Clean, comfortable room. Very happy.

Stayed in May 2024

Central location only 10 minute walk from the train station and 5 mins from the bus station. Very clean, quiet room with a comfortable bed and soft linen and towels. Good communication from the staff and easy check in.

Stayed in September 2023

Nothing

Comfortable Quiet and Clean

Stayed in August 2023

Nice, clean rooms that were serviced every day. Good decor and well located in Carmarthen. We didn't meet any staff and used an app as a key to get into the building - this went smoothly!

Stayed in July 2023

Some catering facilities would be useful

The manager was helpful with parking

Stayed in June 2023

None

The room is very clean and has everything I need, ie iron, standing fan for warm summer, tv with Netflix. I have a great stand and will definitely recommend this place for a stay at Carmarthen.

Stayed in June 2023

No remote for TV, so couldn't use. Noisy outside at night

Very clean. Good location, although noisy outside at night.

Stayed in June 2023

I could nitpick things like the string on the blinds being broken (but still 100% functional!) or the bedding being rough and fairly average but most of it doesn't matter too much tbh. For what it is, the hotel either meets your expectations or exceeds them. Should be worth noting that the main light glows green in the dark. The owner said this is an emergency light thing but its worth mentioning in case you're the kind of person who needs complete darkness to sleep and might need an eye mask.

No contact check in is an absolute dream for people with anxiety. Everything was through text and the only time I had to talk was when I phoned the owner to ask about how to get my keycard. She is a great host and I didn't even see her in person a single time. Very understanding and accomodating especially since I arrived super late due to train issues. The bathroom is also surprisingly luxurious and makes you forget you're supposedly in a 3* hotel. The double glazing on the windows is also appreciated. Wifi is speedy. The room in general is just very nice and well presented.

Stayed in June 2023

rooms don’t have windows which I don’t like and hot in the night

clean is ok

Stayed in June 2023

Due to location above a function/bar you there are no amenities in comparison to a usual hotel, it felt more like an Airbnb but with hotels rooms. The property owner/manager contacted me through text/phone and she was always quick to respond. Some people like interaction but I quite like the no hassle and straight forward check-in and check-out. However this didn't phase me at all and was very happy with my room and service.

Excellent Rooms with an ideal location along the main high street, but also on the quiet end so an added bonus. Rooms had a great aesthetic, and mine was very spacious and modern with a decent sized bathroom and a very good shower. The whole room was spotless and although I booked a double room I was gladly greeted with a comfy king size bed upon arrival. Check In was also great as before hand they contacted me and gave me hotel and check inn information. The use a convenient app that lets you download and have direct access to the keypads from your phone to use on your doors etc.

Stayed in May 2023

Noise from outside, room not sound proofed as advertised

Clean well managed

Stayed in April 2023

Exterrnal

Cleanliness and comfort

Stayed in April 2023

Don't be put off by the entrance, it hides well thought rooms, modern, clean and tidy. Very good shower room. Clear instructions on how to get in and what app to download. And very decent coffee in the room, .

Stayed in April 2023

The only issue is there isn't any onsight parking or any parking near the hotel.

The room was spotlessly clean and the bathroom was excellent. The bed was comfortable and I had a lovely overnight stay. Check out time was good 12pm. I would definitely stay there again

Stayed in March 2023

the front was a little daunting, but don’t let that put you off.

the rooms are so clean and modern, everything I’d wanted, TV was brilliant too

Stayed in March 2023

Front door could do with a coat of paint but otherwise it is clean and tidy. The stairs to get to the rooms are quite steep so just be aware if you have luggage to carry.

Good location although you can only see the front door of the hotel when you arrive so it is a bit dingy looking. However, it is light and airy, well decorated inside and the room is very comfortable. Tea, coffee, and drinking chocolate plus bottled water so very good. We would stay here again

Stayed in March 2023

How can I request the copy of the receipt for stay 17/01-18/01 2023? I need it for pay back from business.

Stayed in January 2023

Nothing

Central & modern

Stayed in January 2023

It doesnt look very inviting from outside. But once you are in, its like just any other good hotel. Parking is a bit far from hotel which is not convenient.

Rooms were comfortable. You will get everything you would expect.

Stayed in January 2023

.

Good, clean and easy

Stayed in December 2022

Some issues with phone pass but physical keycards worked fine so no problem. bathroom door very very stiff

Lovely room, very clean and comfy bed.

Stayed in November 2022

nothing

everything couldn’t fault it

Stayed in November 2022

Maybe more guidance on parking.

Comfy room, had everything we needed, nice shower.

Stayed in November 2022

Nothing bad to report at all

Rooms are furnished to a high standard and very comfortable. Staff responded very quickly to any issues or questions raised

Stayed in November 2022