63 St Helens Coastal Resort, Saint Helens, PO33 1UX, United Kingdom
#3 of 5 hotels in Saint Helens
Guests' ChoiceBased on 15 hotel reviews
9.8Cleanliness
10.0
Comfort
9.5
Location
9.5
Facilities
9.8
Staff
10.0
Value for money
9.7
Free WiFi
10.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 15
Reviewed: 13 June 2024
Valentin
United Kingdomnothing
Our family recently stayed at this Lodge and had a fantastic experience! The lodge was cozy, clean, and well-maintained, providing the perfect atmosphere for a relaxing getaway. Comfortable beds, fully equipped kitchen, and a lovely outdoor area where we enjoyed our mornings and evenings. The highlight of our stay was the serene and picturesque surroundings, offering a peaceful retreat from our busy lives. We also loved the easy access to nearby attractions, making it a convenient location for exploring the area. Overall, it exceeded our expectations in every way, and we highly recommend it to anyone looking for a memorable and comfortable family stay. We can't wait to return!
Stayed in June 2024
Reviewed: 6 May 2024
Richard
United KingdomIt's difficult to find anything not to like. The following minor points spring to mind but they really are very minor: The hot water for the bath was not that hot, we had to fill the bath from the shower to get hot water. There is a weird partition 'wall' in the main bedroom, separating the bed area from the wardrobe area, which is a bit of a waste of space and makes the bed area a bit cramped. The Nest heating control seems to have a mind of it's own, turning the heating on at odd hours of the night (boiler is mounted the other side of the bedroom wall) but not actually a problem. For a super-well equipped kitchen, we could not find any kitchen scales; they may have been there, we just couldn't find them!
The property was excellent in nearly every way. I don't think I have ever come across a holiday let that is so well appointed and equipped. Very comfortable, light and airy. A complimentary bottle of milk in the fridge, a wide selection of teas and coffees, sugar etc provided on arrival. Nice and warm. Loads of storage space with plenty of hangers in the wardrobes.
Stayed in May 2024
Reviewed: 12 April 2024
Matt
United KingdomHad no concerns at all.
Very clean and tidy. Provided everything that you could require for a holiday visit. We loved it.
Stayed in April 2024
Reviewed: 6 March 2024
Mia
United KingdomThis property was a great place to stay, very clean and comfortable and had absolutely everything we needed. Would go back.
Stayed in March 2024
Reviewed: 23 January 2024
Kim
United KingdomNothing
Everything we needed was catered for. The lodge is so well equipped you do not need to bring anything but clothes with you. Host was really accommodating and we loved our stay
Stayed in January 2024
Reviewed: 29 December 2023
Louise
United KingdomNothing
Immaculately clean, very well equipped, warm and cosy. Nicely decorated for Christmas. Excellent WiFi
Stayed in December 2023
Reviewed: 28 November 2023
John
United KingdomEverything was fine
Great location, easy stroll into the village, felt very safe also sea views which where a bonus. Parking on site, welcoming pack, even a Christmas Tree which was a nice surprise.
Stayed in November 2023
Reviewed: 28 October 2023
Srinivasa
United KingdomClean , tidy and well equipped
Holiday home is very clean, tody and very well equipped. We enjoyed our stay
Stayed in October 2023
Reviewed: 28 October 2023
Emma-louise
United KingdomNothing it was fab
The property was simply wow - there was nothing that hadn’t been considered. The holiday home was clean and spacious and was super comfortable. The decking was wonderful when breaks in the rain happened and I simply sat watching the birds and wildlife and simply relaxed. It was one of the best I’ve stayed in and would love to go back again. Already considering next year.
Stayed in October 2023
Reviewed: 11 October 2023
Pam
Nothing major - shame there were not more facilities within walking distance (takeaways / restaurants, for example). There was, however, a Premier shop 5-10 mins away. We were really unlucky as the local pub was closed during our stay due to a water leak.
The lodge is stunning - beautiful interior design and a well thought out space that makes the most of every inch. We said we'd happily live in it! The site is quiet and is only a 5 minute walk to the local pub. Leander's communications were good, and the literature left in the lodge informative - a great host.
Stayed in October 2023
Reviewed: 22 September 2023
Wendy
United KingdomThe gravel roads on the site!
Absolutely beautiful property. Immaculately clean and finished to a high standard. Lots of little unexpected touches. Site was very quiet, not really any amenities but to be honest it was lovely to kick back and relax.
Stayed in September 2023
Reviewed: 22 September 2023
Kevin
United KingdomNothing
The lodge had that feeling that you were in your own home so was very relaxing.
Stayed in September 2023
Reviewed: 14 September 2023
Colin
United KingdomTo be honest there was nothing to dislike.. All amenities,shop,pub and beach were close by..
A great location which allowed us to travel to ALL the places that we had planned to visit.. I have no doubt that we will be back.
Stayed in September 2023
Reviewed: 23 August 2023
Dawn
United KingdomThere are no comments available for this review
Stayed in August 2023
Showing 1 – 15
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content