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Reviews of Ommaroo Hotel 3 stars

Havre Des Pas, Saint Helier Jersey, JE2 4UL, United Kingdom

#8 of 19 hotels in Saint Helier Jersey

Guests' Choice

Review score

Based on 520 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.0

  • Facilities

    8.2

  • Staff

    9.1

  • Value for money

    7.9

  • Free WiFi

    8.4

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Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    Good
    • Business trip
    • Group
    • Budget Double Room
    • Stayed 1 night

    No cups in the room for Tea & Coffee, had to use a glass from the bathroom. No shampoo or conditioner.

    Clean room. Very good reception staff. Great Breakfast, full of choice.

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Excellent hotel and very enjoyable stay
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Shower head leaked and shower fitting didn’t hold up properly

    Excellent location, helpful friendly staff, nice room, great choice for breakfast

    Stayed in April 2024

  • Reviewed: 2 April 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    A lot of noise from the furnirure on the balconies one night when the wind was really strong, didn't sleep a wink but couldn't be helped

    Clean hotel, well presented and excellent staff. Breakfast hit the spot too

    Stayed in April 2024

  • Reviewed: 16 March 2024

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 3 nights
    • Submitted via mobile

    Nothing really it was all good. The WiFi speed could have been better. Some hotels I've stayed in have been much better

    The room was a single room & adequate. The staff were really friendly & welcoming. The breakfast was plentiful, varied & tasty.

    Stayed in March 2024

  • Reviewed: 19 December 2023

    9.0
    Nice friendly staff, food was excellent and worth the money
    • Business trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    Location

    Very close to where I needed to be

    Stayed in December 2023

  • Reviewed: 13 November 2023

    8.0
    I stayed for 2 nights. The room was well cleaned and maintained. The staff was courteous and happy to assist.
    • Leisure trip
    • Solo traveller
    • Classic Single Room
    • Stayed 2 nights
    • Submitted via mobile

    None …

    Cleanliness Accommodation room

    Stayed in November 2023

  • Reviewed: 27 October 2023

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Classic Family Room
    • Stayed 2 nights
    • Submitted via mobile

    Great location, very handy to walk everywhere.

    Stayed in October 2023

  • Reviewed: 25 October 2023

    8.0
    Good stay however room ensuite facillities could be improved
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 3 nights

    Room configuration specifically ensuite

    Breakfast excellent

    Stayed in October 2023

  • Reviewed: 22 October 2023

    9.0
    Very good
    • Leisure trip
    • Group
    • Classic Single Room
    • Stayed 2 nights

    Original lost all power so I had to move.

    Room was fine. Breakfast excellent

    Stayed in October 2023

  • Reviewed: 17 October 2023

    9.0
    Excellent stay, highly reccomend
    • Leisure trip
    • Family with young children
    • Budget Double Room
    • Stayed 3 nights

    Great location Clean and comfortable room with a fantastic view Breakfast buffet was plentiful and delicious, gluten free cereal and toast too

    Stayed in October 2023

  • Reviewed: 12 October 2023

    7.0
    Good weather,nice hotel,but slightly disappointing.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 5 nights

    I was surprised that the hotel didn’t have air conditioning and even more surprised that there wasn’t a fridge in the room! Also that I had to pay £50 to park in the hotel car park!!

    The hotel is in a lovely position. I visited this hotel 23 years ago with my parents and we had a lovely time. This time we were in the same room. The staff couldn’t have been better and the restaurant was excellent

    Stayed in September 2023

  • Reviewed: 9 October 2023

    9.0
    A great holiday that clashed with the carnival - A nice surprise
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 4 nights

    Nothing

    All of it

    Stayed in September 2023

  • Reviewed: 1 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 1 night
    • Submitted via mobile

    I thought it was standard

    Stayed in October 2023

  • Reviewed: 28 September 2023

    8.0
    Lovely views and easy access into the town
    • Leisure trip
    • Group
    • Deluxe Double or Twin Room with Sea View
    • Stayed 3 nights

    We had a lovely view of the sea from our terrace, the room was spacious and the bed very comfortable. A very good breakfast, and and not far to get into the town, by bus or walking. The staff were all efficient, cheerful and very helpful at all times. I highly recommend this hotel.

