St Clements Bay, St Clements, JE2 6SE, United Kingdom
#1 of 3 hotels in St Clements
Guests' ChoiceBased on 144 hotel reviews
8.6Cleanliness
9.2
Comfort
9.1
Location
9.1
Facilities
8.5
Staff
9.5
Value for money
8.7
Free WiFi
8.3
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End of dialog contentReviewed: 4 July 2021
Alistair
United KingdomNo negatives fir me
Lovely heated pool , quiet friendly hotel , nice breakfast and spacious room with a sensational view
Stayed in July 2021
Reviewed: 4 July 2021
David
United KingdomVery comfortable, good food with a varied menu, very friendly service
Stayed in July 2021
Reviewed: 5 June 2021
Elizabeth
United KingdomNothing
We stayed here for four nights. Although the property looks a little old fashioned we had an amazing time. It is a family tun hotel- all the staff are very helpful and friendly. And the craic was great. The hotel is kept very clean and there are well maintained gardens surrounding a heated pool which is very private. The chef is amazing and the food is extremely tasty and you will not feel hungry after dining here. There is a good range of food. It is worth paying extra for a sea view room which has a balcony with a table and chairs. Across the road there is excess to the beach. Outside the hotel there are bus stops on either side of the road with 15minute services in either direction. Would definitely recommend this hotel.
Stayed in June 2021
Reviewed: 9 October 2023
Wilson
United KingdomStaff were amazing hotel is clean. New towels daily. Towel for the pool toiletries provided. Breakfast plentiful. Gorgeous views of the beach. Bus stop outside.
Stayed in October 2023
Reviewed: 16 September 2023
Julia
United KingdomShower. Bed valence grubby. Room very hot. Food (but it seemed to suit most of the regular guests ). No front entrance so had to walk to back of hotel to get in and out.
Location, outstanding view, balcony, easy transport links. Friendly, efficient staff. Nice cotton sheets.
Stayed in September 2023
Reviewed: 29 August 2023
Laura
United KingdomWe were given a room next to a huge kitchen vent which was noisy and smelly. The second 2 nights we were moved but there was no double bed. Pool needs a repaint.
Traditional hotel in a peaceful location opposite the beach and next to the bus stop. Good food and relaxed atmosphere.
Stayed in August 2023
Reviewed: 19 August 2023
Shah
United KingdomOver charge on accommodation.
Nice view. Accessibility to public transport fantastic.
Stayed in August 2023
Reviewed: 13 July 2023
Vary
United KingdomStaff awful not welcoming or friendly at all. Fire alarm went off during the night and it was shambolic. No protocol at all and didn't even want to call fire services to check why it triggered alarm with strong burning smell. Unbelievable and lots of guests still in rooms sleeping.
Nice Seaviews
Stayed in July 2023
Reviewed: 4 July 2023
Jax
GuernseyWater pump noise.& wonky toilet seat. Otherwise all ok. Would benefit from thermostatic shower being fitted.
Staff were lovely
Stayed in July 2023
Reviewed: 20 June 2023
Ross
GuernseyThe hotel is outdated and needs a refurbishment. Some new mattresses and beds are needed. The showers could also be updated to more modern mixing units so that you don’t have to fight your entire shower from getting scolded by hot water.
The location was amazing. The staff were super friendly and the breakfast in the morning was really good! The hotel was clean and tidy.
Stayed in April 2023
Reviewed: 25 May 2023
Marieluis
GermanyWe booked 6 days for £766.02 and were given a room on the 3rd floor with no lift. We asked to be moved to another room and it was said to be an additional £480. Menu card without prices, final bill confusing. The dining tables we were assigned were very small, although there were larger ones that were supposed to be reserved for others who didn't come for breakfast. The bathroom ventilation in the room only worked when requested, the kettle had to be on the floor and there was only one socket behind the bed.
