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Reviews of Bracken Hide Hotel 4 stars

Struan Road, Portree, IV51 9EG, United Kingdom

#10 of 15 hotels in Portree

Guests' Choice

Review score

Based on 93 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.6

  • Comfort

    8.5

  • Location

    8.8

  • Facilities

    8.2

  • Staff

    8.5

  • Value for money

    7.0

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Showing 1 – 25

  • Reviewed: 24 May 2024

    9.0
    You can connect very close with nature during your stay here.
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 2 nights
    • Submitted via mobile

    The room is small,however that’s what was clearly advertised.The place in an around the property can have some work done to make it look a little better.

    Scottish breakfast was superb,lip smacking good.The stay had everything in the room.Portree being equidistant to most attractions in the Isle of Skye this was a good place to choose to stay.

    Stayed in May 2024

  • Reviewed: 13 May 2024

    8.0
    Nice people!
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 2 nights

    No table in the room and no place to put a second bag. Wardrobes were useless to us. Chair inside would have been nice. Need to figure out the restaurant situation. Breakfast was good but dinner was canceled so we had to take a taxi into town since there was no parking there.

    Location was great. View was awesome. People were helpful and friendly. Room concept was cool.

    Stayed in May 2024

  • Reviewed: 1 May 2024

    7.0
    Amazing location and delicious grilled langoustines
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 3 nights
    • Submitted via mobile

    Cold poached eggs on the smoked haddock for breakfast.

    Tremendous location. Good bar and restaurant. The grilled langoustines were particularly delicious. The full Scottish breakfast was just right. The staff were friendly and helpful, and went out of their way to help when necessary.

    Stayed in April 2024

  • Reviewed: 28 April 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 5 nights
    • Submitted via mobile

    Cabin had almost no hooks for coats or towels, and bathroom had only one small shelf for toiletries. Two people staying in room--should have at least two hooks for towels. Poor sink design with result that water splashed all over floor. For the cost of the room, it should have had a few basics to make our stay easier.

    Breakfast very good. Close to town for restaurants and shops.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Our best stay in Isle of Skye
    • Leisure trip
    • People with friends
    • Cabin
    • Stayed 2 nights
    • Submitted via mobile

    None

    Good location and friendly staff. Great breakfast too

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 1 night
    • Submitted via mobile

    Clean service. It's a pity in such a hotel, its bathroom not to have been cleaned thoroughly!

    Stayed in April 2024

  • Reviewed: 3 April 2024

    7.0
    A different living experience
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 1 night

    Wasn't able to manage the air-conditioner - waked up because it is too hot after one-hour sleeping and thus turned it off (not cold in April anyway). I would consider the facilities somewhere between 2-star and 3-star, probably only shower towels are of 4-star, indicating that the value for money is pretty low. The gravel road surface makes it impossible to pull wheeled suitcases. Wifi signal is too weak to be useful, and thus nothing is available on TV (which seems to depend on wifi).

    It is a good experience to be so close to nature. The staff is nice and helpful and the room is clean. It's good to see the improvement (from what I saw in earlier comments) about night lights by roads and helpers to carry luggages.

    Stayed in April 2024

  • Reviewed: 6 January 2024

    9.0
    Unique and worth the experience
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 3 nights

    Nothing big. These are all minor issues: - No lights on the path to the houses. It gets pretty dark and we generally had to help ourselves with a light from our telephone. - Internet is pretty slow, especially when multiple people are using it.

    - Very unique and well-designed little houses - very cozy, too. We could hear the rain on our roof and it was amazing. - The shower is surprisingly spacious. - The breakfast is amazing - you get to pick from a list of hot dishes every morning and they create it for you (e.g. a full scottish breakfast or pancakes).

    Stayed in January 2024

  • Reviewed: 5 January 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    housekeeping issues which was resolved immediately by the manager. as per other reviews, small and lacking hanging space, no WiFi in the cabin.

    very cute accommodation, excellent food at Fraser’s

    Stayed in January 2024

  • Reviewed: 13 December 2023

    8.0
    Very good
    • Leisure trip
    • Group
    • Double Room with Mountain View
    • Stayed 1 night

    The parking lot was very far away from the main building, which was also quite far from the rooms themselves.

    Stayed in October 2023

  • Reviewed: 9 December 2023

    8.0
    Nice getaway
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The parking is a bit strange. The customer car park is a few hundred feet from the hub. Then the rooms are a further walk. Would make sense to maybe swap the staff and customer parking about. Also pretty disappointed that the sauna was not working when we went and seemed to be a major selling point of the hotel

    Great views, the rooms and very cosy. Like the heated floors in the cabins. The hub is very pleasant too. The breakfast was delicious.

    Stayed in December 2023

  • Reviewed: 2 November 2023

    9.0
    Amazing locat
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    The path to the room could be better lit but nothing you can't solve with a phone torch. Porch could have a little side table by the lounge chairs A couple of hooks to hang your coat by the door would be handy (plenty of storage in the room though!)

    Excelent room with amazing view, very confortable bed Quiet and serene location with free parking 5 star breakfast with à la carte service. Nice restaurant for dinner (on the pricier side). Stylish bar for cocktails in the evening Nice sauna + cold plunge pool (try it!) Our dog loved sniffing around the property and he had loads of space to run around. Super friendly and efficient staff! Will definitely return.

    Stayed in November 2023

  • Reviewed: 30 October 2023

    8.0
    Tiny Outdoor Pods with excellent restaurant and views
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights

    The footpath to our room was extremely rutted out and collapsed, we were at the furthest and highest point for accommodation, but this would have made it better for us walking often back and forth on the footpath. And the only other thing is we would have enjoyed having our floor vacuumed or swept in between nights as it got very dirty quickly and there was not a dustpan for us to use ourselves.

