Room 101 is quite noisy as you can here the radio playing in the bar area from 6am to 10.30pm. Is it the Mereside or HQ?

The staff were very friendly and helpful. The shower was very powerful although the cubicle was a little small.

Stayed in April 2024

Not a deal-breaker at all for me but the bedroom furniture (drawers & wardrobe) was not well put together so doors stick, just could be better.

I enjoyed great stay here. The bed is comfy & room clean. Breakfasts were very good and the staff all really friendly & hepful. It should be noted there is a bit of a hill up to the hotel, not bad though. The lift in the hotel means no stair climbing is required.

Stayed in April 2024

Clean and Friendly. Great location.

Stayed in November 2023

No evening meals available.

The room was very generous with a lounge area and two TVs.

Stayed in October 2023

Nothing.

Friendly and attentive staff. Great breakfasts. Comfortable room. Good location. Excellent value.

Stayed in October 2023

Nothing we didn't like-really enjoyed our stay.

Room was spacious and spotlessly clean. Lift to all floors was welcome and staff were friendly and helpful.

Stayed in September 2023

Pleasant staff, clean room, great view from upstairs

Stayed in September 2023

Explain that Room 106 was actually on the 2nd floor

The Room was nice

Stayed in September 2023

We really enjoyed staying at Mereside as it was so handy to the Promenade, as well as other amenities. Alex and the breakfast staff made us feel very welcome and it was clean and comfortable with a good breakfast.

Stayed in September 2023

The bed was too narrow. There was no food served in the evening and at lunchtime that week. The bar was rather basic and didn't have any atmosphere.

The location is great. So close to the seafront. Nice and quiet. Parking looked a challenge, but it was OK. Breakfast was excellent.

Stayed in August 2023

Breakfast excellent, full English breakfast on self serve basis always replenished along with fruit and cereal available.

Stayed in August 2023

Carpets

Location

Stayed in August 2023

I stayed at Mereside for three nights. My room was on a second floor, and easily accessible with the lift. My en-suite room was very clean, comfortable, and spacious. It was a quiet room and there was a good view over the street. The room had two windows, so it was nice and bright. The breakfast was very good and offered lots of variety. All staff I encountered were very pleasant, helpful, friendly and highly professional. The property is located just off Central Promenade, and at the junction of Mona Drive and Empire Terrace. It is about a ten-twelve minute walk to the main shopping streets. There is a bus stop very close by on Central Promenade. I thoroughly enjoyed my stay at Mereside.

Stayed in August 2023

Staff very friendly nice clean room great wet room listened to our needs and gave room to fit mobility needs.Locacation was brilliant brilliant for shops and all forms off transport around island.

Stayed in August 2023

Other guests making a lot of noise

Very nice room, very good breakfast, all staff friendly and helpful. Good location.

Stayed in July 2023

Very nice room on 3 rd floor spacious

Stayed in July 2023

As a wholefood vegan breakfast was limited in choice.

Breakfast adequate but could improve.

Stayed in June 2023

The only minor detail for me is I would have like to have some sort of fridge in the room, rooms are very large so there is plenty of space for one

Breakfast was superb, lovely home cooked and freshly prepared food. plenty of choice with fresh juices, fresh tea, fresh coffee, and the service was also superb too

Stayed in July 2023

The pullout bed for our boys has lost its will to live and is not a decent place to sleep on. It was fine for our one night stay, but at that price the quality of all beds in the room should be sufficient. The room itself is on a tilting floor (i felt my gastric acid come up my throat as i lay in bed) and as the building is old noisy other guests are heard clearly, especially those above you. Curtains were not properly blocking sunlight, which means an early wake-up in summer, and the shower head could do with some descaling. These are points that would not have bothered us in a 50 pound b&b, but at almost 4x that price the hotel should do better.

Very tasty breakfast and a good location in the middle of the Douglas promenade. Our room had a view out to the sea and was spacious for our family. Everything was clean enough and had big windows. The staff was absolutely lovely and the restaurant/bar downstairs ver comfortable with good quality food and drinks.

Stayed in July 2023

First two mornings had table service for breakfast which was excellent. Remainder of our stay changed to buffet service always waiting for items to be topped up.

The room was very spacious with a excellent sea view.

Stayed in July 2023

It It wasn’t easy to find a nearby parking space in the street. Not the hotels fault. There were areas in the hotel and room that needed some tlc.

It was in a good location to the centre of Douglas. The room and bed were comfortable. Staff were friendly and helpful. Nice to have a bar and outdoor seating onsite.

Stayed in June 2023

Nothing

Friendly staff, clean and comfortable room

Stayed in June 2023

Happy with everything. Room is serviced ever other day but we were quite happy with that.

Nice big bedrooms, great bathroom, and the breakfast was excellent with great quality food - perfect bacon and tasty quality sausages! One of the best breakfasts I have ever had when staying away. It's really easy to park for free in the surrounding streets, probably the best location in the bay for ample parking. There was a lift and an accessible en suite shower room for my elderly parents which made it perfect.

Stayed in June 2023

Towels in one of the rooms weren't clean and not enough in a couple and despite leaving on bathroom floor as requested if needing changing they weren't.

Staff very friendly Comfortable rooms Food very good

Stayed in June 2023