Whitby Lane, Guisborough, TS14 6PT, United Kingdom
#5 of 21 hotels in Guisborough
Guests' ChoiceBased on 652 hotel reviews
8.9Cleanliness
9.4
Comfort
9.4
Location
9.3
Facilities
9.0
Staff
9.4
Value for money
8.3
Free WiFi
9.1
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End of dialog contentReviewed: 22 April 2024
David
United KingdomWe've been regular visitors for over 20yrs, and the highest standards have always been maintained. Comfortable, excellent food, excellent staff.
Stayed in January 2024
Reviewed: 9 April 2024
Ann
United KingdomNothing. All was wonderful!
Super building in an excellent location. Staff were very helpful and professional. Food was excellent and food service very good. Lovely tastefully decorated room with excellent facilities.
Stayed in April 2024
Reviewed: 4 April 2024
Sharron
United KingdomNothing
The property was stunning, very clean
Stayed in April 2024
Reviewed: 2 April 2024
Tracy
United Kingdomslight issue at breakfast, took a while to get served with drinks, did not clear tables quickly. Not had this problem before, maybe a bit short staffed.
Very comfortable bed and room facilities. Evening meal in brasserie very good.
Stayed in March 2024
Reviewed: 2 April 2024
Katie
United KingdomNo gym, no spa treatments available, dogs not allowed in main building.
Beautify grounds and near work/ pleasure
Stayed in March 2024
Reviewed: 2 April 2024
Hugues
United KingdomNothing
A hotel and a museum. A family home full of history
Stayed in April 2024
Reviewed: 28 February 2024
Frances
United KingdomDinner in the bar was ok but we all had fish and chips and that was nothing special with the chips being a little overdone.
Reception staff efficient and welcoming. Breakfast excellent - pleasant dining room, good food well cooked, good staff. A pot of tea in the lounge also good - a comfortable place for five of us to be able to have a cup of tea and a chat.
Stayed in February 2024
Reviewed: 28 February 2024
Newton-appleby
United KingdomReception staffing. Had to wait every time for someone to appear. Then very slow service. There must be a better way
The building itself and the grounds. The alpacas were not out but it was raining.
Stayed in February 2024
Reviewed: 24 February 2024
Kathryn
United KingdomWoodland wing King room was in need of a refurbishment, the room felt tired.
Great service and staff, food was very good.
Stayed in February 2024
Reviewed: 18 February 2024
Jaime
United KingdomNothing
Lovely setting for a comfortable and relaxed break. Food excellent and staff helpful and friendly.
Stayed in February 2024
Reviewed: 11 February 2024
Aileen
United KingdomNothing faultless.
This hotel is wonderful, staff lovely and everywhere i n the hotel was immaculately clean. Food was excellent had evening meal and breakfast.Highly recommend, close to road network and the delights of the North Yorks Moors/coast, Stokesley, and Captain Cooks birth place at Great Ayton, Roseberry Topping are on the doorstep.
Stayed in February 2024
Reviewed: 30 January 2024
Michael
United KingdomSpacious, very friendly staff
Stayed in January 2024
Reviewed: 25 January 2024
Susan
United KingdomN/A
Lovely property. 15 mins or so on foot from the town centre made it N ideal location. Good walkways to get out and about for some exercise. The hotel was very well kept, comfortable and warm. The staff were attentive and breakfast was very good. No cons.
Stayed in January 2024
Reviewed: 2 January 2024
Mark
JerseyNothing!
Lovely ‘old stately home’ feel. Staff were excellent, lovely comfortable bed and tasty food
Stayed in December 2023
Reviewed: 1 January 2024
Jason
United KingdomNothing
Very and welcoming Food was lovely Staff were really nice
Stayed in December 2023
Reviewed: 31 December 2023
Janice
United KingdomWe had no issues.
Large comfortable room with all facilities. A little cool. Views of the woodland as advertised. Quite a long walk to the room up and down in the lift which made it interesting!? But could put some people off. Good hot breakfast with lots of choice.
Stayed in December 2023
Reviewed: 30 December 2023
Janet
United KingdomCoffee for breakfast took too long.
Breakfast was good but service slower than we would like too ages for coffee. Dinner was nice and cocktails very good.
Stayed in December 2023
Reviewed: 18 December 2023
Sue
United KingdomAbsolutely nothing!!!!!
The hotel was simply amazing!!! Lovely Christmas decorations, a brilliant atmosphere and the staff were very friendly and helpful.
Stayed in December 2023
Reviewed: 29 November 2023
Christopher
United KingdomNothing
Old world charm & service! Fresh coffee & hot milk from room service at 5am Perfect
Stayed in September 2023
Reviewed: 20 November 2023
Jones
United KingdomReception staff seemed a little abrasive. Also certain aspects of the room didn’t reflect the price. The bathroom seemed dated with evidence of paint on the floor. Towels were in a poor state, both frayed with holes. Also the room coffee machine didn’t work. When brought to the reception staff attention on check out, didn’t seem interested.
Decor, warmth, historical and unique. Bar and restaurant staff were superb. We only ate breakfast which was flawless.
Stayed in November 2023
Reviewed: 13 November 2023
Heather
United KingdomNothing
Everything
Stayed in November 2023
Reviewed: 29 October 2023
G
United Kingdombed too High and too soft for me as disabled and unable to move once in bed and difficult to get into. Evening meal disappointing. Advised that lamb would be served pink but it was overcooked. The venison was also overcooked and not pink. The dessert was awful. Peaches tasteless and pastry on tarte Tatin only puffed round edges like a vol au vent and hardly any caramel
Bedroom and bathroom great. Breakfast selection and quality really good. Eggs cooked well
Stayed in October 2023
Reviewed: 16 October 2023
Charles
United KingdomNothing
Generally fab. Great food wine and cocktails. Great location Guisborough and surrounding area well worth exploring
Stayed in October 2023
Reviewed: 14 October 2023
Julie
United KingdomIt took a while to get drinks - tea and coffee for breakfast but it was rather busy. The kettle in the bedroom didn’t work too well but I reported this so hopefully it will be replaced.
I’ve stayed here several times over the last 20 or so years and always enjoy the hotel, the restaurant rooms and area. Rooms are a good size, comfortable beds and sitting area in the bedroom. Staff are very helpful and competent too. The lounge and social areas are attractive with great decor and furnishings. Plenty of parking too. We had introduced my daughter and her husband for a birthday treat and they were equally impressed with the food and the hotel. As usual the breakfast was good but after a good evening meal we weren’t very hungry!! The dog was given a bowl and a few treats- a very nice gesture!
Stayed in October 2023
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