Eastern Road, Portsmouth, PO6 1UN, United Kingdom
#19 of 26 hotels in Portsmouth
Guests' ChoiceBased on 5547 hotel reviews
7.7Cleanliness
8.2
Comfort
8.2
Location
8.1
Facilities
7.9
Staff
8.5
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 9 March 2024
John
United KingdomHad to pay to park
The bed, smart tv, the breakfast, the staff
Stayed in March 2024
Reviewed: 8 March 2024
Stephen
United KingdomBreakfast.
Size of the room and the overall design & layout.
Stayed in March 2024
Reviewed: 7 March 2024
Emma
United KingdomBreakfast. The sausage wasn't nice at all. Not enough items to select from. Needs more variety of cereals and pastries. Fruit juices nott nice. Very cheap items. If this was improved. I would say it's the best hotel I have stayed in for a long time.
Friendly help staff. Clean hotel everywhere you walked.
Stayed in February 2024
Reviewed: 7 March 2024
Nathanael
United KingdomPerhaps could do with more than one person on reception at checkout times, as the queue was quite long.
Clean and tidy. Room was very spacious, as was the bathroom. Restaurant was very busy, but the breakfast was nice with plenty of choice.
Stayed in March 2024
Reviewed: 7 March 2024
Jess
United KingdomDidn't have cot in the room as was promised for the baby.
Stayed in March 2024
Reviewed: 5 March 2024
Ian
United KingdomWe have stayed here before and knew what to expect and were not disappointed. We had an early checkout so did not have breakfast but dinner the previous evening was tasty. The room was clean and the beds comfortable. A special word for the receptionist on duty who went out of her way to help.
Stayed in February 2024
Reviewed: 4 March 2024
Malcolm
United KingdomPaying for car park
Stayed in March 2024
Reviewed: 3 March 2024
Brian
United Kingdomroom was a bit unclean for instance around floor at door in bathroom the towels left under sink was obviously not cleaned properly had stains so never used and cost of parking especially as disabled
easy access to main roads, staff were good
Stayed in March 2024
Reviewed: 3 March 2024
Joy
United KingdomReceptionist a bit snappy not over welcoming talking v fast at us. Road noise
Lovely and warm in the room bar staff pleasant
Stayed in March 2024
Reviewed: 2 March 2024
Sheila
United KingdomIt was fune
It was all fine, late check in accommodated
Stayed in February 2024
Reviewed: 2 March 2024
Noel
United KingdomHow cold the lobby
Stayed in March 2024
Reviewed: 1 March 2024
Christine
United KingdomRoom was big, bed comfy but carpets felt a bit grubby. Room was clean enough - just carpets needed cleaning
Arrived late! Staff very welcoming and even got a drink at the bar. Staff very helpful next morning too.
Stayed in February 2024
Reviewed: 1 March 2024
Nigel
United KingdomAll fine.
Just what we needed off a late ferry. Nice and clean, comfortable and well located. Breakfast good, too.
Stayed in February 2024
Reviewed: 1 March 2024
Scott
United KingdomBoiler noise in room?
staff, room, bed, clean.
Stayed in February 2024
Reviewed: 27 February 2024
Penny
United KingdomThe bathroom not the cleanest The bar and food menu expensive and lacked choice
Location, friendly staff, breakfast options good
Stayed in February 2024
Reviewed: 26 February 2024
Dimitrina
United KingdomChosen for location
Stayed in February 2024
Reviewed: 25 February 2024
Marshall
United KingdomNothing
Good
Stayed in January 2024
Reviewed: 25 February 2024
Martin
United KingdomReception / bar area was not very warm so had one drink and retired early to our room.
Breakfast was very good
Stayed in February 2024
Reviewed: 22 February 2024
Craig
United Kingdomoverall good
All good, will stay again
Stayed in February 2024
Reviewed: 20 February 2024
Marion
United KingdomUnfortunately the bed had not been made up on our arrival- a mistake by housekeeping. Quickly remedied by staff on duty however.
Location from the ferry. Excellent room and good breakfast. Ample parking. Member of staff made sure we knew that we had to pay for parking.
Stayed in February 2024
Reviewed: 19 February 2024
Avril
United KingdomThe shower needs to be refurbished - sealant was very dirty and water leaked onto the floor.
Big room with a useable table and comfy chair to work at. Comfy bed.
Stayed in February 2024
Reviewed: 18 February 2024
Anthony
United KingdomParking fee and no fried eggs for breakfast only scrabled avaliable
All reasonable and of the right quality, bacon and sausages were good dispite no fried eggs, bed comfortable
Stayed in February 2024
Reviewed: 18 February 2024
Lucy
United KingdomThe heating didn’t work
The size of the room
Stayed in February 2024
Reviewed: 18 February 2024
Heather
United KingdomNothing
Have stayed before, have not been disappointed. Will stay again.
Stayed in December 2023
Reviewed: 18 February 2024
Michael
United KingdomStairwell carpet dirty
Clean and friendly
Stayed in February 2024
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