    Stayed in September 2023

  • Reviewed: 25 September 2023

    8.0
    Good location on quieter bay with a fee good surrounding restaurants
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Pool wasnt open and coffee machine did not work properly. Bedroom furniture dated. A little expensive for what you got

    Location 10 minutes walk to Central square. Netflix available which was good. Room very clean although hotel a little old fashioned. Staff very friendly. Breakfast was good.

    Stayed in September 2023

  • Reviewed: 24 September 2023

    7.0
    A very lovely location but I thought the overall price for the stay was overpriced.
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 9 nights

    There were no toiletries in the bathroom e.g. bar soap, body cream, shampoo or conditioner. No flannels provided. Only one packet of biscuits on tea tray when there were two people in room. Having to pay a £5 deposit for a pool towel.

    The location was perfect. Room was OK but with a fair few steps to get to it, difficulty with cases. Breakfast was OK but was not always hot and always the same choice each day although on requesting scrambled eggs instead of fried, it wasn't a problem.

    Stayed in September 2023

  • Reviewed: 16 September 2023

    9.0
    Superb
    • Leisure trip
    • Solo traveller
    • Classic Family Room
    • Stayed 8 nights
    • Submitted via mobile

    Nothing, option to have a light supper in the evenings would be nice, especially as a solo guest.

    Location, cleanliness of room, pleasant attitude from staff, and quality of breakfast second to none.

    Stayed in September 2023

  • Reviewed: 12 September 2023

    8.0
    Overall, the stay was enjoyable and we would return but would like a few more luxuries.
    • Leisure trip
    • Couple
    • Deluxe Double or Twin Room with Sea View
    • Stayed 7 nights

    There was no full length mirror in the room and the only mirror on the wall was very small and positioned wrongly. Not very female friendly. Nowhere to put shower gels or hair products in the shower…had to put them on the floor. I realise the weather was extreme but air-con is needed if only in the bars and restaurants. Saying that the room kept cool with a fan.

    The location is excellent. Near to the beach and buses to town within walking distance. Other eating places nearby. The room had a comfy bed, plenty of storage and great sea view. Bathroom small but adequate. It is on a busy road which may bother some people. Breakfast had a good choice, well cooked. The continental was a little sparse and some items, such as the preserves and fruit option, could have been of a better quality. Restaurant food good with varied choice. Sandwiches also available at the bar. Perhaps think about USB sockets. No problem with wi-fi.

    Stayed in September 2023

  • Reviewed: 7 September 2023

    9.0
    Jersey break
    • Leisure trip
    • Couple
    • Classic Double or Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    Bed was uncomfortable, hard

    Location of hotel , excellent breakfast and very clean hotel

    Stayed in September 2023

  • Reviewed: 30 August 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Good breakfast and helpful staff.

    Stayed in August 2023

  • Reviewed: 29 August 2023

    9.0
    Peaceful
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Room 87 had quite bad damage to the roof where the sink from the bedroom above has obviously been leaking for quite a while. I also prefer big beds and the double was rather small for my husband and I.

    Very clean, great beachfront location, great food.

    Stayed in August 2023

  • Reviewed: 25 August 2023

    8.0
    Lovely hotel, great location and would use again even though experienced a couple of issues
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 7 nights
    • Submitted via mobile

    The rooms were clean but the carpet didn’t appear to have been vacuumed before we arrived and there were a couple of other minor issue. The restaurant in the evenings didn’t really cater for children.

    Hotel is very grand and over 100 years old, the room was a great size with beds for 5 and the breakfast each day was lovely

    Stayed in August 2023

  • Reviewed: 23 August 2023

    9.0
    Fab stay, great location, fantastic customer service-would recommend
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Too warm in the bedroom

    Location, cleanliness, super breakfast and nice bar

    Stayed in August 2023

  • Reviewed: 23 August 2023

    7.0
    Ommaroo review
    • Leisure trip
    • Couple
    • Budget Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Room was a bit noisy and toilet very small

    Staff were wonderful

    Stayed in August 2023

Showing 1 – 25

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