    The included breakfast was excellent and the service from staff was also fantastic. The rooms were smaller than expected however very nice with the furnishings. We loved the sheep grazing outside this made our experience very unique from the rest of our stays in Scotland.

    Stayed in September 2023

  • Reviewed: 6 October 2023

    8.0
    Fabulous but would have been even better if a decent breakfast had been served!
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 3 nights

    Whilst the pods were excellent they needed extra hooks to hang coats etc. In an ideal world the hotel would introduce a drying pod akin to a boot room at a ski resort for walking gear to dry out. The breakfast was sadly very disappointing. Whilst I appreciate that there was a focus on cooked breakfasts (which were very average to be honest) the continental breakfast offer was not of the standard I would expect from a hotel of this standard - limited cereal choice (both high sugar), no granola, fresh fruit or cheeses - very poor.

    The location was excellent and the customer service exceptional. Really liked the pod concept, central hub and saunas.

    Stayed in October 2023

  • Reviewed: 6 October 2023

    8.0
    The cabbin
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 3 nights
    • Submitted via mobile

    We don't mind the sheep walking around (they are cute), but during all of our stay (3 nights) nobody removed the manure from the path to our cabbin. The hot water has a small container, if you like long hot showers it's not for you. The room can be chilly if the floor hatches are open.

    It's a very unique, hobbit hut, the food is good, the sauna is very good, the cabbin is not big but it has everything you need. We had a very good dinner in the main building.

    Stayed in October 2023

  • Reviewed: 4 October 2023

    9.0
    Wonderful little hideaways
    • Leisure trip
    • Solo traveller
    • Cabin
    • Stayed 1 night
    • Submitted via mobile

    I only have one issue with the little hideaways. In my opinion they need at least one window for ventilation. In the hot months, the door is not sufficient for air flow, nor do the doors face in the direction of the prevailing wind. I also did not want to sleep with my door open at night. The property does have a fan in the hideaway which helps.

    The little hideaways are so cute and comfortable. Mine was placed next to a little stream that I could pleasantly hear. The restaurant was very good as well as the service. I especially enjoyed the bar area and bartenders.

    Stayed in September 2023

  • Reviewed: 2 October 2023

    9.0
    A fantastic highlight on our trip to Scotland!
    • Leisure trip
    • Group
    • Double Room with Mountain View
    • Stayed 1 night

    The space between the bathroom door and the sink was small, making it pretty hard to get into the shower with the door closed. In addition, we were able to make it work, but we didn't realize there were limited hours for the plunge pool and sauna, and didn't realize breakfast was included - these are things that we would've liked to know either from the website or upon booking!

    The breakfast was great and the grounds and amenities were absolutely beautiful. It felt like we were staying in a fairytale setting! We ate at the restaurant on site and really enjoyed our experience, not to mention the views from everywhere on the site were stunning. We also loved waking up to sheep in our front yard area!

    Stayed in September 2023

  • Reviewed: 1 October 2023

    8.0
    Loved
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Check-in process including car handling, driveway width, and baggage delivery to cabin is very confusing and inefficient, particularly in the pouring rain.

    Location, novelty, surroundings.

    Stayed in October 2023

  • Reviewed: 1 October 2023

    9.0
    Food was excellent and staff were very nice
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted via mobile

    Units were very small and cramped. Floors of unit had bits of grit from the paths all over the floor

    Views

    Stayed in September 2023

  • Reviewed: 1 October 2023

    9.0
    The cabins were a nice change from the hotel life!
    • Leisure trip
    • Couple
    • Cabin
    • Stayed 2 nights
    • Submitted via mobile

    Since there were was no air conditioning we asked for a bug screen so we could leave the door open at night to cool off the room. They had one screen left they brought it up but the Velcro to attach it was not on our door as needed. We were disappointed that no attempt to fix it was made it was made it was more of a “oh well”. I my mind every cabin should have one.

    The experience of being in nature. The stars one night were incredible ! The heated fliers were a nice surprise.

    Stayed in September 2023

  • Reviewed: 30 September 2023

    7.0
    Great place obviously has teething problems - wonderful space - should accomodate guests for dinner
    • Leisure trip
    • Group
    • Double Room with Mountain View
    • Stayed 2 nights

    Need to have herbal teas in the rooms and a bottle of water as well as proper lighting on the walk to our rooms

    Proper coffee for bfast please !

    Stayed in September 2023

  • Reviewed: 28 September 2023

    9.0
    Beautiful and peaceful stay!
    • Leisure trip
    • Family with young children
    • Double Room with Mountain View
    • Stayed 2 nights
    • Submitted via mobile

    Our units (1 and 3) were quite far to walk to… Not very nice when raining. Unfortunately the restaurant for dinner had limited table available (for both nights). We wish we could try the restaurant.

    Beautiful pods and very comfortable. Free breakfast was amazing and the menu selection was absolutely delightful. The bar was beautiful and staff very nice. They let us eat our pizza since we couldn’t eat at the hotel restaurant. Overall staff were all very nice and professional.

    Stayed in September 2023

  • Reviewed: 28 September 2023

    9.0
    A unique stay on the Isle of Skye. The pods were very comfortable and staff friendly.
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 2 nights

    This hotel was a surprise. The pods were well appointed and had views of the countryside. We loved the spa and the plunge pool.

    Stayed in August 2023

  • Reviewed: 27 September 2023

    9.0
    Nice place to start our journey through skye Island
    • Leisure trip
    • Family with young children
    • Cabin
    • Stayed 1 night

    very good breakfast with very good views

    Stayed in September 2023

Showing 1 – 25

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