Stayed in May 2023
Reviewed: 15 May 2023
Alistair
United KingdomOutdoor pool not in use as didn't open until May. Didn't see this in description of Hotel facilities.
Fantastic breakfast (only booked as bed and breakfast)with great view overlooking sea, clean, comfy and very friendly staff at hotel. Peaceful, relaxing location. Lovely wee garden and the bus stop is at the bottom of the road with regular bus transport. I was a single guest and had a really good size single room. Would book this hotel again.
Stayed in May 2023
Reviewed: 10 November 2021
Lorna
United Kingdomeverything was fine
I enjoyed the location.it is a confortable hotel.easy access. I liked it.i’d compa It to a Normandy styled hotel. Confortable bed,I had everything I needed. Lovely towels,plenty of them. Nice bathroom heating.
Stayed in October 2021
Reviewed: 8 November 2021
Karen
United KingdomQuaint and traditional Breakfasts cooked to order and served Friendly staff
Stayed in November 2021
Reviewed: 27 October 2021
Katherine
United KingdomAwful worst place I have ever stayed mattress should ne condemned
Stayed in September 2021
Reviewed: 21 October 2021
Lynne
GuernseyBetter weather😂😂😂😂
Only stayed one night and had to leave early so was only able to have continental breakfast, but would have liked to try full breakfast Staff very obliging
Stayed in October 2021
Reviewed: 15 October 2021
Richard
United KingdomThe decor in my room was slightly dated
Food was great, staff very friendly
Stayed in October 2021
Reviewed: 25 September 2021
Caroline
United KingdomNot applicable
Lovely warm swimming pool
Stayed in September 2021
Reviewed: 28 August 2021
Lynn
United KingdomThe evening meal was a very poor standard -very bland and poor vegetarian .
The staff are extremely helpful .pool was enjoyed by our boys .
Stayed in August 2021
Reviewed: 18 August 2021
Clare
United KingdomWhile the property is clean, it’s quite dated and the room had quite a noticeable musty smell. There is hardly any noise insulation, so you can hear everything from the room next door and above. While we had a balcony, it was on the ground floor, we were told that the higher floors with the views are kept for the regulars.
Pool area was really nice and Well kept, the pool was also nice and warm. The staff were lovely and welcoming. The breakfast is a waiter service with a large choice. Hotel is opposite the beach and a bus stop, the buses are every 15 mins and offer a great cheap service. There is a pub down the road which serves good food, but apart from that everything is a short bus ride away.
Stayed in August 2021
Reviewed: 14 August 2021
Jayne
United KingdomThey should make it clear balcony is no smoking before you book. Bathroom could do with an upgrade.
The food was good and had a lovely sea view room.
Stayed in August 2021
Reviewed: 12 August 2021
Sally
United KingdomHotel was very dated with furnishing and style - also smelt very musty. Could go with a major over haul. Games room was advertised but has now gone.
Breakfast was ok but format and options very dated
Stayed in August 2021
Reviewed: 27 July 2021
Margaret
United KingdomLack of atmosphere. Very suitable for older age group who like a quiet break. Drinks and meals a little more expensive than other hotels we’ve tried in the area. Staff were excellent even though they worked very hard from dawn till dusk. In my opinion they could do with at least one more staff member. Felt sorry for the staff who had to do shifts restaurant, bar, room service and also take turns at cleaning the rooms at times, they looked a little overtired yet were extremely helpful and pleasant
Very quaint and old fashioned hotel. But service and cleanliness made up for it. Service and staff were excellent and traditional. Location great. Bus stops on both sides right at the door every 15 minutes. Beautiful heated pool in a garden setting
Stayed in July 2021
Reviewed: 22 July 2021
John
United KingdomStaff attitude, regimented seating for meals
room
Stayed in July 2021
Reviewed: 2 September 2023
Anonymous
GuernseyThe shower could have been more powerful
Great location out of town directly opposite a regular bus service. The staff were fantastic and very friendly.
Stayed in August 2023
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