Havre Des Pas, Saint Helier Jersey, JE2 4UL, United Kingdom
#8 of 19 hotels in Saint Helier Jersey
Guests' ChoiceBased on 520 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
9.0
Facilities
8.2
Staff
9.1
Value for money
7.9
Free WiFi
8.4
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End of dialog contentReviewed: 25 April 2024
Kate
United KingdomNo cups in the room for Tea & Coffee, had to use a glass from the bathroom. No shampoo or conditioner.
Clean room. Very good reception staff. Great Breakfast, full of choice.
Stayed in April 2024
Reviewed: 11 April 2024
Katrina
United KingdomShower head leaked and shower fitting didn’t hold up properly
Excellent location, helpful friendly staff, nice room, great choice for breakfast
Stayed in April 2024
Reviewed: 2 April 2024
Colm
United KingdomA lot of noise from the furnirure on the balconies one night when the wind was really strong, didn't sleep a wink but couldn't be helped
Clean hotel, well presented and excellent staff. Breakfast hit the spot too
Stayed in April 2024
Reviewed: 16 March 2024
Geoffrey
United KingdomNothing really it was all good. The WiFi speed could have been better. Some hotels I've stayed in have been much better
The room was a single room & adequate. The staff were really friendly & welcoming. The breakfast was plentiful, varied & tasty.
Stayed in March 2024
Reviewed: 19 December 2023
William
United KingdomLocation
Very close to where I needed to be
Stayed in December 2023
Reviewed: 13 November 2023
Pravin
GuernseyNone …
Cleanliness Accommodation room
Stayed in November 2023
Reviewed: 27 October 2023
Pedro
GuernseyGreat location, very handy to walk everywhere.
Stayed in October 2023
Reviewed: 25 October 2023
Alexander
United KingdomRoom configuration specifically ensuite
Breakfast excellent
Stayed in October 2023
Reviewed: 22 October 2023
Jonathan
United KingdomOriginal lost all power so I had to move.
Room was fine. Breakfast excellent
Stayed in October 2023
Reviewed: 17 October 2023
Carole
United KingdomGreat location Clean and comfortable room with a fantastic view Breakfast buffet was plentiful and delicious, gluten free cereal and toast too
Stayed in October 2023
Reviewed: 12 October 2023
Michael
United KingdomI was surprised that the hotel didn’t have air conditioning and even more surprised that there wasn’t a fridge in the room! Also that I had to pay £50 to park in the hotel car park!!
The hotel is in a lovely position. I visited this hotel 23 years ago with my parents and we had a lovely time. This time we were in the same room. The staff couldn’t have been better and the restaurant was excellent
Stayed in September 2023
Reviewed: 9 October 2023
Ron
United KingdomNothing
All of it
Stayed in September 2023
Reviewed: 1 October 2023
Mrs
JerseyI thought it was standard
Stayed in October 2023
Reviewed: 28 September 2023
Judith
FranceWe had a lovely view of the sea from our terrace, the room was spacious and the bed very comfortable. A very good breakfast, and and not far to get into the town, by bus or walking. The staff were all efficient, cheerful and very helpful at all times. I highly recommend this hotel.
Stayed in September 2023
Reviewed: 25 September 2023
Buddaboy67
United KingdomPool wasnt open and coffee machine did not work properly. Bedroom furniture dated. A little expensive for what you got
Location 10 minutes walk to Central square. Netflix available which was good. Room very clean although hotel a little old fashioned. Staff very friendly. Breakfast was good.
Stayed in September 2023
Reviewed: 24 September 2023
Margaret
United KingdomThere were no toiletries in the bathroom e.g. bar soap, body cream, shampoo or conditioner. No flannels provided. Only one packet of biscuits on tea tray when there were two people in room. Having to pay a £5 deposit for a pool towel.
The location was perfect. Room was OK but with a fair few steps to get to it, difficulty with cases. Breakfast was OK but was not always hot and always the same choice each day although on requesting scrambled eggs instead of fried, it wasn't a problem.
Stayed in September 2023
Reviewed: 16 September 2023
Helen
United KingdomNothing, option to have a light supper in the evenings would be nice, especially as a solo guest.
Location, cleanliness of room, pleasant attitude from staff, and quality of breakfast second to none.
Stayed in September 2023
Reviewed: 12 September 2023
Sharon
United KingdomThere was no full length mirror in the room and the only mirror on the wall was very small and positioned wrongly. Not very female friendly. Nowhere to put shower gels or hair products in the shower…had to put them on the floor. I realise the weather was extreme but air-con is needed if only in the bars and restaurants. Saying that the room kept cool with a fan.
The location is excellent. Near to the beach and buses to town within walking distance. Other eating places nearby. The room had a comfy bed, plenty of storage and great sea view. Bathroom small but adequate. It is on a busy road which may bother some people. Breakfast had a good choice, well cooked. The continental was a little sparse and some items, such as the preserves and fruit option, could have been of a better quality. Restaurant food good with varied choice. Sandwiches also available at the bar. Perhaps think about USB sockets. No problem with wi-fi.
Stayed in September 2023
Reviewed: 7 September 2023
Derek
UKBed was uncomfortable, hard
Location of hotel , excellent breakfast and very clean hotel
Stayed in September 2023
Reviewed: 30 August 2023
John
United KingdomGood breakfast and helpful staff.
Stayed in August 2023
Reviewed: 29 August 2023
Laura
United KingdomRoom 87 had quite bad damage to the roof where the sink from the bedroom above has obviously been leaking for quite a while. I also prefer big beds and the double was rather small for my husband and I.
Very clean, great beachfront location, great food.
Stayed in August 2023
Reviewed: 25 August 2023
Chris
United KingdomThe rooms were clean but the carpet didn’t appear to have been vacuumed before we arrived and there were a couple of other minor issue. The restaurant in the evenings didn’t really cater for children.
Hotel is very grand and over 100 years old, the room was a great size with beds for 5 and the breakfast each day was lovely
Stayed in August 2023
Reviewed: 23 August 2023
Stan
United KingdomToo warm in the bedroom
Location, cleanliness, super breakfast and nice bar
Stayed in August 2023
Reviewed: 23 August 2023
Joyce
United KingdomRoom was a bit noisy and toilet very small
Staff were wonderful
Stayed in August 2023
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