77 South Bridge, Old Town, Edinburgh, EH1 1HN, United Kingdom
#118 of 169 hotels in Edinburgh
Guests' ChoiceBased on 6406 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
9.2
Facilities
7.9
Staff
8.8
Value for money
7.7
Free WiFi
8.2
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End of dialog contentReviewed: 12 May 2024
Rekha
IndiaExpensive
Location
Stayed in April 2024
Reviewed: 12 May 2024
Sarah
IrelandGreat location, rooms basic but spotless, breakfast also was very good. would stay again
Stayed in April 2024
Reviewed: 12 May 2024
Beverley
United KingdomThe heating system is awful! I cannot stand these thermostat controlled systems which either blow out warm air or freezing cold air. It kept stopping, then it would start again in the middle of the night. There were no instructions on how to use the thermostat, so it was more guess work. I asked the reception staff about it and they just said you press the on button! I don’t think they knew what to do really. There are hardly any plugs in the rooms. There were only 2, none of them are near the bedside, they are on the other side of the room, which was annoying. There were no drawers in the room, only open shelves to put clothing etc, which isn’t great. No instructions on how to use the TV either. It was a complicated system, but managed it in the end. It just would have been helpful if there were instructions in the room for things.
The location is fantastic, just around the corner to the Royal Mile. The room was a good size, lovely comfortable bed, nice shower room. Very clean. The staff were lovely. The breakfast was great, lots of choice and lovely food. The restaurant was really good too. We ate there every evening and the food and service was superb.
Stayed in May 2024
Reviewed: 12 May 2024
Meg
AustraliaIt's small, but everything was fine and clean.
The bartender at the hotel bar was very friendly and had great recommendations.
Stayed in May 2024
Reviewed: 11 May 2024
James1010
United KingdomDidn’t like the module bathrooms . Like a prtavanin in your room . That was the only downside . Everything else was excellent .
Stayed in April 2024
Reviewed: 11 May 2024
Victor
ArgentinaBeds not confortable
Breakfast and ubication
Stayed in May 2024
Reviewed: 9 May 2024
Jennifer
United KingdomWe were staying in a twin with disabled access and the door to the bathroom was very stiff to open which posed a bit of a problem for my friend
How clean the room was , the location of the hotel and the staff were very friendly and welcoming
Stayed in May 2024
Reviewed: 9 May 2024
Christie1990
New ZealandBed was very hard. It was also very loud - I could hear everything from traffic to partying from my room so didn't get a lot of sleep
Location was great. Room was clean and staff were very friendly
Stayed in May 2024
Reviewed: 6 May 2024
Angela
United StatesStep up into bathroom takes a little getting used to.
Breakfast was excellent and efficient. The location was fantastic. Easy access to train, bus, restaurants and Royal Mile.
Stayed in May 2024
Reviewed: 6 May 2024
Nicholas
Australiait was a simple hotel in a cilty
Stayed in April 2024
Reviewed: 5 May 2024
Lorna
United KingdomVery bare room
Situation
Stayed in May 2024
Reviewed: 3 May 2024
Anne
United KingdomDidn't have breakfast Location was excellen
Stayed in May 2024
Reviewed: 3 May 2024
Kristen
United StatesThe bed was a bit of an issue. It was merely a futon with a mattress pad. It was very uncomfortable. I wasn't a fan of the bathroom pod, but it was completely functional. My main gripe was the uncomfortable bed.
The room was large and had plenty of room for everything. The view was excellent with a large window. The staff were friendly, and the accommodations were great & quiet. It was a great value in a fantastic location. Would stay here again.
Stayed in March 2024
Reviewed: 1 May 2024
Edward
United KingdomBreakfeast finished at 10 am on Saturday morning REALLY!!!!
Stayed in April 2024
Reviewed: 30 April 2024
Elizabeth
IrelandThe location was perfect, just steps from the bottom of the Royal Mile. The room was comfortable. The staff was fantastic! I will definitely stay there again on a future visit.
Stayed in April 2024
Reviewed: 30 April 2024
Reekie
United KingdomAs stated earlier making a booking for after the show.
The location was perfect as we were going to the Festival theatre. The timing of the show was such that it was too early to eat before the show and we hadn't booked anywhere local for afterwards, and it was a Tuesday.
Stayed in April 2024
Reviewed: 30 April 2024
Marilyn
United KingdomPerfect location for our visit to the Festival Theatre
Stayed in April 2024
Reviewed: 29 April 2024
Joanne
United KingdomShower was faulty
Breakfast was adequate
Stayed in April 2024
Reviewed: 29 April 2024
Karina
BrazilI didn’t have comments about it.
The location near train station e some attractions.
Stayed in April 2024
Reviewed: 28 April 2024
Leeann
AustraliaNo tissues in the room
Nice quiet room
Stayed in April 2024
Reviewed: 28 April 2024
Jocelyn
New ZealandLovely sunny room.
Stayed in April 2024
Reviewed: 28 April 2024
Lasma
SpainThe room we got was so loud it was impossible to sleep. Luckily they changed it after we complained. The rooms are very basic for the price we paid. The rooms were clean but still there were things that were dirty, like curtains or corners of the bathroom. Also it was not clear for me why they didn’t leave hand towels in the rooms, I had to ask in the reception.
The location and the breakfast
Stayed in April 2024
Reviewed: 28 April 2024
Philipp
GermanyApparently, they didn’t know we are coming with two people, so I had to pay for the second breakfast 40 GBP before getting into the room. They mentioned this is a booking issue with booking.com but we not willing to compromise on anything. Staff seems to be incentivized to squeeze out of a customer what they can. Therefore my last stay…
The hotel is very centrally located in Edinburgh old town. We could park in front of the house for loading/ unloading and park the car in the partner parking lot nearby. Hotel was clean, breakfast good, comfort standard in ibis.
Stayed in April 2024
Reviewed: 28 April 2024
Samantha
United KingdomNothing
Good location, very basic but comfortable room. My dog was with us too and she felt just as welcome with a bed and dog bowl. The staff were friendly also.
Stayed in April 2024
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