12-20 Osborn Street, Tower Hamlets, London, E16TE, United Kingdom
#211 of 1,009 hotels in London
Guests' ChoiceBased on 772 hotel reviews
8.5Cleanliness
9.0
Comfort
9.0
Location
8.4
Facilities
8.7
Staff
9.2
Value for money
8.1
Free WiFi
9.1
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End of dialog contentReviewed: 3 May 2024
Ari
IcelandBig variety of breakfast, nice personnel
Stayed in March 2024
Reviewed: 3 May 2024
Roop
AustraliaNothing
Good facilities , friendly staff
Stayed in April 2024
Reviewed: 2 May 2024
Daniele
Italya bit of mix-up in the breakfast room
comfortable and clean room of adequate size
Stayed in April 2024
Reviewed: 2 May 2024
Berta
United StatesSmall elevators
-clean - cleaned room every day -friendly staff -around the corner from the tube - great breakfast, never ran out of food -lively area of brick lane -secure -queen size bed -close to rest
Stayed in April 2024
Reviewed: 2 May 2024
Audrey
United KingdomN/a
Very central to visit the sights in London, we great train routes.
Stayed in April 2024
Reviewed: 29 April 2024
Fichom
United KingdomNothing 👍
Quiet, clean and very comfortable room. Amazing shower 😁 Welcoming, friendly and helpful staff from check in to check out. The whole hotel is in immaculate condition. Will definitely stay here again. Well done and thank you to all the staff who made our stay so nice, especially Kanchan who couldn't have been more helpful and friendly, and Rohan who booked us in an hour early.
Stayed in April 2024
Reviewed: 29 April 2024
Christian
Germanybreakfast area was quite crowded during our stay (over Easter); breakfast itself was ok (as expected for UK), however, if you stay 5 days you will be most likely bored from having every day exactly the same (zero variation).
clean room, friendly staff - good for a city trip. Nice that it was possible to utilize the breakfast area in the evening for bringing your own food and drinks. Located close to 2 underground stations, it gave a great access to the city.
Stayed in April 2024
Reviewed: 28 April 2024
Zoltán
GermanyThe breakfast is poor.
Good location, nice staff.
Stayed in April 2024
Reviewed: 27 April 2024
Anamika
United KingdomCouldn't get my work laptop to connect with hotel WiFi. Never had an issue working from hotels before so that could be improved
Stayed in April 2024
Reviewed: 24 April 2024
Madeleine
United StatesMy sister was concerned there was an area of the floor with a stain, like something was spilled
Front desk staff very courteous. Able to leave luggage’s in storage on way in and out. Room was very nice. Closeness to tube station.
Stayed in April 2024
Reviewed: 24 April 2024
Katarina
CroatiaEverything was perfect
Excellent location, friendly staff, phenomenal rooms. All recommendations
Stayed in April 2024
Reviewed: 24 April 2024
Uttam
IndiaHotel Staffs were amazing. Thanks to hotel Manager Rohan for helping us with instant cab to the international terminal. Thanks n Best wishes to the team!
Stayed in April 2024
Reviewed: 23 April 2024
Robert
IrelandNOTHING
GREAT LOCATION ENDLESS BREAKFAST
Stayed in April 2024
Reviewed: 22 April 2024
Constanze
LuxembourgVery high security, difficult to get in when we arrived.
Friendly, welcoming, good breakfast buffet.
Stayed in April 2024
Reviewed: 21 April 2024
Bhurataai
NetherlandsSince we spend a couple of nights there, the breakfast got very boring. The scrambled eggs and sausage are not good but other food there is fine.
The hotel location is easy to access by bus/tube. There are plenty of restaurants near by. The view might not be present but the top view is nice since you will have a city view. The staff are really friendly and helpful. The room is clean and quite.
Stayed in April 2024
Reviewed: 17 April 2024
Elizabeth
United KingdomBreakfast was wonderful
Stayed in April 2024
Reviewed: 17 April 2024
Frederik
Belgiumbreakfast is included but it's not a real plus to choose this hotel, very basic nothing special and the quality is below average although very similar to other hotels of this chain (hampton). The area at night might be a bit tricky with strange people walking around, indeed the hotel has security systems applied to main doors (which is good!).
the room was nice and clean, maybe a little bit smaller then expected but enough for a few days stay. location is convenient quite close to a metro station where you can potentially go anywhere
Stayed in February 2024
Reviewed: 16 April 2024
Andrew
United KingdomReception manageress robotic and difficult to understand with a frosty manner
Very clean
Stayed in April 2024
Reviewed: 15 April 2024
Helen
United KingdomClean, bright comfortable room. Helpful, friendly staff. Good proximity to Aldgate East tube station .
Stayed in April 2024
Reviewed: 15 April 2024
Felipe
BrazilOverall good stay, I'd suggest more clarity on allergenic on breakfast and more options for those on a restricted diet
Hotel is brand new and everything is great
Stayed in April 2024
Reviewed: 15 April 2024
Som
United KingdomN/A. All good.
Room no locker as expected. Room good, Breakfast very good. Location very good. Overall all good.
Stayed in April 2024
Reviewed: 14 April 2024
Mamić
CroatiaRoom was clean, bed was really cosy. Close by undergraund. Brekfast was good with longer time serving on weekend.
Stayed in April 2024
Reviewed: 14 April 2024
Berna
TurkeyEverything is good
Clean, good staff, good location and delicious breakfast.
Stayed in April 2024
Reviewed: 13 April 2024
John
IrelandAbsolutely. Nothing 💯 💯 well done!!
Staff exceptionally helpful and very pleasant, room and facilities very good. On Brick Lane with many curry houses. Very well placed if you're coming from Stansted Airport, the National Express route A8 leaves you in Whitechapel, and Liverpool Station is 600m away. For the London underground, Aldgate Street East Station is 5 minutes away. To walk to London Tower Bridge is 20 mins, very happy to recommend this hotel.
Stayed in April 2024
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