13-16 South Western Terrace, Yeovil, BA20 1NB, United Kingdom
#7 of 8 hotels in Yeovil
Guests' ChoiceBased on 810 hotel reviews
6.8Cleanliness
7.5
Comfort
7.3
Location
8.1
Facilities
7.0
Staff
8.1
Value for money
7.6
Free WiFi
6.3
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 8 May 2024
Robert
United Kingdombed too small
location good
Stayed in May 2024
Reviewed: 30 April 2024
Obehioye
United KingdomNo food available.
The room was neat and the location perfect for work. Internet was also great.
Stayed in April 2024
Reviewed: 29 April 2024
Neil
United KingdomRoom too small. Bed too small and too soft, uncomfortable. Could not open curtains, as if I did people walking, driving past could look straight out in, not to mention people sat in Pizza Hut could also look straight in therefore room was depressing as in the dark, if in during the day. If window open even more noisy with traffic and smell of exhaust fumes. This room not fit for purpose
Near to town and Nuffield pool which I’m a member, swim most days
Stayed in April 2024
Reviewed: 20 April 2024
Horsey
United KingdomNightlight shining onto the bed.....too bright
Pleasant room.
Stayed in April 2024
Reviewed: 14 April 2024
Cassie
United KingdomNo parking
Clean and tidy,very close to town
Stayed in April 2024
Reviewed: 8 April 2024
Gorzelanczyk
United KingdomToo much road works in centre. a lot of main roads aroun the centre were under road works. It made driving around a bit awkward
Good bunch of restaurants. My main objective was the cathedral. We have spent pleasent time walking around.
Stayed in April 2024
Reviewed: 14 March 2024
John
United KingdomNothing, they met my requirements.
I needed accommodation for work and I booked around midday for that evening.
Stayed in March 2024
Reviewed: 5 March 2024
Kadina
United KingdomThe radiator did not come on so was a little chilly. And I was not impressed that the door was knocked loudly twice on the morning of leaving, firstly after 10am by cleaner (who apologised and said she will return later) and secondly, shortly after 10.30 am by 2 men, to ask if I was leaving (although it was stated that check out was by 11.00am!)
Location and clean
Stayed in March 2024
Reviewed: 4 March 2024
Bethan
United KingdomExcellent room, enjoyed the area.
Stayed in February 2024
Reviewed: 1 March 2024
David
United KingdomGreat location. Clean and functional.
Stayed in February 2024
Reviewed: 29 February 2024
Natalie
United KingdomThe room has a slight urine smell to it in one corner, needed some enzyme cleaner/deodorising agent as was a bit off-putting. That was the only downside.
Clean, comfortable and great amount of tea, coffee and biscuits in the room.
Stayed in February 2024
Reviewed: 11 February 2024
Melania
United KingdomJust the fire alarm i think was it on the middle of the night bit everything was OK..
Was clean was comfortable stuff was helpful thanks 😊
Stayed in February 2024
Reviewed: 29 January 2024
Sarah
United KingdomLack of car parking, but plenty of public parking within minutes walk. Would have been nice to have proper area to hang clothes, and shelf in bathroom for personal items. Room could have been warmer, but just personal preference, it wasn't cold. We probably could have called reception if that bothered.
Room was basic, 2 single beds and a table/ chair and TV but was clean, and beds comfortable. Tea, coffee and water available in room. Excellent location which suited our needs.
Stayed in January 2024
Reviewed: 19 January 2024
Jack
United KingdomBed was very spongy
Really clean, facilities were good for the price, I would really recommend this place. The water was big, the water pressure was good and it was spotless. It was also nice because often when you go to hotels you get two tea bags, The Terrace was really generous
Stayed in January 2024
Reviewed: 2 January 2024
Rob
United KingdomN/A
Great location, friendly staff who advised on the questions I asked as a first time traveller to Yeovil
Stayed in December 2023
Reviewed: 18 December 2023
Tony
United KingdomIt was really close to the bottom of town
Stayed in December 2023
Reviewed: 7 December 2023
Reggie
United KingdomDue to its location, it’s very loud. But that is not their fault.
It was close to the main town. Only a three minute walk
Stayed in December 2023
Reviewed: 27 November 2023
Francis
United KingdomBathroom cabinet light did not work
Comfortable clean bed, nice shower unit, pleasant reception
Stayed in November 2023
Reviewed: 15 November 2023
Baker
United KingdomSoft bed...to soft spent most of the evening on the floor.
Warm friendly reception, at the main desk... un- Intrusive manner was appreciated.
Stayed in November 2023
Reviewed: 7 October 2023
Alison
United KingdomThe room did not get serviced and we were there for 2 nights. The bath also got blocked however this was fixed very quickly.
Location was fine, room was a good size.
Stayed in September 2023
Reviewed: 30 September 2023
Julie
United KingdomMattress uncomfortable, could feel springs. Paint fumes as had been decorating.
Bedding and pillows very good, very clean.
Stayed in September 2023
Reviewed: 25 September 2023
Veronika
United KingdomEverything was good
Stayed in September 2023
Reviewed: 21 September 2023
Andrew
United KingdomThe room was too hot for my liking but that is usually the case as I prefer it cool! Had the window open all night and it was fine, I slept well in the end.
Bedroom and en-suite were fine, plenty of tea, coffee and biscuits and bottled water too. Just a 5 minute walk from my evening event so ideal location for me. Staff were very friendly. Will stay again next time I find myself in town.
Stayed in September 2023
Reviewed: 10 September 2023
Stephen
United KingdomSmall rooms, not decorated. Walls are quite thin so no privacy.
Good location. Close to town.
Stayed in September 2023
Breña Alta, Spain
Vossevangen, Norway
Carcassonne, France
Wuhan, China
Zell am See, Austria
Innertkirchen, Switzerland
Amsterdam, Netherlands
Visoko, Bosnia-Herzegovina
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content