89 Arthur Road, Windsor, SL4 1RU, United Kingdom
#9 of 15 B&Bs and Inns in Windsor
Guests' ChoiceBased on 613 hotel reviews
8.2Cleanliness
8.6
Comfort
8.7
Location
9.0
Facilities
8.3
Staff
8.0
Value for money
8.3
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 April 2024
Wood
United KingdomIt was a bit tired but you get what you pay for
Comfortable enough and great location
Stayed in April 2024
Reviewed: 22 April 2024
Emma
United KingdomNothing.
Lovely room as per the photo. Very clean. Facilities as expected. Only 5 min from river and the centre of Windsor. Would stay again.
Stayed in April 2024
Reviewed: 19 April 2024
Christel
BelgiumThe room was very spacious and clean. Entrance is very practical with numeric code. Walking distance to Windsor Castle. Near Bus stop for Line 702 to London.
Stayed in April 2024
Reviewed: 12 April 2024
Gina
United KingdomNo black out curtains/blinds, personal choice as we have them in our room at home so you get used to them. The bathroom window was locked we were only there 1 night so not an issue but if we were there longer I would of liked to open the bathroom window, especially after showers.
The accommodation was very good, nice and clean and bright, no complaints at all. The fridge was a lovely addition, a little noisy during the dead of the night but its in a cupboard which conceals most of the noise, certainly did not keep me awake.
Stayed in April 2024
Reviewed: 26 March 2024
Flavia
United KingdomThe pink liquid soap has a very strong smell! That's the only thing I didn't like.
The room was clean and quiet, I was very pleased with that as I needed a weekend off and I'm a very light sleeper. The location is good and near the station, and even if there's no reception everything works well and Barbara is ready to reply to every question. Very good experience.
Stayed in March 2024
Reviewed: 24 March 2024
Tarin
United KingdomNo plug for the bath :)
Good location, clean, quiet. Very comfy bed.
Stayed in March 2024
Reviewed: 23 March 2024
Stuart
United KingdomOverall there were no issues
The location is ideal. A short walk to the busy and lively town centre and under 10 minutes to Windsor Castle! The super easy accessibility with the secure key pad is amazing! No worrying about loosing keys.
Stayed in March 2024
Reviewed: 4 March 2024
Derek
United KingdomSpacious room and good location.
Stayed in March 2024
Reviewed: 19 February 2024
Douglas
United KingdomParking. When we arrived there were no open spaces. Needed to wait for a free spot. Parking was expensive and needed to be built on top of the accommodation stay.
Close to the town. Could walk everywhere.
Stayed in February 2024
Reviewed: 7 February 2024
Elizabeth
United KingdomIt was very tired and dated . Very flat pillows . The chair ripped to shreds in our room. Cushions very dirty. Staircase carpet needs hoovering.
Access and cost
Stayed in February 2024
Reviewed: 7 February 2024
Stephenson
United KingdomVery nice room.
Stayed in January 2024
Reviewed: 7 February 2024
Sergio
United KingdomThe bedding needs upgrading and the pillows were also not ideal unfortunately The house could do with a little communal area with a sink and a microwave where guests can warm up food if they don't feel like going out, also that way they can wash up after themselves and cause no mess. Finally, this might have just happened to me but, there is a reason why I chose the option " book now pay later" on Booking.com ,if it is not preferred by the host, then it should not be offered because I was fully charged 1 week before the stay and it wasn't a pre-authorisation, it was a proper charge on my bank card.
The accommodation was very clean Excellent location, near the shops and the Castle Coffee facilities were a nice touch Would recommend
Stayed in February 2024
Reviewed: 17 January 2024
Lorna
United KingdomBig spacious room, great location.
Stayed in December 2023
Reviewed: 15 January 2024
Lynn
United KingdomI think there's an assumption that everyone understands "portals". There was a contact to message with questions (for example we couldn't find the check out time in the portal) but replies were quite curt as if we were bothering someone. My brother was also staying and had two rooms booked but could find info only on the first room. The replies he received were almost rude. Even if it is us being "dumb", we were made to feel we were being pests. If places don't have on-site staff, there needs to be a stronger focus on customer service (particularly with older guests).
We were travelling for a family party so I was with my sister. This is a guest house with no on-site reception and everything is done via a "portal" (not something we are used to!) Access was quite straightforward and I received the entry code and room information in advance. We got a bit lost finding the place from the bus stop but it's in a good location and was quiet considering it's on a corner. The room was clean and a good size with the twin beds requested and a fridge, small table and chairs. The shower was hot and simple to use. There is no breakfast option but a local Coop across the road was well stocked. The recommended taxi firm,Windsor Cars, was brilliant/cheap/efficient.
Stayed in January 2024
Reviewed: 22 December 2023
Andrew
NetherlandsAs well as clean and safe rooms, the location is the essence of convenience. It was a few minutes off the M4 then when we parked in the carpark a minute away from the BnB, the main action was less than a 5 minute walk away. The only question I had was answered fully by the host, the room is well stocked, supermarket over the road. All good!
Stayed in December 2023
Reviewed: 15 December 2023
Dave
United KingdomThere is a large fridge in the room, which is great for food/milk etc. however I did get woken up a few times when it started to freeze/defrost or what ever fridges do at 2am
The rooms are always clean, warm and everything you need is there.
Stayed in September 2023
Reviewed: 12 December 2023
Gavin
United KingdomIt's not really a hotel, no desk, no staff etc, but the rooms are easy to access, clean and comfortable. The roomsare also a good size. The town is a vert short walk away.
The location was busier than expected, but accessible to the centre of town, which was what I needed. The public car park was close by and was well lit and I was happy to leave my car there overnight.
Stayed in December 2023
Reviewed: 28 November 2023
Jennifer
United KingdomSorry have had trouble writing this. I kept losing it. My fault so I am sorry
The opening of the doors worried me in advance, having no one there to help, if I couldn’t do it, ~ but all was fine!! A granddaughter at University picked me up from the railway station, so I did have some help if necessary, but didn’t actually need it!! The room was very welcoming and comfortable. The coffee and tea with biscuits was very welcome after a long journey and the following morning. Now I know how it is, I would not worry about it another time.!
Stayed in November 2023
Reviewed: 27 November 2023
Debbie
United KingdomNothing
Location great and room was really clean. Check in very easy and communication very good.
Stayed in November 2023
Reviewed: 23 November 2023
Butler
United KingdomCost of Car Parking!
Nice room.Good location.Not far to walk to H Q.ofOrganizatiob for the Sunday Trail Run.
Stayed in November 2023
Reviewed: 20 November 2023
Barnett
United KingdomBed very hard
Close to town
Stayed in November 2023
Reviewed: 13 November 2023
Colin
United KingdomSilly. But I couldn’t charge my phone. I couldn’t find a point
It was clean. Nice hot shower. Good place to put your head down for the night
Stayed in November 2023
Reviewed: 6 November 2023
Raphaela
SingaporeThe WiFi wasn't as strong as it dropped in connection a couple of times
I like how it was conveniently located near the main attractions and high street making it easy to travel around the area. The room was spacious, clean and comfortable with all the amenities necessary.
Stayed in November 2023
Reviewed: 28 October 2023
Bronwen
AustraliaShort walk to town , quiet , comfortable bed
Stayed in October 2023
Ploërmel, France
Drobollach am Faakersee, Austria
Guildford, UK
El Calafate, Argentina
Frankfurt/Main, Germany
Tours, France
Ho Chi Minh City, Vietnam
Palanga, Lithuania
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content