30am.
The welcoming chap on reception made me feel welcome on arrival (female business traveller).
Stayed in March 2024
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Reviewed: 27 March 2024
Michael
United Kingdom7 reviews9.0“Will be a regular”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
Nice clean rooms, good parking and breakfast.
Stayed in February 2024
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Reviewed: 23 March 2024
Paul
United Kingdom6 reviews4 helpful votes8.0Very good- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
Very poor Wi Fi Most of the statutory Fire Doors wedges open! Clearly in contravention of Fire Regulations
Room was a good size. Nice bathroom and toiletries
Stayed in March 2024
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Reviewed: 22 March 2024
Tiffany
United Kingdom4 reviews9.0“Comfy, relaxing atmosphere. Friendly service.”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
Faulty shower - Rm 111. Reported it to reception on check out. Think it will be resolved.
Warm welcome. Cosy atmosphere. Good parking. Didn't et there this time but the food looked good.
Stayed in March 2024
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Reviewed: 21 March 2024
Joyious
United Kingdom47 reviews1 helpful vote9.0“great location”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 3 nights
nothing
breakfast was excellent, Good quality ingredients.
Stayed in March 2024
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Reviewed: 20 March 2024
Michaela
United Kingdom3 reviews8.0“A nice stay for business travel for one night”- • Business trip
- • Group
- • Superior Double Room
- • Stayed 1 night
No SKY signal. Breakfast service
three of us had three separate supposedly identical rooms and the facilities seemed to vary greatly
Stayed in February 2024
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Reviewed: 11 March 2024
Ian
United Kingdom7 reviews7.0“Lovely hotel but must get better internet connection”- • Leisure trip
- • Couple
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Internet was very weak poor and television connection poor with channels not loading
Style of the hotel - food very good
Stayed in March 2024
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Reviewed: 10 March 2024
Sarah
United Kingdom4 reviews8.0Very good- • Leisure trip
- • Family with young children
- • Superior Double Room
- • Stayed 1 night
- • Submitted via mobile
The lighting in the rooms did not have any option to shine a light on the coffee making area, which was dodgey when tipping a kettle of hot water. The bar food was good. However the menu gave one price for each meal. However, the actual bill showed the prices to be anything from 50p to £1.50 more. And any table of 4 had a 12½ % service charge. A food bill/receipt was not given to me until after the bill had been pd, we then saw the price differences and the service charge. The bar/restaurant staff were not helpful in answering these quieries.
The renovations of the Bridge Hotel are lovely, the rooms are clean, well decorated and functional
Stayed in March 2024
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Reviewed: 4 March 2024
Sarah
United Kingdom2 reviews8.0Very good- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 1 night
Dinner was average had a burger which was literally a burger and few chips - no salad or finishing off touches, a bit average to be honest
all good
Stayed in February 2024
-
Reviewed: 28 February 2024
Debbie
United Kingdom5 reviews9.0“Will definitely stay again but eat elsewhere”- • Business trip
- • Solo traveller
- • Superior Double Room
- • Stayed 2 nights
- • Submitted via mobile
Food is pricey and not great quality
Recently refurbished comfortable and high standard rooms
Stayed in February 2024
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