Junction A27/A284 Crossbush, Arundel, BN17 7QQ, United Kingdom
#6 of 7 hotels in Arundel
Guests' ChoiceBased on 1681 hotel reviews
7.6Cleanliness
8.1
Comfort
8.0
Location
7.8
Facilities
7.7
Staff
8.8
Value for money
7.5
Free WiFi
7.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 11 May 2024
Colin
New ZealandEase of access.
Stayed in May 2024
Reviewed: 11 May 2024
T
United KingdomBath that needed refurbishing
Friendly staff
Stayed in April 2024
Reviewed: 10 May 2024
Jon
United KingdomNot much to fault really. Room had a slightly musty smell but didn't bother me. Decor was a little tired.
Very convenient location with good facilities locally. Ideal for traveling for work. Shower was excellent and the bed was very comfy.
Stayed in May 2024
Reviewed: 9 May 2024
Sandra
United KingdomBathroom a bit tired looking No grab rails
Easy to find Staff very helpful
Stayed in May 2024
Reviewed: 5 May 2024
Louise
United KingdomWe asked to change room for the second night as it had a strong smell of cleaning fluid. Disappointed with buffet breakfast - selection and quality
Staff extremely helpful, welcoming and professional
Stayed in April 2024
Reviewed: 5 May 2024
David
United Kingdombreakfast should have been in the price
Breakfast was very good. the room was ok but a smell of dampness. my bed was ok but i think the spring have gone .the room was nice and clean .
Stayed in May 2024
Reviewed: 4 May 2024
Lil
United KingdomClean, comfortable, nice polite staff
Stayed in April 2024
Reviewed: 30 April 2024
Anne
United KingdomDecor was a bit dated
Near to where we wanted to be
Stayed in April 2024
Reviewed: 29 April 2024
Deborah
United KingdomSlightly strange location, but convenient for town.
Staff were excellent - friendly and helpful.
Stayed in April 2024
Reviewed: 28 April 2024
Jeneiseea
United KingdomThe TV didn't have anything worthwhile to watch .
The staff was very helpful and polite,the places was clean and tidy and quiet and conducive to rest.
Stayed in April 2024
Reviewed: 27 April 2024
Jenny
United KingdomComfortable and perfect location for our visit.
Stayed in April 2024
Reviewed: 26 April 2024
Charles
United KingdomBathroom particularly the toilet could have been cleaner
Stayed in April 2024
Reviewed: 24 April 2024
Scott
United KingdomLack of restaurant for an evening meal was a little disappointing, and being next to a service station with a busy McDonalds (which admittedly resolved my evening meal issue), made for a little noise during the night.
Room was a good size, bed was comfortable, tea and coffee facilities were good. The breakfast was good, with plenty of choice for cooked and continental options.
Stayed in April 2024
Reviewed: 22 April 2024
Sandi
IrelandNothing
Bex n breakfast
Stayed in April 2024
Reviewed: 21 April 2024
Martin
New ZealandNothing
Location. 4th visit Helpful manager with emails
Stayed in April 2024
Reviewed: 21 April 2024
Ros
AustraliaCouch was unusable as a seat as it had no support and was very low. Heated towel rail did not work.
Good-sized bed, which was very comfortable. Breakfast was included. Easy parking on site. Handy to town and attractions
Stayed in April 2024
Reviewed: 20 April 2024
Gillian
United KingdomThe bath was not clean. I left the “clean me” tag on the bath handles but no different. Fortunately we were visiting family so didn’t need to use it. We had a twin room and thought the mattress on both beds were long overdue a change .. lumpy and old.
Stayed in April 2024
Reviewed: 15 April 2024
John
NetherlandsGood central location, free parking, basic but clean and value for money
Stayed in April 2024
Reviewed: 15 April 2024
Richard
United KingdomBed was very comfortable
Stayed in April 2024
Reviewed: 11 April 2024
Mike
United KingdomVery helpful staff, supporting an overnight stay with excellent knowledge of the local area and regional traffic options.
Stayed in April 2024
Reviewed: 11 April 2024
Chris
United KingdomNo food in the evening
Location and convenience
Stayed in March 2024
Reviewed: 8 April 2024
Jonathan
United Kingdoma little bit of noise from the nearby MaccyD's but I knew it was there so took my chances and was unluckily in the room nearest this. most rooms probably ok.
good breakfast, room and bathroom all clean
Stayed in April 2024
Reviewed: 7 April 2024
Gail
United KingdomA little dated for the price.
The staff
Stayed in April 2024
Reviewed: 5 April 2024
Henry
United KingdomAlthough a very good shower could not turn off Tubb completely so dripped all the time. The fan in the bathroom dough was on it was not working properly. Everything was constantly wet. The radiator kept clicking all night, and there was cobwebs under the lampshades. No porridge for the continental breakfast and only scrambled eggs for breakfast and the towel rail set the alarm off, but nobody came to check
The bed was comfortable The shower was very good lovely pressure best shower I think I've ever had .
Stayed in March 2024
Gladstone, Australia
Bangkok, Thailand
Cusco, Peru
Kniebis, Germany
Merimbula, Australia
Juzet-de-Luchon, France
Kyoto, Japan
Bibione, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content