Thorpe Wood, Peterborough, PE3 6SG, United Kingdom
#4 of 14 hotels in Peterborough
Guests' ChoiceBased on 1989 hotel reviews
8.2Cleanliness
8.6
Comfort
8.6
Location
8.6
Facilities
8.5
Staff
9.0
Value for money
8.2
Free WiFi
8.2
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End of dialog contentReviewed: 4 May 2024
Junab
United KingdomLocation was ideal
Stayed in May 2024
Reviewed: 3 May 2024
Katherine
United KingdomOur room was a king but was 2 singles joined together and it sank in the middle. The window was noisy and wouldn’t close all the way
Location for work was brilliant . And the staff were so friendly and welcoming.
Stayed in May 2024
Reviewed: 2 May 2024
K
United Kingdom.
.
Stayed in April 2024
Reviewed: 18 April 2024
Pat
United KingdomWe had to ask to change our room after the first night due to the noise from the heating outlets being just outside our room and constant. The receptionists were very helpful and found us another room without any problem and this room was excellent.
Breakfast was very good. The location was good for our trip. We booked here due to the leisure facilities and enjoyed using the pool. The staff were all very helpful and polite.
Stayed in April 2024
Reviewed: 13 April 2024
Bev
United KingdomConvenient and comfortable
Stayed in April 2024
Reviewed: 10 April 2024
Brian
United KingdomNothing
Clean and good location
Stayed in April 2024
Reviewed: 9 April 2024
Dipal
United KingdomRooms a bit too small to be King sized room. Facilities closed/open too early/late. There was a spider in my bathroom! Room was too warm and air con wasn’t working meaning no proper sleep
Staff are fab, location very convenient
Stayed in April 2024
Reviewed: 7 April 2024
Sanchez-rosemurgey
United KingdomI found a flea on my foot when I walked on the carpet in the bedroom. There were lots of stains on the carpet in the bedroom.
Break fast was very good. Gluten free options explained and offered. Pool and spa was very easy to access and use. Staff there were very friendly and helpful. The location and having free carparking was a great bonus.
Stayed in April 2024
Reviewed: 6 April 2024
Emma
United KingdomLimited breakfast availability but we did go down at 9.15 so maybe our fault
Rate, location
Stayed in April 2024
Reviewed: 28 March 2024
Janet
United KingdomGood location as going to a wedding.
Stayed in March 2024
Reviewed: 26 March 2024
Chloe
United Kingdomthe rooms are very musty and weren't clean. We had to change rooms.
The staff were all very nice
Stayed in January 2024
Reviewed: 25 March 2024
Wendy
United KingdomUnclear how to pay for restaurant dinner. Why can't you pay on the room bill? Wine offer was a a bit of a scam rather than a good deal - '2 glasses and the rest of the bottle for free' when the price of two glasses was so expensive.
Comfortable, functional. Good swimming and sauna facilities. Breakfast range of foods/ drinks was good especially the vegan/gluten free smoothies and fruit section. Dinner was quite pricey for what it was and also too salty though a decent meal overall.
Stayed in February 2024
Reviewed: 18 March 2024
Machaela
United KingdomPool area slightly run down looking
Great breakfast selection. Comfy beds
Stayed in March 2024
Reviewed: 18 March 2024
Raynette
United KingdomBed was uncomfortable Room too hot No windows opened for fresh air Bar staff could have been more efficient
Swimming pool and breakfast Restaurant staff very friendly Housekeeping staff very friendly
Stayed in March 2024
Reviewed: 17 March 2024
Desmond
United KingdomAll good
Stayed in February 2024
Reviewed: 16 March 2024
Suzanne
United KingdomThe radiator in my room was boiling so was the room . I needed to get maintenance to sort it out. When I returned to my room it was much cooler, with a window open and fan going and the radiator had been turned off so Thankyou
Great event venue with fantastic choice of food. Good size bedroom and clean. On checkin there was a queue but one member of staff was about to go off shift and saw the queue so she stayed to help out . Very professional.
Stayed in March 2024
Reviewed: 11 March 2024
Christine
United KingdomBooked a queen room was given a standard double. Swimming pool was out of order
Nice hotel
Stayed in March 2024
Reviewed: 10 March 2024
Agate
United KingdomWe had disabled room
Was clean and staff was very nice
Stayed in January 2024
Reviewed: 4 March 2024
Tiffany
United KingdomMy rooms didn’t get cleaned once, I stayed for 3 nights. Had a pile of towels left, had to go to the desk twice to ask for fresh towels
Room and bar area are nice, staff were lovely
Stayed in March 2024
Reviewed: 3 March 2024
Stanley
United KingdomGood, but we chose a chess tournament weekend which made the restaurant a bit crowded
Stayed in March 2024
Reviewed: 2 March 2024
Ayotunde
United KingdomThe property is great but the manager should always endeavor to confirm the rooms are well clean. The first room I was given before it was changed was really smelling and dirty. On top of that I chose a queen bed but got a small one.
The facility in terms of Sauna and the Steam Room.
Stayed in March 2024
Reviewed: 28 February 2024
Badraia
United KingdomThe sofa bed wasn’t great for the children.
Breakfast was great.
Stayed in February 2024
Reviewed: 25 February 2024
Kirsty
United KingdomThe bed was two beds put together so in the middle of the bed there was a slight dip, pillows and mattress was pretty hard, the heating didn't work so was cold during the night.
Nice and clean room with tea/coffee making facilities, towels, iron & ironing board. Spacious. Staff very helpful and service was great.
Stayed in February 2024
Reviewed: 25 February 2024
Alyshia
United KingdomUnfortunately we were woken early hours of the morning to the alarms going off twice due to other guests. A gentleman covering staff shortages was fantastic with my anxiety and taking my mind off the disturbance.
A bit out of the way. Staff were amazing and friendly. Especially the night team when the alarms went off. Food was great especially the breakfast
Stayed in January 2024
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