7 Church Street, Monmouth, NP25 3BX, United Kingdom
#3 of 6 B&Bs and Inns in Monmouth
Guests' ChoiceBased on 708 B&B reviews
8.8Cleanliness
9.2
Comfort
9.2
Location
9.5
Facilities
8.9
Staff
9.6
Value for money
9.1
Free WiFi
8.8
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 27 May 2024
Sam
United KingdomNothing.
Lovely atmosphere, kind and attentive staff and excellent standard of decor. We loved the food in the bistro, too. We'd come back to Monmouth just to come back here. That good!
Stayed in May 2024
Reviewed: 22 May 2024
Trish
United KingdomGreat central location for the town - everything in easy walking distance. Lovely breakfast, welcoming staff. Comfortable room. Recommend Mokos if you like Mexican - 5 minute walk from the hotel - great food and friendly staff.
Stayed in April 2024
Reviewed: 20 May 2024
Marcia
United KingdomSteep stairs - bed a little small
Quirkiness - comfortable room
Stayed in May 2024
Reviewed: 8 May 2024
Stephen
United KingdomOne thing we thought was confusing, the breakfast menu had a cooked section plus a continental, we had scrambled egg on toast which was fine, but to have cereals we would had to pay extra as they were part of the continental section.
We were made very welcome, our room was very clean with a good shower, our hosts organised a packed lunch for the next day, evening meal and breakfast was very good
Stayed in May 2024
Reviewed: 4 May 2024
Nigel
United KingdomNothing.
Excellent location. Facilities very good. Easy check-in. Great breakfast.
Stayed in April 2024
Reviewed: 29 April 2024
Graham
United KingdomPerfect for an over night stay as attending a show at the Savoy Theatre which is a matter of steps away from the B&B. The room was very comfortable and clean with an excellent shower, and breakfast was very good. The location is also excellent being right in the centre of Monmouth.
Stayed in April 2024
Reviewed: 27 April 2024
Karen
United KingdomQuirky , clean, really comfortable bed Very helpful friendly staff . Great breakfast
Stayed in April 2024
Reviewed: 22 April 2024
Amanda
United KingdomPersonally I didn't like one of the chemicals that had been used to clean the room - it "sits" in the air - some air freshener maybe that affected me.
Great breakfast and lovely room with comfortable bed and a huge bath ! Very good location
Stayed in February 2024
Reviewed: 6 April 2024
Julie
United KingdomCouldn’t turn the bathroom radiator off so rather hot. But there was a fan in the room.
So beautifully decorated. Staff very friendly. Breakfast delicious. Great location. Beds comfortable. Very unique.
Stayed in April 2024
Reviewed: 6 April 2024
Emily
United KingdomLovely room and pieceful The Cark Park was on the doorstep. Mattress was very comfortable The owners were very friendly The breakfast was lovely and there was plenty of choice. The location was central to the town of Monmouth, which was a bonus.
Stayed in April 2024
Reviewed: 24 March 2024
Jacqueline
United KingdomN/A
Lovely atmosphere at Creates. Superb location and great character. All staff friendly and welcoming throughout our stay. Really good breakfast and the evening meal in Creates restaurant was excellent, thoroughly recommend booking - fantastic meal with great service. Thank you for a really enjoyable stay, we’ll be back.
Stayed in March 2024
Reviewed: 11 March 2024
Suzanne
United KingdomOur double room is small.
Great location and property is like a museum in itself - fabulous furnishings.
Stayed in March 2024
Reviewed: 11 March 2024
Philippa
United KingdomLocation really good and central and breakfast lovely
Stayed in March 2024
Reviewed: 11 March 2024
Peter
United KingdomNothing
Staff very friendly and good fun.
Stayed in March 2024
Reviewed: 10 March 2024
Nigel
United KingdomNothing
Fantastic hosts, great location lovely food
Stayed in March 2024
Reviewed: 15 February 2024
Mark
United KingdomLocation, cleanliness and service with a smile.
Stayed in February 2024
Reviewed: 8 February 2024
Paul
United KingdomNothing
Excellent breakfast and very friendly staff in a great hotel which is superbly situated in a wonderful town - we had a great stay so all good!
Stayed in February 2024
Reviewed: 24 January 2024
Tracy
United KingdomNothing it’s gorgeous
Quirky and memorable
Stayed in January 2024
Reviewed: 8 January 2024
Bowen
United Kingdombreakfast and room were great
Stayed in January 2024
Reviewed: 11 December 2023
Sylvia
United KingdomThe only thing I can say is the bathroom was hot but that was me I think..
The place was central. The staff, without exception, couldnt do enough and were welcoming and friendly.
Stayed in December 2023
Reviewed: 3 December 2023
Karen
United KingdomRear door entrance ...not secured during day and difficult to enter when secured at night.
Gorgeous rooms ...very comfortable..breakfast exceptional..friendly helpful staff.
Stayed in November 2023
Reviewed: 2 December 2023
Amanda
United KingdomRoom beautifully furnished and spotlessly clean. Ambient surroundings throughout. Lovely evening meal, friendly and attentive staff. Our stay was topped off with an excellent breakfast and smooth check-out.
Stayed in December 2023
Reviewed: 1 December 2023
Georgiana
United KingdomNothing
Very comfortable and well decorated room with spotless bathroom. Friendly staff and very good breakfast. Paid parking at rear is very convenient.
Stayed in November 2023
Reviewed: 27 November 2023
Sue
United KingdomA bit dusty behind the bed… wouldn’t have looked had it not been I was plugging in my mobile charger at the socket there.
Tastefully decorated, lovely touches with free samples of toiletries , slippers, etc. Delicious breakfast cooked to perfection… especially the egg. The bacon was the best we’ve tasted! Thank you Creates! ❤️
Stayed in November 2023
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content